Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
01/07/201382370
 I noticed about 3 months ago my clutch assembly starting to squeak and started to stick when fully depressed. the past month driving is almost impossible with having trouble starting the car and almost having to jam gears just to shift. took it to transmission shop 2 days ago and they told me that my clutch is completely gone. after going to them they found out what the issue was. the firewall where the master cylinder sits is completely cracked 2 ways. with ignition off you can pressing the clutch is see the firewall completely flexing without the car even being on. they told me there is nothing that they can do and told me to get in contact with the manufacturer.
12/18/201285000
 At 32,000 miles my drivers side sun visor spring mechanism broke during a cold morning(10-15f). it was replaced under warranty. now at about 85,000 miles it broke again and i need to replace it myself. the dealership surprisingly had several in stock which was odd because this is not something a dealer would normally stock unless there is a trending problem with it. it's not me abusing it as i am don't treat my things in a fast forceful manner, i've also never had a problem with any other vehicle in hundred of thousands of miles. yet, i have 2 of the exact same item failures in less than 100,000 miles. the safety issue here is that when the sun visor breaks, it hangs down perfectly verticle blocking the drivers view of the road. i pretty much had to drive to work holding the visor with my left hand. when i arrived at work i grabbed a screw driver and removed the visor until it was replaced.
02/06/201270000
 The clutch pedal on my 2008 wrx makes a loud creaking noise every time it's depressed. when i investigated the noise, i noticed that the entire clutch pedal bracket assembly (attached to the forward firewall) shifts approx 1/4 inch every time the clutch pedal is depressed. i found that the three spot welds securing the clutch pedal bracket to the forward firewall were broken. from the outside of the firewall, just under the windshield wipers, i saw the spot welds pulling away from the firewall every time the clutch pedal was depressed. this allows the entire clutch pedal bracket assembly to move, causing the creaking noise. if the bracket completely separates from the firewall, the clutch may become completely inoperative - especially dangerous while driving...i also have a vide file if needed.
07/01/201147800
 This car is a lemon. i previosly owned 2 subarus (both used), that i had virtually zero problems with, then bought this new from apple subaru in york, pa. it has experienced problems before it even hit 50,000 miles. the tranny they replaced under warranty; but it took them 3 weeks to do so, and only completed job when they needed the loaner car back within 24 hours. less than 6,000 miles later, on christmas eve, the clutch throw out bearing failed, i had to pay for towing to and from the dealership. they called on12/26, and informed me that it would not be covered under warranty ( even though they easily could have rushed the tranny job and caused this), that it was a wear point. when i heard $1700, asked to speak with the service mgr., who inferred that i was ignorant, and hung up on me! i have never replaced a clutch in nearly 40 years of driving manual transmission autos. motor now taps at 69,000 mi.; needs replacement because one of the connecting rods is bent, and i am beginning to lose oil. because of this, i am going to take a 50-75% reduction on the sale/trade value of this haunted vehicle. i am the third family member that subaru has screwed, sure hope they treat their other loyal , decades-long customers better than they have treated us.
07/19/201246000
 A loud squeak is occurring when i press and release my clutch. i had my clutch replaced about 10k miles ago due to a seized throwout bearing. i brought it to the dealer, they lubed it all up but squeak is still there. the tech said the noise is actually coming from the bracket that is mounted to the firewall under the dash. after a few hours of research, i have found numerous posts about this issue and it lies with the welds holding the bracket being faulty and breaking. this causes the firewall to flex and your whole pedal assembly, clutch and brake, to move around while in operation.
09/21/201160000
 The pedal assembly of my vehicle has disconnected from my firewall due to faulty welds. my clutch and brake pedals now have an unsafe amount of play and is causing issues with braking and disengaging my clutch. subaru of america refused to repair the problem with my car.
05/28/200855001
 Paint on car easily dulled by normal washing. lots of swirl marks and streaks. *tr