Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||||||||||||
| 11V464000 | SUBARU OF AMERICA, INC. | from 09/05/2000 to 11/26/2007 | V (Vehicle) | 295123 | 12/31/2011 | ODI | SUBARU OF AMERICA, INC. | 09/06/2011 | 09/08/2011 | |||||||
| Defect Summary | Subaru is recalling certain model year 2002-2007 impreza, model year 2003-2008 forester, and model year 2005-2006 saab 9-2x vehicles manufactured from september 5, 2000 through november 26, 2007 originally sold, or currently registered in, massachusetts, maryland, michigan, new hampshire, new york, pennsylvania, vermont, wisconsin, connecticut, delaware, iowa, illinois, indiana, maine, minnesota, missouri, new jersey, ohio, rhode island, west virginia and the district of columbia. the front lower control arms may break at the hanger brackets due to corrosion if the hanger bracket is exposed to salty and humid environments such as roads containing snow melting agent. | |||||||||||||||
| Consequence Summary | A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Subaru will handle their vehicles and saab will handle theirs. dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them. this service will be performed free of charge. the safety recall is expected to begin during december 2011. owners may contact subaru at 1-800-782-2783. | |||||||||||||||
| Notes | This is subaru's safety recall number wvx-34.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE11011 | SUBARU OF AMERICA, INC. | 04/07/2011 | 09/23/2011 | Front suspension control arm failure | 11V464000 | |
| On september 6, 2011, fuji heavy industries usa, inc, on behalf of subaru of america, inc notified the office of defects investigation (odi) it would be conducting a safety recall of certain model year (my) 2002 through 2007 subaru impreza, my 2003 through 2008 subaru forester, and my 2005 through 2006 saab 9-2x vehicles originally sold or currently registered in one the salt belt states including the district of columbia (dc). for the purpose of this investigation, salt belt states include connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and dc.odi's analysis of consumer complaint data identified 11 reports alleging failure of either the right or left lower control arm due to excessive corrosion. all of these complaints were associated with vehicles currently registered or originally sold in a salt belt state. through a similar analysis of complaint and warranty data submitted to odi by subaru, odi identified 18 consumer complaints and 6 warranty claims associated with failure of the left or right front lower control arm due to excessive corrosion. all of these consumer complaints associated with vehicles either currently registered of originally sold in a salt belt state.accordingly, this investigation is closed. | ||||||
| SUSPENSION - FRONT | ||||||
| PE11011 | SUBARU OF AMERICA, INC. | 04/07/2011 | 09/23/2011 | Front suspension control arm failure | 11V464000 | |
| On september 6, 2011, fuji heavy industries usa, inc, on behalf of subaru of america, inc notified the office of defects investigation (odi) it would be conducting a safety recall of certain model year (my) 2002 through 2007 subaru impreza, my 2003 through 2008 subaru forester, and my 2005 through 2006 saab 9-2x vehicles originally sold or currently registered in one the salt belt states including the district of columbia (dc). for the purpose of this investigation, salt belt states include connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and dc.odi's analysis of consumer complaint data identified 11 reports alleging failure of either the right or left lower control arm due to excessive corrosion. all of these complaints were associated with vehicles currently registered or originally sold in a salt belt state. through a similar analysis of complaint and warranty data submitted to odi by subaru, odi identified 18 consumer complaints and 6 warranty claims associated with failure of the left or right front lower control arm due to excessive corrosion. all of these consumer complaints associated with vehicles either currently registered of originally sold in a salt belt state.accordingly, this investigation is closed. | ||||||
| SUSPENSION - FRONT - CONTROL ARM | ||||||
| PE11011 | SUBARU OF AMERICA, INC. | 04/07/2011 | 09/23/2011 | Front suspension control arm failure | 11V464000 | |
| On september 6, 2011, fuji heavy industries usa, inc, on behalf of subaru of america, inc notified the office of defects investigation (odi) it would be conducting a safety recall of certain model year (my) 2002 through 2007 subaru impreza, my 2003 through 2008 subaru forester, and my 2005 through 2006 saab 9-2x vehicles originally sold or currently registered in one the salt belt states including the district of columbia (dc). for the purpose of this investigation, salt belt states include connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and dc.odi's analysis of consumer complaint data identified 11 reports alleging failure of either the right or left lower control arm due to excessive corrosion. all of these complaints were associated with vehicles currently registered or originally sold in a salt belt state. through a similar analysis of complaint and warranty data submitted to odi by subaru, odi identified 18 consumer complaints and 6 warranty claims associated with failure of the left or right front lower control arm due to excessive corrosion. all of these consumer complaints associated with vehicles either currently registered of originally sold in a salt belt state.accordingly, this investigation is closed. | ||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||
