Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
05/03/201174110
 Accelerator took off at high rpm and continued at high rpm even in park. fortunately, i noticed that lifting my foot off the accelerator did not slow the car when driving in low traffic conditions at less than 40 mph and was able to overcome acceleration with braking with sufficient control to get to the dealership about 1 mile away. most definitely not the accelerator pedal; the mat was no where near the pedal. had an oil change two days prior, both otherwise nothing to report concerning the car.
08/03/201094500
 On august 3, 201 while driving on the highway, my 2004 subaru forester suddenly began to accelerate. i could not keep my speed below 80-90 miles per hour, even when my foot was not on the accelerator. i had to keep my foot on the brakes at all times. i tried to engage and disengage the cruise control, in case that was the issue. i was fortunate to be close to my home and usual car repair service. i was able to get there by constantly adjusting the gear i was in and keeping the brake engaged at all times. i was almost in an accident when trying to turn into my garage. i was able to stop the car in the parking lot by turning off the engine and engaging the parking brake at the same time. by the time i was able to stop, my brakes were smoking. my abs unit on the car has since failed. the car's accelerator unit was found to be caked by some sort of gunk, and this caused the accelerator to be stuck open. repairs cost more than $1200.00
01/10/2010520001
 While parking my car in a museum parking area on a slope, i shifted the automatic gear shift from reverse to drive and the car suddenly accelerated and took off down a crowded parking lot driveway at very high speed. the car was at a standstill at the time of the gear shifting. i could not slow or stop the rapidly accelerating car by braking. i was focused on not hitting people and other entering cars and didn't think to try the emergency brake or shifting into neutral. the car kept accelerating, despite my foot being heavily on the brake, and i aimed it into a tree rather than into an oncoming car. the car was totaled. the airbag deployed and i was wearing a seat belt. i was very badly bruised with no concussion, whiplash or broken bones. i was taken by ambulance to the local hospital emergency room and discharged after a few hours. the steering wheel column was sheared off and the dashboard totally deformed by the force of my impact into them. the whole front end of the car was smashed in. i later checked the car at the impounding site and found no evidence of the driver seat floor mat being out of place or even touching the accelerator pedal. i am the sole driver of this car and had no prior similar problems. the weather at the time of the accident was cold, sunny and dry. *tr
01/17/201069000
 Tl* the contact has 2004 suburu forrester. the contact stated that in january 2010 she was backing up the vehicle at 5mph. the vehicle began accelerating in reverse up to 60 mph. the vehicle crashed through a buildings metal garage door and part of the south wall. within a few seconds the vehicle zoomed across the empty garage space and then crashed through and interior metal wall and into a large open work space. the vehicle did not stop until it became wedged between a large heavy work table and another object. the whole episode took only a few seconds. the vehicle caused a lot of property damage and the vehicle was destroyed. the contact feels it was a sudden acceleration problem. the failure and current mileages was 69000.the vin was unavailable at the time of the complaint.
09/29/2009405001
 Owner was pulling into a parking space at a grocery store parking lot when vehicle suddenly accelerated forward bumping the concrete parking post. when put in reverse, it again suddenly accelerated bruising a pedestrian. similar behavior while parking occurred in the same lot a month earlier but only causing damage to the license plate cover. we believe the drivers side floor matt slipped and have removed it. we did take it to the dealer to have the throttle computer board cleaned at the pin connector and map sensors, as had been suggested in an earlier nhtsa report for this car year and model. however, the mechanic said they were not dirty. *tr
12/22/200749000107/31/2003
 Vehicle abruptly accelerated while stopped with foot on brake in a residential neighborhood. vehicle jumped a curb and clipped a tree at high speed cutting across two home lawns. driver had no control of car and brakes did not work. vehicle finally came to a rest after brake pedal had been pushed all the way to the floor. significant damage to vehicle where it made contact with the tree. thankfully no one was outside at the time (3:00 pm) because someone could have easily been killed by the out of control vehicle also had it not been for clipping the tree, the vehicle would have likely gone forward into a home. *tr
02/18/20053300102/15/2005
 Consumer is unable to see the speedometer while driving during day time when the sun is out. the sun light is obstructing consumer's view to see if he is complying with the speed limit. the vehicle was taken to the dealer, who informed the consumer that they were unable to change or correct the problem. the vehicle complied with the dot specs. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
04/25/2005211/01/2004
 Pulling into parking space. had foot on brake. approximate speed of car 10 mph. car accelerated on its own with my foot on brake. looked down saw that gas pedal was to floor. car accelerated into brick building. as quickly as it accelerated it stopped. was able to reverse car into parking space. hole in building damaging electricity for building. entire building without electricity for entire day. building has a 5' x 5' hole in wall and cracks doing up and down and around corner of building. car was towed to repair shop since subaru(forester 2004) does not do repairs. car was inspected by mechanic who said he could see no visible reason why gas pedal stuck. frame of car in tack, estimated damage $3600. car will be repaired and shipped to subaru for inspection prior to repossession of car. airbag did not engage during accident. prior to accident, approximately 2 months ago a similar incident happened. i came to a stop at an intersection, stepped on brake and car accelerated. it took both feet on the brake to stop the car. i thought perhaps it was winter and i slid on ice, or perhaps it was just a freak accident. didn't think much of it until the second occurance.
02/01/2005108/01/2003
 The vehicle generated excessive static shock. *nm the accelerator became stuck. there were times when the vehicle would go no more than 15- 20 mph. *jb