Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 03/01/2013 | 70103 | ||
| Rear axle hanger bearing gave out. had to replace rear axle. tires always maintained meticulously. concerning because symmetrical awd failure in winter driving is safety issue. | |||
| 05/28/2010 | 40000 | 1 | |
| The vehicle hesitates and bucks at low speeds, turning corners, accelerating/decelerating, changing lanes, going up a grade or hill and does not shift smoothly. shifting gears seems to take longer than expected and the tach registers high and then erratically jumps down (or up) to a much lower level on the tach, causing the vehicle to shift erratically or to seemingly get stuck in a gear. also, the vehicle may try to shift while not accelerating, sometimes when traveling at a higher speed. the dealer where i purchased the vehicle and where i have had it exclusively serviced cannot seem to diagnose a problem. they have changed wires and replaced an air fuel sensor, only to say they cannot find a problem that might be related to the automatic transmission. i notified the dealer of this situation before my 3 year warranty expired, but even back then, they said they could find no problem. i have driven the vehicle continuously since the date i initially notified the dealer and have repeatedly informed them of this issue, but the condition has continued to get more severe over time. i truly feel unsafe in the vehicle and that at any point in time, while on a highway or regular road, that the vehicle could fail and this condition could cause an accident and/or result in a crash of some kind. i have now driven three subaru loaners from the dealer and i find that each vehicle exhibits signs of the same situation i have experienced with my vehicle. i wonder if subaru may not be telling its customers of this potential defect at the time of purchase or if subaru just does not have the knowledge and/or skill in its manufacturing procedures (especially related to the transmission) to properly assemble its vehicles for the safety of all drivers. *tr | |||
| 05/28/2010 | 40000 | ||
| The vehicle hesitates and bucks at low speeds, turning corners, accelerating/decelerating, changing lanes, going up a grade or hill and does not shift smoothly. shifting gears seems to take longer than expected and the tach registers high and then erratically jumps down (or up) to a much lower level on the tach, causing the vehicle to shift erratically or to seemingly get stuck in a gear. also, the vehicle may try to shift while not accelerating, sometimes when travelling at a higher speed. the dealer where i purchased the vehicle and where i have had it exclusively serviced cannot seem to diagnose a problem. they have changed wires and replaced an air fuel sensor, only to say they cannot find a problem that might be related to the automatic transmission. i notified the dealer of this situation before my 3 year warranty expired, but even back then, they said they could find no problem. i have driven the vehicle continuously since the date i initially notified the dealer and have repeatedly informed them of this issue, but the condition has continued to get more severe over time. i truly feel unsafe in the vehicle and that at any point in time, while on a highway or regular road, that the vehicle could fail and this condition could cause an accident and/or result in a crash of some kind. i have now driven three subaru loaners from the dealer and i find that each vehicle exhibits signs of the same situation i have experienced with my vehicle. i wonder if subaru may not be telling its customers of this potential defect at the time of purchase or if subaru just does not have the knowledge and/or skill in its manufacturing procedures (especially related to the transmission) to properly assemble its vehicles for the safety of all drivers. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 06/30/2007 | 1 | ||
| In 2007 i bought a new subaru forester. the transmission jumps & snaps while changing gears. sometimes the whole car is jolted by the transmission snapping into gear. this problem just doesn't happen when the car is cold, but also happens while highway driving & changing speeds. it often takes too long for my vehicle to change gears. i have reported this problem to the service dept. at two different subaru dealerships. they claim they checked my transmission & found no problems. this is a safety issue i am concerned about. i fear my transmission may fail at a crucial time. *tr | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 05/22/2007 | 2740 | 3 | 03/31/2007 |
| Problem 1: date in: 5/22/07date out: 5/23/07 problem: brakes or transmission locked up; i had to have the vehicle towed to the dealership. problem 2: date in: 6/22/07date out: 6/22/07 problem:brakes or transmission locking up. the way that the dealership handled this issue is by disengaging the hill holder function. additionally, the driver's side frontal airbag did not deploy during a front-end collision; yet the impact of the collision was serious enough to cause $9,200 worth of damages. furthermore, one week prior to the accident, the passenger airbag detection light was not indicating initiation when there was a passenger, using the seatbelt, in the passenger seat. we had planned on taking the car in to have passenger airbag system assessed. i sent a request to the flatiron imports on 12/5/07, requesting that the entire airbag system be assessed for proper functioning while it is being serviced for the mechanical damages caused by the accident; however, i have not received a confirmation of this request as of 12/12/07. *tr | |||
| 09/10/2007 | 1365 | 10 | 08/03/2007 |
| Tl*the contact owns a 2007 subaru forester. while changing gears between the speeds of 10 and 20 mph, the vehicle surged forward. the contact took the vehicle to the dealer and they advised him to coast, change gears, or accelerate in order to correct the failure. the current and failure mileages were 1,365. updated 09/26/07 *tr | |||