Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SB-02-113-11R | 10/07/2011 | 10042553 | Subaru: after being parked for an extended length of time, there would be a type of knocking noise coming from the engine, after a cold start. *pe | 12/16/2011 | |
| SB-02-116-11 | 05/04/2011 | 10041249 | Ready | 09/21/2011 | |
| SB-02-116-11 | 05/04/2011 | 10041249 | Subaru: 2011 forester. crankshaft pulley replacement information. *rm | 09/21/2011 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||||
| SB-02-116-11 | 05/04/2011 | 10041249 | Ready | 09/21/2011 | |
| SB-02-116-11 | 05/04/2011 | 10041249 | Subaru: 2011 forester. crankshaft pulley replacement information. *rm | 09/21/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 03/04/2011 | 4300 | ||
| Purchased car new 12/2010, dealer told me it used syn oil and only needed to be changed every 7500 miles. 03/2011 the car had 4300 miles and when i checked the oil it was not showing on the dipstick. dealer did not tell me that the foresters use oil. it was over 2 quarts low. it has been two years now and subaru has still done nothing for my car. all they told me was it's in your owners manual and they use a qt every 1200 miles. this is crazy for a new car. 6 qts for an oil change and 5 qts in between. can't depend on this car. not safe to drive on long trips. engine is very noisy. subaru deceived me at time of purchase, i would never bought a car that uses oil like this. | |||
| 03/18/2012 | 21000 | 1 | |
| I was driving and suddenly heard a very loud knocking noise. the car started slowing down and then stopped. smoke was coming out from under the hood. the car was towed to a nearby dealership. they determined that the one of the connecting rods punctured the engine block which caused engine oil to shoot through the hole onto the engine block, melting the wiring, and causing the smoke. *tr | |||
| 03/18/2012 | 21000 | ||
| I was driving and suddenly heard a very loud knocking noise. the car started slowing down and then stopped. smoke was coming out from under the hood. the car was towed to a nearby dealership. they determined that the one of the connecting rods punctured the engine block which caused engine oil to shoot through the hole onto the engine block, melting the wiring, and causing the smoke. | |||
| 05/09/2012 | 11440 | ||
| A vehicle 2 cars in front of me dropped a load of freight on the freeway--possible one lane over. the cars in front of me slammed on their brakes, and one may have swerved into my lane. i was able to slam on my brakes and slow to about 15-20 miles per hour before i hit the car in front of me. within 20 seconds of hitting that car, flames were coming from under the hood of my car. within 2 minutes my car was fully engulfed in flames and the passenger cabin was fully involved. this was an almost brand-new car with no aftermarket parts, and little front-end damage. it seems suspicious that such an accident would cause such an intense and fast-spreading fire. had children been restrained in saftey seats, i don't know if i would have had time to get them out of the car. | |||
| ENGINE AND ENGINE COOLING | |||
| 02/01/2012 | 22241 | ||
| I am being told by the manufacturer that the engine failed due to lack of oil changes. i changed the oil on 7/6/11 at 10,639 miles. the engine then failed at 22241 on 2/1/12. the engine holds 5.5 quarts of oil but per the manufacturer had none in it at the engine failure. how does a new vehicle burn 5.5 quarts of oil in 11602 miles? there was also no warning light of any kind to tell me that the engine oil was low. the manufacturer stated that the oil level had to be lower than 2 p.s.i for the light to go off and warn me and at that point the engine would already be damaged. i got no advance warning that there was a problem with my engine or the oil level. the engine simply stopped working. i am being told that i have to foot the bill in excess of $9500.00 for a new engine. how can a manufacturer have an engine that does not warn the consumer that there may be a problem? i am very puzzled by this and the fact the subaru dealership who said the warranty was voided is the same dealership charging me exorbitant rates for a new motor? please help or give me a suggestion. | |||
| 05/24/2011 | 2837 | ||
| On 5/24/11, while driving through an intersection, my forester was hit broadside by another vehicle that ran a red light. the impact of the speeding vehicle caused the forester to spin 360 degrees and flip-over on the driver's side. i was left trapped inside the forester and witnesses pointed out that the engine and transmission continued to run after the forester flipped over. apparently there is no engine or transmission kill switch. furthermore, there is no interior release of the rear hatch. as a result i remained trapped inside the vehicle and concerned about a gasoline leak and possible explosion. i was eventually removed from the vehicle by emts and brought to the hospital. my concern is that if similar accident occured in a remote area or if the driver was more seriously injured, more serious consequences could have resulted. | |||