Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/31/201016228111/01/2007
 Tl*the contact owns a 2008 subaru forester. while driving 7 mph, the vehicle suddenly accelerated. the contact engaged the brakes but the vehicle would not slow down. he shifted into neutral and although the rpms increased, it eventually idled back to normal. the vehicle was taken to the dealer who stated that there were no failures found when the vehicle was inspected. the contact had not called the manufacturer directly when the complaint was filed. he stated that the dealer called the manufacturer regarding the failure. the dealer later found that the floor mats were not anchored to the hooks. the current and failure mileages were 16,228. updated 06/03/10*bf the consumer he was starting to travel a steep, narrow road when the engine started to race without stepping on the gas pedal. he stepped on the brake, but nothing happened. he put the gear in neutral and it raced for a while, then returned to normal. updated 06/09/10.*jb
03/23/200937959
 Tl*the contact owns a 2008 subaru forester. while driving approximately 5 mph out of a parking space the contact noticed that the vehicle suddenly accelerated and the brakes failed. in order to stop the vehicle the contact was forced to shift into neutral gear. the dealership informed the contact that the failure could not be reproduced. there were no prior warnings. the current and failure mileages were 37959. updated 03/10/10. *lj
06/01/200969661
 2008 subaru forester the drive by wire accelerator system surges between acceleration and deceleration when one tries to hold a steady highway speed. this is true whether it is being controlled manually or if cruise control is engaged. it also accelerates in cruise control when going downhill. subaru has made an improvement in the computer engine control mechanism for the legacy model but have ignored the forester customers. all dealerships are aware of the problem from customer complaints but do not have a remedy from subaru. *tr
12/25/200913838105/03/2008
 Tl*the contact owns a 2008 subaru forester. while backing into a driveway at 5 mph in reverse the vehicle accelerated and crashed into another vehicle. the vehicle was able to be driven. no one was injured and the police were not notified. there was damage to the rear bumper. the vehicle was taken to the dealer; however, after a diagnostic test they were unable to determine the cause of the failure. a claim was filed with the subaru manufacturer who stated that they would send a field agent to inspect the vehicle. the failure mileage was 13,838. updated 2/17/10 *cn updated 02/22/10.