Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/30/2013 | 33710 | 1 | |
| Approaching a traffic light which was turning yellow at a t-junction, i tried to step on the brakes. perhaps i hit the accelerator with the force i intended to use on the brakes, but when i thought i stepped on the brake, i lurched forward rapidly. i could not correct in time and hit 2 poles and a wall. i don't know my mph. the 25 mph listed above is a guess, but the front end collision was so substantial the car was totaled. the air bags, however, did not deploy. the police, tow truck driver and witnesses could not believe that the air bags had not gone off. i was lucky; at the hospital my injuries were determined to be muscular rather bone related, but i had a sore neck, chest & lower back. subaru responded to notification of this event : it is difficult to discern why the airbags did not deploy without knowing the extent of the accident. according to the forester owner's manual, the airbags are designed to deploy in the event of an accident involving a moderate to severe frontal collision. it is basically not designed to deploy in lesser frontal impacts because the necessary protection can be achieved by the seatbelt alone. also, they are basically not designed to deploy in side or rear impacts or in roll-over accidents because deployment of only the driver's srs frontal airbag or both driver's and front passenger's srs frontal airbags would not help the occupant in those situations. srs airbag deployment depends on the level of force experienced in the passenger compartment during a collision. that level differs from one type of collision to another, and it may have no bearing on the visible damage done to the vehicle itself... if the vehicle strikes an object such as a telephone pole or sign pole, or if the vehicle sustains an oblique offset frontal impact. the airbags also will not deploy if the vehicle is involved in a low-speed frontal collision. *tr | |||
| 01/30/2013 | 33710 | ||
| Approaching a traffic light which was turning yellow at a t-junction, i tried to step on the brakes.perhaps i hit the accelerator with the force i intended to use on the brakes, but when i thought i stepped on the brake, i lurched forward rapidly. i could not correct in time and hit 2 poles and a wall. i don't know my mph. the 25 mph listed above is a guess, but the front end collision was so substantial the car was totaled. the air bags, however, did not deploy. the police, tow truck driver and witnesses could not believe that the air bags had not gone off. i was lucky; at the hospital my injuries were determined to be muscular rather bone related, but i had a sore neck, chest & lower back. subaru responded to notification of this event : it is difficult to discern why the airbags did not deploy without knowing the extent of the accident. according to the forester owner's manual, the airbags are designed to deploy in the event of an accident involving a moderate to severe frontal collision. it is basically not designed to deploy in lesser frontal impacts because the necessary protection can be achieved by the seatbelt alone. also, they are basically not designed to deploy in side or rear impacts or in roll-over accidents because deployment of only the driver's srs frontal airbag or both driver's and front passenger's srs frontal airbags would not help the occupant in those situations. srs airbag deployment depends on the level of force experienced in the passenger compartment during a collision. that level differs from one type of collision to another, and it may have no bearing on the visible damage done to the vehicle itself... if the vehicle strikes an object such as a telephone pole or sign pole, or if the vehicle sustains an oblique offset frontal impact. the airbags also will not deploy if the vehicle is involved in a low-speed frontal collision. | |||
| AIR BAGS - FRONTAL | |||
| 05/22/2007 | 2740 | 3 | 03/31/2007 |
| Problem 1: date in: 5/22/07date out: 5/23/07 problem: brakes or transmission locked up; i had to have the vehicle towed to the dealership. problem 2: date in: 6/22/07date out: 6/22/07 problem:brakes or transmission locking up. the way that the dealership handled this issue is by disengaging the hill holder function. additionally, the driver's side frontal airbag did not deploy during a front-end collision; yet the impact of the collision was serious enough to cause $9,200 worth of damages. furthermore, one week prior to the accident, the passenger airbag detection light was not indicating initiation when there was a passenger, using the seatbelt, in the passenger seat. we had planned on taking the car in to have passenger airbag system assessed. i sent a request to the flatiron imports on 12/5/07, requesting that the entire airbag system be assessed for proper functioning while it is being serviced for the mechanical damages caused by the accident; however, i have not received a confirmation of this request as of 12/12/07. *tr | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 05/01/2007 | 1000 | 2 | 03/03/2007 |
| Tl*the contact owns a 2007 subaru forester. when the contact's wife, who is of normal height and weight, sits in the front passenger seat, the air bag light dims. the contact stated that the light should be illuminated at all times and his wife must jump around in the seat for the light to turn back on. the failure occurs every time he and his wife are in the vehicle. speed is not a factor. the contact stated that the air bag in the front passenger seat has only deployed once while he was in the front passenger seat. the current mileage was 3,500 and failure mileage was 1,000. updated 01/07/08. *lj updated 12/12/07 | |||