Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/08/2011200500
 Driving on highway at 75 mph with cruise control set. tried to cancel cruise control with stalk, it did not disengage. tried repeatedly, it did not disengage. hit the brakes to cancel cruise control, it did not disengage (brakes only slowed car down). stepped on the clutch to cancel cruise control, it did not disengage. when i stepped on the clutch and shifted into neutral, the engine revved all the way to redline and remained there (meaning the cruise control was still engaged). coasted to side of road with clutch in, engine continued to rev at redline... continued hitting cancel on the stalk, eventually revs settled down to idle. manual transmission was non-operational after this incident.
09/10/200764000104/21/2001
 Tl*the contact owns a 2001 subaru forester. while driving 5 mph with the contact's foot off the accelerator pedal, the vehicle suddenly accelerated to 30 mph. she depressed the brake pedal, however, the vehicle continued to accelerate and crashed into a tree. the vehicle was destroyed. the driver sustained bruises from the seat belt. the current and failure mileages were 64,000.
06/14/2006204/13/2001
 I was backing out of a parking place. my 2001 subaru forester suddenly accelerated. i had not put my foot on the accelerator pedal. i could not make the car stop with the brake although i practically stood on the brake. my right leg was injured because the ligament were strained by the force i used to try to stop the car. the car smashed into another car in the parking lot and suddenly came to a stop. something similar happened in november, 2005 when the car suddenly surged forward and smashed into another car as i was coming to a stop. i assumed then that i had made a mistake, but now, with this second incident, i think there is something wrong with the car. the car is currently being repaired. i have asked the mechanic to check the accelerator. *nm
03/08/20061
 My mother was backing her 2001 subaru forester into her parking space at work, when it suddenly accelerated in reverse. the car continued over a parking median, over a guard rail around the parking lot, through a row of bushes before eventually striking a telephone pole and stopping. *jb
05/20/200438403205/06/2004
 Dt: the consumer states on march 10, 2005, she totaled vehicle. the vehicle accelerated on its own, it went into a ditch. this was the second time this happened. the first time was in may 2004. this time, the vehicle went across traffic into a ditch. she had to call a tow truck. she took the vehicle to the dealership; he test drove the vehicle and replaced a tire that went flat. the mechanic told her the vehicle was fine. the second time, when going around a corner on a winding mountain road it went across the road again. it ended up in a ditch and the vehicle was totaled. there was a police report. she hasdtwo cracks on l-1 and both t-9 and t-10 need surgery. she also has a cracked sternum. she had to stay in the hospital for five days. she is currently seeing a specialist and an orthopedic surgeon. she found an article in the sacremento bee on april 13, 2005 title, click and clack. this article was in reference to sudden acceleration in subaru's.*ak
03/31/20041400001
 While coasting, the vehicle accelerated without warning. the problem forced the consumer off the road. the consumer managed to have the vehicle towed. please provide more information.
03/31/2004550001
 On 3/31/2004 i was exiting the parking lot of a supermarket in jackson, when suddenly, my 2001 forester lurched forward and continued to accelerate even as i was breaking. it went out into cooper street (a very busy street). fortunately there were no oncoming cars. it continued over the curb and hit several trees before it stopped. *nm
07/21/2002112/01/2000
 Sudden acceleration..car was idling few minutes in park in my driveway,before entering garage. when shifted to drive, with foot still on brake, car revved up, accelerated, crashed through garage wall into family room of home. brakes did not work;only impact stopped car. airbag did not open.*ak
03/09/20011
 Consumer shifted to drive and car throttled forward over embankment across street in front of his house. *yd
 While driving 60 mph and without warning vehicle will lose power /drops to 5 miles. then goes back to 60 mph. dealer has been notified 6 times, and could not find cause. *ak
 While placing vehicle in park vehicle jumped out of gear and accelerated forward, resulting into an accident. this occurred several times.*ak
02/07/2002408/01/2000
 When applying brakes to park, vehicle suddenly accelerated, jumping a curb and hitting two parked vehicles. problem was intermittent. subaru was contacted to inspect vehicle.*ak *yh
03/09/20011
 Consumer shifted to drive and car throttled forward over embankment across street in front of his house. *yd
10/07/2001303/01/2001
 Was attempting to back into driveway when suddenly the car moved forward. engaging the brakes failed to stop car and it went over an embankment. in previous years subarus were recalled for brake problems.also for problems with automatic transmission. *ak
08/25/2001103/01/2000
 Upon exiting doorway of drive-thu carwash, took car out of neutral and car lunged forward accelerating out of control into traffic crashing into another vehicle.applying antilock brakes did not slow/stop acceleration,airbags did not go off despite significant impact. *ak
03/29/20011
 Parking with foot on brakes and vehicle suddenly accelerated over cement block. had hit a few bushes and then a building. upon impact, air bags failed to deploy. had vehicle towed to a mechanic based on referral from dealership.*ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
01/01/19011
 Consumer 2001 forester accelerator pedal sticks. *ts *jb
20020
 The brake/gas pedals are located too close together. this results in accidental acceleration when brakes are depressed.*ak
12/21/2002109/22/2000
 Subaru forester 2001 - was backing up and accelerator got stuck - flying back in reverse about 50 feet - hitting tree and coming forward about 20 ft.
07/19/2001203/12/2001
 While backing into driveway accelerator got stuck, causing vehicle to hit a pakred car, consumer stated accelerator has stuck in the past but only while in reverse.*slc
110/20/2000
 The consumer experienced foot touching both the brake pedal and the accelerator pedal at the same time, dealership adjusted the brake pedal height as stated in service bulletin 6-29-00 operation #a543-008, however consumer feels this is inadequate and they should be separated apart. *mjs
VEHICLE SPEED CONTROL - CRUISE CONTROL
1
 Inquiry as to why the 2001 subaru legacy cruise control recall didn't apply to the forrester. *ph consumer experienced the similar problem stated on recall on subaru legacy. *la
VEHICLE SPEED CONTROL - LINKAGES
 Intermittently when brakes are applied engine will rev up and surge forward suddenly and unexpectedly without warning. dealer has inspected vehicle, but has yet to duplicate or correct the problem. please provide additional information. *ak