Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
03/21/2008189831
 The moon roof does not always close. all the way. at times it will go to a point where it just goes back and forth. it happened about 4 times prior to me bringing the car in for repair. i was told that it may need a need motor. when i picked up the car i was told it just needed an adjustment and to bring it in again if the problem recurs. it occurred twice the next day. i called for an appointment and was told that unless the roof currently was not closing they can do nothing about it. since that time there was only one other time the roof would not close and it took numerous times before it eventually closed properly. *tr
STRUCTURE - BODY
05/02/2008200001
 My subaru forester 2006 has spots of paint chip all over it. sub dealer said a rep will call, no call yet. he says their rock chips i took it to a auto body paint shop one of the tech's said it's very odd for their to be rock chips all over the car we live in the city. i say it a bad paint job!! *tr
STRUCTURE - BODY - BUMPERS
09/01/2007110/01/2005
 2006 subaru forester bumper scratched and repaired without customer knowing. customer states that the dealer told her the car was brand new. getting it repaired because of a minor fender bender the repairman said the vehicle had been repaired before.**nar**kb the consumer took the vehicle to an autobody shop to have the bumper repaired, however when the mechanic went to sand the bumper, paint flew off in big chunks. the mechanic informed the consumer evidence showed the bumper had been repaired before. the mechanic also stated paint would not stick to the bumper which indicated it had not been sanded correctly in the past and the bolts were not fastened correctly. the consumer stated the vehicle was sold to her as new. *jb
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
04/28/2008314311
 Rear tailgate hydraulic struts fail and tail gate falls! this has happened 3 times on my 2006 subaru forrester ll bean edition. the struts have been replaced twice since the original equipment failed each time with the authorized factory replacement part. the first time it failed the tailgate hit me in the head and almost knocked me out. the second and third times i was more aware and while the tailgate still hit me it was like the first time ( the rear tailgate is fairly heavy). these failures have occurred over the past 12 months- i would have to pull the repair information to give you the exact dates and repairs done. however, the third failure was this morning (28 apr 08). it was working ok when i loaded my two briefcases in the vehicle at approx. 0730am edt. when i made a stop at 0800 to remove one briefcase it immediately failed- no warning, no indication that it was going to occur. the vehicle is still under the original manufactures warranty and has approx 31,431 miles on the odometer. *tr