Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
09010209/01/200210005959Fuel line noise. subaru newsletter. *tt03/19/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
12/01/200635000
 Tl* the contact owns a 2003 subaru forester. the contact stated that when starting the vehicle in cold weather temperatures, the vehicle would exhibit an unusually overpowering gasoline fuel odor from the interior. the vehicle was taken to an authorized dealer for diagnosis yet they were unable to diagnose the failure. the vehicle was not under recall and was not repaired. the failure mileage was approximately 35,000.
12/01/200635000
 Tl-the contact owns a 2003 subaru forester. the contact stated when starting the ignition in cold weather temperatures, he would smell a strong odor of fuel inside of the vehicle. the vehicle was taken to an authorized dealer for diagnosis; however they were unable to locate the problem. the contact experienced the similar failure as mentioned in a recall associated with other model vehicles under nhtsa campaign id number un 09v468000 (fuel system, gasoline:delivery:fuel pump). the failure mileage was approximately 35,000. js
06/01/201085000
 We're the owners of a 2003 subaru forester (about 90 000 miles). for at least 6 months after we fill the gas tank, we detect gas fumes near the rear wheels - exterior only. as the tank's level goes down, the smell will go away. we are not over-filling; in fact we will fill before the pump clicks off. there is no dripping of gas and our mechanic has checked for leaks/overflows etc and has found nothing. obviously something is wrong and we are not the only owners who have complained about this exterior smell (it seems to have been very prevalent in the 2002 model). the dealer has been no help. we hope nhtsa can help us. thanks.
01/24/2011115000
 The previous night was -17, i didnt drive the car all day. at 6:30 pm i drove the car for 1/2hour, all was well. 2 hours later (-3 degrees) i got in the car and drove 15 min at which time i came to a stop sign and turned right onto another road and the smell of gas inside the car began. i looked up the symptoms online and found i'm not the only one. no action has been taken
12/13/201085000
 2003 subaru forester xs - fuel smell in cabin during cold weather. similar to the many posts out there, there is an unbearable smell of gas in the cabin of my car. i have to roll windows down in the freezing weather to continue to drive. i've read it is due to contracting fuel lines that then leak. fire hazards are obvious, but the noxious gas is enough to at least distract your driving if not knock you unconcious. i will visit my dealer this week to complain.
01/29/20101000001
 My 2003 subaru forester has a fuel leak smell that enters the car interior.. it's not a rich fuel mixture exhaust smell, it's the smell of raw fuel inside the cabin. it comes and goes. i see online others are having this problem. subaru should be held accountable and forced to have a recall to fix the problem once and for all. *tr
01/18/2009910001
 Cabin has strong fuel smell when starting in the morning. the smell is like someone poured a cup of fuel on the front seat. the dealer stated there was an issue with the fuel line leaking. many other subaru owners are complaining about this issue on the subaru owner websites. *tr
01/16/20091440001
 Today, i started my 2003 subaru forested, and let the car run with the heat on for about 15 minutes while i scraped the frost off of my windows. when i opened the door to get in, the cabin wreaked of gas fumes. this is the third time this has happened. once each in jan 2006 and jan 2007 i reported this to the dealership. in 2006 they attempted to replace the clamps, in '07 they replaced some hoses. apparently these fixes are still not sufficient to solve the problem. the only current solution to the problem is to operate the car at warm temperatures or let it warm up before driving. the gas fumes are still getting in to the cabin when it idles, though. *tr
10/05/200631000101/18/2003
 I recently had an uncomfortable and potentially dangerous incident with my 2003 forester, at, of all places, the local toyota dealership. i had stopped to discuss a service appointment. upon leaving, my forester would not start, but exhibited symptoms of initially fuel starvation, and then poor ignition; it ran for 1/2-1 minute, missing frequently and then would die; within a few minutes, it would not run at all, suggesting either complete fuel or ignition failure. the toyota service department closed at 6, and their suggestion was to tow the forester to the nearly subaru dealership, one block away. and suggest that next time i get a rav4. the subaru service department closed at 5:30, of course, and there were only salespeople present. their suggestion was to also tow the car to the service department. finally, the sales manager suggested that it might be the security system. of course, my forester did not have that option, but he said that he understood most of the circuitry existed, and that certain combinations of locking/unlocking the door with the key, or the door switch, could activate the ignition cutoff. he told me to shut all the doors and then lock/unlock the doors twice with the remote. i walked back, did that, and the forester started. after driving back and thanking him, i carefully read both the owner's manual and the separate manual for the remote/security system. there is no mention of this potential problem. luckily, this happened in daylight, within walking distance of the subaru dealer, and there also happened to be someone there who could suggest a cure. 1) is this a known fault in the system? 2) if known (and the manager said he had heard of several cases) why is there not some description of the problem and the simple solution. *jb
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
02/05/200746762108/09/2003
 On monday night, 5 feb. 2007, when i parked my car in the garage it smelled strongly of gasoline. i checked under the hood and the odor seemed to be coming from the passenger side of the engine compartment. i did not see any gasoline leaking. the strength of the odor seems to be related to the cold weather (15-20 deg. f). that monday was the first time that i had ever noticed the smell of gasoline emanating from the engine compartment. the odor was so intense that i decided to park the car outside as a precaution. i drove the car tuesday morning and parked it in the garage and it smelled of gas again. as the outside temperature has increased, the intensity of the smell has decreased. during very cold weather small amounts of gasoline seemed to be leaking from one of the fuel lines or escaping from the engine. on 9 february, i brought the car to dealer (heritage subaru, owings mills, md) service department and asked them to investigate the cause of the gasoline smell. the dealer replaced three short rubber fuel hoses (p/n 807707130) from the engine compartment. the replaced hoses showed no sign of wear, holes, cuts, abrasions etc., but the dealer service representative indicated that fuel had permeated the hose material allowing fumes and possibly small amounts of fuel to escape. this problem appears to be a defect in material or design since the car is only 3.5 years old and the replaced hoses show no signs of wear (i.e., old and new hoses appear on the outside to be identical). i have the old hoses and can provide them for inspection. *jb
02/06/2007680001
 Fuel line failed, leaking fuel in engine compartment. *jb