Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| WVM-23 | 03/23/2011 | 10038957 | Ready | 06/28/2011 | |
| WVM-23 | 03/23/2011 | 10038957 | Subaru service campaign: see document search button for owner letter. a software problem is causing the catalytic converter to degrade when driving at high speeds. this will cause the engine light to come on. *rm | 06/28/2011 | |
| SB-WVM-23 | 10/01/2009 | 10032512 | Subaru: engine control module (ecm) reprogramming. under certain severe driving patterns, such as high speed highway/uphill driving and/or accelerating with high engine revolutions, the efficiency of an affected vehicle's catalytic conve | 04/07/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/14/2012 | 45700 | 1 | |
| The engine started knocking. took to the dealer. turns out i may have forgotten to change the oil for approx 14,00 miles...however....no warning light ever came on to remind me. no oil light, no engine light...nothing. now i am facing a possible big expense in repair...waiting to hear from the shop as i type this. these warning systems are in place to avoid this situation. had it worked properly, i would have been reminded to get the oil changed. *tr | |||
| 07/14/2012 | 45700 | ||
| The engine started knocking. took to the dealer. turns out i may have forgotten to change the oil for approx 14,00 miles...however....no warning light ever came on to remind me. no oil light, no engine light...nothing. now i am facing a possible big expense in repair...waiting to hear from the shop as i type this. these warning systems are in place to avoid this situation. had it worked properly, i would have been reminded to get the oil changed. | |||
| 11/29/2011 | 26277 | ||
| Tl* the contact owns a 2010 subaru forester. the contact stated that the check engine warning light illuminated and remained illuminated. also the traction control, cruise control and air bag warning lights were illuminated. the dealer made nine attempts to duplicate the failure. the manufacturer was aware of the failure. the current mileage was 27,433 and the failure mileage was 26,277. kmj | |||
| 07/24/2011 | 5000 | ||
| Tl* the contact owns a 2010 subaru forester. the contact was driving 10 mph uphill when the vehicle stalled and rolled backward until crashing into a tree. a police report was not filed and no injuries were reported. the vehicle was taken to the dealer who diagnosed that the ignition was not recognizing the key and advised that they did not have a suitable remedy for the failure. the manufacturer was made aware of the failure who offered to pay the insurance deductible and extend the warranty for an additional seven years, with conditions. the vehicle was not repaired. the failure and current mileage was 5,000. | |||
| 07/24/2011 | 5000 | ||
| Tl- the contact owns a 2010 subaru forester. the contact was driving 10 mph uphill when the vehicle stalled and rolled backward until crashing into a tree. a police report was not filed and no injuries were reported. the vehicle was taken to the dealer who diagnosed that the ignition was not recognizing the key and advised that they did not have a suitable remedy for the failure. the manufacturer was made aware of the failure who offered to pay the insurance deductible and extend the warranty for an additional seven years, with conditions. the vehicle was not repaired. the failure and current mileage was 5,000. kmj | |||
| 07/24/2011 | 5000 | ||
| Tl - the contact owns a 2010 subaru foster. the contact stated that while driving 10 mph up a hill the vehicle stalled and rolled back until it impacted a tree. a police report was not file and no injuries were reported. the vehicle was taken to the dealer who diagnosed that the ignition was not recognizing the key and stated that they do not have a suitable remedy. the manufacturer was made aware of the failure who offered to pay for the insurance deductible and extend the warranty for 7 years just as long a release form was sign. the vehicle was not repaired. the failure and the current mileage was 5,000. pm | |||
| 04/30/2010 | |||
| Tl-the contact owns a 2010 subaru forester. while driving at any speed when she turned on the heater/air conditioner/fan she smells a toxic nauseating odor. the vehicle was taken to the dealer and they advised her that it was the new vehicle odor. she contacted the manufacture and they advised her that the odor was probably more noticeable in cold weather. the vehicle had not been repaired. the failure mileage was unknown and the current mileage was 4,834 | |||