Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/28/2011 | 51764 | ||
| See previous complaint w/same vehicle----failure of right side lower control arm on 1-14-2011 at odo 49093. this current complaint is failure of left side lower control arm on 8-28-11. 2002 subaru impreza 2.5ts wagon with 51764 miles. always best of preventative maintenance. driving slowly on city street. clunking sound from left front, difficulty steering. recognized problem from previous failure of right side lower control arm. returned to my driveway (less than a mile) and called wrecker. repair cost: $458.95. contacted subaru customer/dealer services----no acknowledgement of responsibility for this or previous failure. out of warranty, you live in a snow/salt area, etc | |||
| 01/14/2011 | 49093 | ||
| 2.5 ts with 49093 miles. wagon was always given best of preventative maintenance .driving slowly on city street. clunking sound from right front wheel area. some difficulty with braking and steering. assumed it was ice buildup on brakes/suspension. after about 10 minutes increased speed on country road and became much worse, almost lost control of steering but got off the road safely. lower control arm had broken and caused rust-riddled front subframe to collapse. replaced lower control arm, front stabilizer link and front subframe. $1218.02 | |||
| 06/27/2006 | 36000 | 1 | 12/30/2001 |
| Steering roll connector failed. causes horn, cruise, and driver's side air bag to stop functioning. part is poorly designed, wires are held in place by paper. this subsystem is unsafe. *nm | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 05/13/2011 | 156000 | ||
| Traveling at 40 m mph, i suddenly heard a loud pop and then the car went out of control, crossed the road and stopped in the ditch on the opposite side of the road from where i was traveling. after a tow to the service station, i discovered a snapped lower control arm on the right side front wheel. the left is very corroded as well. the skid damaged the axle, sway bar and tie rod as well on the right side. | |||