Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||||
| 063103 | 12/08/2004 | 063103R | 10002989 | Replacement of the electronic control unit (ecu) for anti-lock brake system (abs) repair. *tt update. *tt | 10/03/2003 |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||||
| 063304 | 02/15/2004 | 10006340 | Disc brake pad modification for uneven or premature worn brake pads. *tt | 04/28/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 04/22/2003 | 40720 | 4 | 11/30/2000 |
| Wheel lugs bolts: at 40720 miles (4/9/03) car was in subaru dealer for rear brakes. two lug bolts from the right rear wheel were found to be snapped and fell off in the mechanics hand. that was a week ago. today after about 900 miles two lug bolts on the same wheel had snapped off. dealer towed the car in for repairs. *jb | |||
| 06/15/2002 | |||
| Consumer states that vehicle started making noises from the brakes. dealer and suburu manufactory were notified. *mr | |||
| 12/24/2000 | 2 | 03/01/2000 | |
| There may have other factors to the car skidding (snowy). *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 01/01/2004 | 40000 | 1 | |
| Anti lock brakes failed to stop vehicle in a timely manner when the two right tires were on ice ,and the two left tires were on dry pavement. when this occurred it almost caused an accident. the dealership indicated that this problem was due to a design flaw. *ak *nm | |||
| 03/20/2002 | 3 | 12/01/2000 | |
| The triggerring mechanism for the abs seems too delicate. the car starts skidding even in very light snow. this has caused 3 incidents of run-off-road crashes onto the curb with minimal property damage. the car gets out of control very easily in slippery conditions which defeats the purpose of a 4wd vehicle with abs.*ak | |||
| 10/15/2001 | 0 | ||
| Vehicle was on a side street and was traveling about 20mph, another vehicle jumped in front of consumer's vehicle, consumer applied brakes and pedal went all the way down to the floor. upon impact, airbags didn't go off. dealership was aware of problem. mechanic looked at the vehicle three times already.*ak | |||
| 08/14/2001 | 1 | 04/24/2000 | |
| While driving 35 mph applied brakes, and vehicle slowed down to 25 mph. then, brakes locked up. pedal felt soft.*ak dealer found no problem with the brakes. left rear tail light bulb burned and was replaced. *slc | |||
| 03/29/2001 | 1 | ||
| Parking with foot on brakes and vehicle suddenly accelerated over cement block. had hit a few bushes and then a building. upon impact, air bags failed to deploy. had vehicle towed to a mechanic based on referral from dealership.*ak | |||
| 2 | 08/01/2000 | ||
| Brakes lightly applied due to slush on roadway,brakes did not work vehicle crashed, driver suffered concusion as head hit windshield and air bags did not depoly. seat belt did not hold driver firmly. subaru home office notified, chris, customer service rep appears not very concerned and almost callous in response to our concerns. ins co has elected to further investigation the vehicle. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 03/09/2001 | 3 | ||
| Vehicle is experiencing brake problems, on one occasion while driving, consumer put his foot on the brake pedal, however vehicle did not stop, vehicle glazed against another car causing damage. *slc | |||
| 02/07/2002 | 4 | 08/01/2000 | |
| When applying brakes to park, vehicle suddenly accelerated, jumping a curb and hitting two parked vehicles. problem was intermittent. subaru was contacted to inspect vehicle.*ak *yh | |||
| 03/09/2001 | 3 | ||
| Vehicle is experiencing brake problems, on one occasion while driving, consumer put his foot on the brake pedal, however vehicle did not stop, vehicle glazed against another car causing damage. *slc | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 02/27/2003 | 11000 | 1 | 09/02/2000 |
| Brake rotors were packed with leaves and stones. car needed to be placed on lift to remove the debris. could not drive due to high pitched squeal and concern about causing further damage. subaru took four hours to pick up car. when taken to dealer finally, was told that it was not a subaru problem and they indicated i should be charged for a half hour labor and would not pay for tow. i was also informed this happened because i was driving on dirt roads (isn't that what suv's are designed for?) i think there must be a flaw in design of forester suv. service manager informed me it happens to his wife frequently, and he corrects problem himself. seemed to be suggesting i do the same which sounds unreasonable for a car under warranty coverage and only 11,000 miles. i received very poor service from subaru. how could i have known based on symptoms and advise of driver to go ahead with tow that this would not be a subaru problem ,and why did they make me wait four hours and chase them by telephone before they finally picked up car?*jb | |||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | |||
| 1 | 10/20/2000 | ||
| The consumer experienced foot touching both the brake pedal and the accelerator pedal at the same time, dealership adjusted the brake pedal height as stated in service bulletin 6-29-00 operation #a543-008, however consumer feels this is inadequate and they should be separated apart. *mjs | |||