Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
07/01/201062788
 Airbag dashboard light comes on repeatedly. dealer has replaced the right and left hand front seat air bag harness connector kit twice (in 2006 at 34,000 miles and again in 2009 at 63,000 miles.) airbag light came on again approximately 6 months later. dealer will not admit to any responsibility for repeated failure of the same part.
03/02/2003197901
 Vehicle involved in accident and air bags did not deploy.*mr the consumer was driving 15 mph and hit a patch of black ice striking a truck in the opposite lane.*ts *jb
AIR BAGS - FRONTAL
11/01/20041
 When the consumer applied the brakes to avoid another vehicle, he driver lost control of the vehicle and hit a median wall head on. the driver and passenger sustained head and back injuries and was transported by ambulance to the hospital. the vehicle was totaled by the insurance company. *jb *sc
12/16/2002
 Consumer states while driving, the vehicle was in an accident at about 45mph. vehicle went airborn, the front vehicle axle broke on impact. both front airbags did not deploy. dealer notified. ts
08/27/2002
 Vehicle involved in a frontal collision at approximately 55mph with an elk. both drvr and passenger air bags did not deploy. consumer contacted manufacturer, who advised consumer that air bags were not designed to deploy for collisions with animals.*ak
08/02/2002
 While driving at speed of 30mph was involved in a frontal collision and neither air bag deployed. dealer has been notified. if you have any additional information feel free to add/. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
10/25/20038700405/13/2002
 Airbag light will come on when starting the car and will stay on during the time the ignition is on. it will do this for days and then it will work correctly for a few days before repeating the above behavior. *la
AIR BAGS - SIDE/WINDOW
11/27/200425400203/11/2002
 My vehicle was broadsided on the left side by another vehicle that failed to stop at a stop sign traveling approximately 30-40 mph. damage to the left side of my vehicle extended from the driver's door to the rear left side of the vehicle. the force of the impact spun my vehicle into a tree that damaged the right rear quarter panel of the vehicle. the vehicle is a total loss. neither left nor right side impact airbags deployed. on november 29, 2004 i notified subaru of america of the airbag failure. they assigned case #700-407 and senior representative rick pozniak. on december 3, 2004 subaru of america through rick pozniak informed me that they would not investigate the air bag failure.*ak