Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
TIRES
SB-05-50-10R02/03/201110037968Ready06/08/2011
SB-05-50-10R02/03/201110037968Subaru: there is a steering wheel vibration at highway speeds due to an imporper wheel balance. *rm06/08/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
08/29/200712500102/25/2006
 Yokohama tire blew out while turning a corner at about 10 mph. tire was original equipment and had 12,500 mile on it. had to replace all 4 tires as the 06 forrester is awd. *tr
07/29/200670001
 We purchased a 2006 subaru forester taking delivery of the car we noted that subaru included yokohama tires to which we complained we felt that these tires were less than adequate. the dealer countered that these were good tires and that they would serve our needs. we foolishly believed the dealer and on 29 july we experienced a side wall blowout. after repairs were made we traveled to a tire dealer who agreed to repair the tire but after dismounting the tire the mechanic reported that the tire was ng and could not be re-mounted. he then placed a used tire on the car, assuming that subaru would take yokohama to task and the tire would be replaced. subaru reported that they have no responsibility for the tires mounted on the car, that these tires matched their specifications, they would not be able to replace the tire or tires as requested at time of sale. returned to the dealer for inspection of the yokohama tire and he stated that the failure was due to road hazard, that there can be no replacement. the dealer then added that he does not stock this tire, that he would not recommend that tire to a customer but if the customer insisted he would order the tire, he does not keep them in stock. subaru was willing to help to the extent that they contacted the dealer and asked if they were willing to make the desired change in tires. the dealer was willing to underwrite a portion of a new set of tires if i was willing to pay a part of costs. yes, but this is not the issue. the issue is our disagreement with the subaru co and their lack of responsibility for placing a safe tire on their vehicle. their claim is their desire to provide a safe vehicle for their customer. our first subaru filled this need completely but our. we are seeking from subaru and your agency how they conclude that this is a safe tire for this car? we feel strongly that the subaru company is failing their customer by placing the dollar before safety. *jb
TIRES - SIDEWALL
12/11/200712700108/01/2006
 Tl*the contact owns a 2006 subaru forester. the vehicle has yokohama geolandar, size p215/60r16 tires. while driving 30 mph, the rear driver side tire flattened. the road surface was smooth. the vehicle was pulled over and the tire was replaced with a spare. the dealer stated that there was a 1.5 inch hole in the sidewall of the tire. the current and failure mileages were 12,700. updated01/08/08 *bf