Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
09E011000THULE, INC. E (Equipment)232304/17/2009MFRSUBARU OF AMERICA, INC.04/02/200904/03/2009
Defect SummaryThule, inc. is recalling 2,323 owner-installed roof-mounted fit kits, models 3068 and 3069, manufactured between january 1, 2008 and february 28, 2009 that are used with thule podium foot packs, models 460 and 460r. these fit kits were sold as aftermarket equipment for use on the vehicles listed above. the bolt(s) used to secure the foot to the vehicle was manufactured to a hardness that may cause the bolt(s) to be brittle and potentially break under stress.
Consequence SummaryThis may result in the bolt(s) snapping off during use or without a load. the unsecured rack and load can then come loose while driving creating a potential road hazard, possibly resulting in a vehicle crash.
Corrective SummaryThule will mail a retro fit kit along with repair instructions to owners free of charge. the safety recall is expected to begin on or before april 13, 2009. owners may contact thule toll-free at 1-800-238-2388.
NotesThis recall only pertains to thule aftermarket roof mounted load carriers and has no relation to any original equipment installed on the listed passenger vehicles.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
10/01/2008200001
 All-season rubber floor mats fail, creating a crease which can become caught on the accelerator pedal. *tr
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
12/03/200718003
 I started to get a film on the windshield of my 2008 subaru. i took it into the dealership and they did a test and found a problem with the a/c unit; they told me the film on the windshield was safe and car was safe to drive. i took the car in again while they were waiting for parts, for another issue, and i requested a copy of the tech notes and the film that was on the windshield was freon!- health hazard. they fixed this problem with the freon film, and now not a month later its back, and worse. i again took it into the dealer and he told me this is natural, that the gas in the upholstery needed to get out and that the gas is again safe. i asked the salesmen that i got the car from,he never heard of this. still not fixed as this is a natural issue,there is also a foul odor coming out of the ac/heater system. i have also had issues with the traction control when activated the vehicle loses power in all of vehicle, has a loud noise coming form the right side of the car when the system is engaged; nav system when its turned on will go to blank white screen,will also not respond sometimes; need seat belt system replaced on the passenger side, was retracting when not needed; issues starting- hard crank over, sometimes had to repeat to start,or turn key over for long period of time. i am now having health issues as i drive the car everyday for hours. i have almost been in many accidents due to this issue. wiping off don't help. *tr