Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/08/2013 | 76505 | 1 | |
| I own an 08 subaru legacy 2.5i sedan with approximately 77000 miles on it. at approx. 76000 miles, the airbag warning light came on in the main dash cluster. referring to the owner's manual, all it said was that this light indicates a problem with the airbag system and that the system may not allow the airbags to deploy at all during a collision, or may deploy with even a light collision. it recommended to take the vehicle to the dealer immediately. i took the car to the subaru dealer i have always had service done, and they told me the lamp assembly - map had an electrical short in it and needed replaced. an electrical short? that sounds very serious. with parts and labor, the cost came in at $389.30, which seemed quite excessive. as critical as airbag systems are, it would be reasonable to think that this type of problem should warrant a safety recall, especially given the warning in the owner's manual that the system may not function at all if not taken care of. also, the service agent i spoke with at the dealer said there have been a handful of this type of problem, and treated the situation as routine....like an oil change or filter replacement. i also own a 07 toyota rav 4, which has had several recalls issued for seemingly much less critical issues. all of them were taken care of by toyota. i wrote a similar letter to subaru america, explaining that, given this issue, i would have to think twice about purchasing another subaru vehicle in the future. thank you *tr | |||
| 01/08/2013 | 76505 | ||
| I own an 08 subaru legacy 2.5i sedan with approximately 77000 miles on it. at approx. 76000 miles, the airbag warning light came on in the main dash cluster. referring to the owner's manual, all it said was that this light indicates a problem with the airbag system and that the system may not allow the airbags to deploy at all during a collision, or may deploy with even a light collision. it recommended to take the vehicle to the dealer immediately. i took the car to the subaru dealer i have always had service done, and they told me the lamp assembly - map had an electrical short in it and needed replaced. an electrical short? that sounds very serious. with parts and labor, the cost came in at $389.30, which seemed quite excessive. as critical as airbag systems are, it would be reasonable to think that this type of problem should warrant a safety recall, especially given the warning in the owner's manual that the system may not function at all if not taken care of. also, the service agent i spoke with at the dealer said there have been a handful of this type of problem, and treated the situation as routine....like an oil change or filter replacement. i also own a 07 toyota rav 4, which has had several recalls issued for seemingly much less critical issues. all of them were taken care of by toyota. i wrote a similar letter to subaru america, explaining that, given this issue, i would have to think twice about purchasing another subaru vehicle in the future. thank you | |||
| 11/15/2011 | 83000 | ||
| Tl- the contact owns a 2008 subaru legacy. the contact stated that the air bag warning light was illuminated on the instrument panel. the warning light would mostly illuminate when the weather was colder. the vehicle was taken to the dealer for diagnostic testing. the technician advised that the occupancy air bag module would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 83,000. kmj | |||
| 11/15/2011 | 83000 | ||
| Tl- the contact owns a 2008 subaru legacy. while parked the contact noticed the air bag warning light illuminated on the instrument panel. the contact stated the warning light illuminates usually when the weather was cold. the vehicle was taken to the dealer for diagnostic testing. the technician stated the occupancy air bag module would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 83,000. da | |||