| PE11011 | SUBARU OF AMERICA, INC. | 04/07/2011 | 09/23/2011 | Front suspension control arm failure | 11V464000 | |
| On september 6, 2011, fuji heavy industries usa, inc, on behalf of subaru of america, inc notified the office of defects investigation (odi) it would be conducting a safety recall of certain model year (my) 2002 through 2007 subaru impreza, my 2003 through 2008 subaru forester, and my 2005 through 2006 saab 9-2x vehicles originally sold or currently registered in one the salt belt states including the district of columbia (dc). for the purpose of this investigation, salt belt states include connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin and dc.odi's analysis of consumer complaint data identified 11 reports alleging failure of either the right or left lower control arm due to excessive corrosion. all of these complaints were associated with vehicles currently registered or originally sold in a salt belt state. through a similar analysis of complaint and warranty data submitted to odi by subaru, odi identified 18 consumer complaints and 6 warranty claims associated with failure of the left or right front lower control arm due to excessive corrosion. all of these consumer complaints associated with vehicles either currently registered of originally sold in a salt belt state.accordingly, this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/06/2012 | 189000 | ||
| Tl-the contact owns a 2004 subaru forester. while driving approximately 5 mph in reverse, there was a loud clunking noise and suddenly the front driver's side collapsed to the ground. the contact noticed the lower control arm fractured. the vehicle was in the process of being towed to the dealer. there was a recall associated with nhtsa campaign id number 11v464000 (suspension: front: control arm: lower arm). the vehicle was ineligible under the recall due to the vehicle not being originally sold or registered in the states mentioned in the recall defect. the manufacturer was notified of the problem. the approximate failure mileage was 189,000. kmj | |||
| 05/06/2012 | 189000 | ||
| Tl-the contact owns a 2004 subaru forester. while driving approximately 5 mph in reverse, there was a loud clunking noise and suddenly the front driver's side collapsed to the ground. the contact noticed the lower control arm fractured. the vehicle was in the process of being towed to the dealer. there was a recall associated with nhtsa campaign id number 11v464000 (suspension: front: control arm: lower arm). the vehicle was ineligible under the recall due to the vehicle not being originally sold or registered in the states mentioned in the recall defect. the manufacturer was notified of the problem. the approximate failure mileage was 189,000. js | |||
| 10/09/2011 | |||
| Backing out of drive way, lower control arm failed, tearing the cv joint out. upon inspection the control arm had rusted through at it's joint | |||
| 07/27/2011 | 95000 | ||
| Rusting failure of the front lower control arm. no injuries, it was caught before the item failed. | |||
| 04/18/2009 | 70725 | 1 | |
| A rear wheel bearing has failed on our 2004 subaru forrester xt. we have heard a sound on again and off again a few months after buying the car, as well as in recent months. the car has always been serviced by a subaru dealer and we have had all required services made over the years of owning the car. we bought the car from subaru of wakefiled, ma when we lived in salem, ma. their service department is terrific. we now have it serviced at pence subaru in richmond. the last time we were at the dealer we had an unpleasant experience and i was reticent to return. the sound got really bad about 2 weeks ago and i took it to an independent auto mechanic and he confirmed that the rear bearings had failed. we have heard a sound from the rear of the car on again and off again for years and had the brakes checked and worked on numerous times thinking this was the problem. recent research on the internet leads me to believe that there is something wrong in the design of the bearings or the hub as many people have reported multiple failures while owning their cars. it seems as if a recall is in order here and the parts should be replaced at the manufacturers expense. i would appreciate your investigating the matter and any guidance that you can provide. *tr | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 06/28/2007 | 67000 | 2 | 04/01/2004 |
| Right rear wheel bearing failed at 31000 milesin november 2005, and was replaced by the dealer. at 67000 milesin june 2007, both rear wheel bearings had to be replaced. car received all recommended oil changes and services. is only used for highway and city driving.*ak | |||
| SUSPENSION - REAR | |||
| 05/10/2008 | 51000 | 1 | |
| Both rear wheel bearings replaced at 51,000 miles. *tr | |||
| 07/14/2007 | 51000 | 2 | 06/05/2004 |
| Both rear wheel bearings needed to be replaced at 51,000 miles. *tr | |||