Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY - HOOD
12750204/01/2002634336Subject regarding excessive transportation coating under the hood. *jg09/28/2002
STRUCTURE - BODY - TAILGATE
12850502/25/200510015186This bulletin provides information to properly diagnosis the rear gate stays and also avoids unnecessary replacement of non-failed stays. *tt07/08/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
07/11/2012115541
 Tl* the contact owns a 2002 subaru impreza. while having the vehicle inspected for routine maintenance, the contact was informed that the sub frame was corroded. the vehicle was taken to the dealer for diagnostic testing who stated that the sub frame would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 115,541.
07/11/2012115541
 Tl- the contact owns a 2002 subaru impreza. while having the vehicle inspected for routine maintenance, the contact was informed that the sub frame was corroded. the vehicle was taken to the dealer for diagnostic testing who stated that the sub frame would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 115,541. kmj
07/11/2012115541
 Tl- the contact owns a 2002 subaru impreza. while having the vehicle inspected the contact was informed the subframe was corroded. the vehicle was taken to the dealer for diagnostic. the technician stated the subframe would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 115,541. da
10/05/2011129000
 Tl- the contact owns a 2002 subaru impreza. the contact stated that the vehicle was taken in to the dealer for manufacturer recall repairs and the mechanic notified him that the mounting frame was completely corroded. the dealer stated that in order to remedy the failure the cross members needed to be replaced. the manufacturer was made aware of the problem who stated that they would contact him back at a later date. the vin was not available. the vehicle was not repaired. the failure and current mileage was 129,000. pm
01/04/201292181
 Tl-the contact owns a 2002 subaru impreza. the contact stated that the vehicle was included in the recall associated with nhtsa campaign id number 11v464000 (suspension:front:control arm:lower arm). the vehicle was taken to an authorized dealer and the contact was informed that the front frame rails and sub-frame were also corroded. the contact was also informed that these additional components were not included in the recall. the vehicle was not repaired because the additional components were not included in the recall and the contact was informed that the vehicle was not safe to drive. the manufacturer was made aware of the failure and offered no assistance. the failure and current mileages were 92,181. sm.
12/28/2011197245
 Extreme corrosion of front sub-frame. fast onset. no sign of issue and then approx. less than 1 year later total penetrating corrosion was visible in an area of it. was noticed during completion of an existing safety recall due to excessive corrosion and failure of the lower control arms. can provide digital photos of the issue upon request.
10/11/201140000
 Tl* the contact owns a 2002 subaru impreza. the contact was driving 15 mph when the front passenger side wheel turned in the opposite direction. the contact also stated that there was a leak from the engine. the vehicle was towed to a private mechanic where they confirmed that the right sub frame and control arms were corroded and detached. in addition, the brake cable had seized. the manufacture was not contacted. the vehicle was repaired. the failure and the current mileages were 40,000.
10/11/201140000
 Tl- the contact owns a 2002 subaru impreza. the contact was driving 15 mph when the front passenger side wheel turned in the opposite direction. the contact also stated that there was a leak from the engine. the vehicle was towed to a private mechanic where they confirmed that the right sub frame and control arms were corroded and detached. in addition, the brake cable had seized. the manufacture was not contacted. the vehicle was repaired. the failure and the current mileages were 40,000. kmj
10/11/201140000
 Tl- the contact owns a 2002 subaru impreza. the contact was driving 15mph when the passenger side front wheel turned in the opposite direction. the contact also stated there was a leak from the engine. the vehicle was towed to a private mechanic. and they confirmed the right sub frame and control arms were corroded and detached and the brake cable seized. the manufacture was not contacted. the vehicle was repaired. the failure and current mileages were 40,000. rds
STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS
12/20/200551000107/01/2004
 Dt: the contact stated the hatchback/lifgate fell out because the screws holding the liftgate in place stripped due to wearing. the dealership determined it was assembled improperly, and to contact the manufacturer before having the repairs done. the vehicle is a 2002, subaru impreza wrx. *ak
STRUCTURE - FRAME AND MEMBERS
01/14/201149093
 2.5 ts with 49093 miles. wagon was always given best of preventative maintenance .driving slowly on city street. clunking sound from right front wheel area. some difficulty with braking and steering. assumed it was ice buildup on brakes/suspension. after about 10 minutes increased speed on country road and became much worse, almost lost control of steering but got off the road safely. lower control arm had broken and caused rust-riddled front subframe to collapse. replaced lower control arm, front stabilizer link and front subframe. $1218.02
03/15/2010139000
 Tl*the contact owns a 2002 subaru impreza. the contact stated that water penetrated the radiator causing it to fail. the front subframe, front lower control arm, bushings, and ball joint were all corroded due to the water damage. the vehicle was taken to a repair shop where the mechanic recommended that all of the parts be replaced. the contact called the manufacturer. the current and failure mileages were approximately 139,000.
11/16/2009940001
 I was just informed that the sub frame on my vehicle is rotted and that my car is no longer safe to drive. this vehicle is only a 2002 with less then 94,000 miles. to correct the problem, i would need to spend around $2000.00 to replace the entire front and rear subframe. if this problem wasn't noticed and i had continued to drive the car, the consequences would be serious injury or death. the car would crumble if it was involved in an accident. or i could just be driving along the interstate and it could basically fall apart, causing an accident. *tr