Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
11/14/2009180001
 2008 subaru legacy gt with moisture/condensation buildup in headlight. automobile was taken to dealership for 15k servicing and was told that condensation buildup is normal during transitional seasons (spring/fall). however i presume that the moisture is causing temporary disruption of the electrical system as the lights function intermittently. often when the car is started and the lights are turned on, only one of the lights will come on. after turning the lights on and off several times they will both work. i am afraid that i will be in a position where both lights stay off and will not come on forcing me to drive without headlights. *tr
12/27/200710112/27/2007
 Since purchasing this vehicle (the day the car was delivered to me) both headlight enclosures contain visible signs of moisture that never goes away. dealership promised to replace both headlight enclosures when i noticed this problem the day i took delivery of the vehicle. dealership handed me a tsb that describes a similar condition with my car that disappears after 20 minutes of driving with the lights on. my problem never goes away after any amount of driving. escalated to subaru of america. they refuse to address the problem stating this is a normal condition so, there has been no action taken to repair this problem to date by the dealership or the manufacturer. *tr
EXTERIOR LIGHTING - HEADLIGHTS
12/27/200710112/27/2007
 Since purchasing this vehicle (the day the car was delivered to me) both headlight enclosures contain visible signs of moisture that never goes away. dealership promised to replace both headlight enclosures when i noticed this problem the day i took delivery of the vehicle. dealership handed me a tsb that describes a similar condition with my car that disappears after 20 minutes of driving with the lights on. my problem never goes away after any amount of driving. escalated to subaru of america. they refuse to address the problem stating this is a normal condition so, there has been no action taken to repair this problem to date by the dealership or the manufacturer. *tr
09/30/2007109/20/2007
 We just purchased a new 2008 subaru outback. when we brought it home and took it for a ride we discovered that at night when going down hill you can't see more than 20 feet ahead of the car we immediately stopped for fear of hitting something in the road and not being able to see if the road stayed straight or turned. i first contacted the dealer who said the lights meet state specifications however they don't check the lights going down hill. i then contacted subaru who put me back in touch with the dealer who stated that the problem was a design issue and not a defective part. this car has the new projector lights and even on level road you can see a very definitive line of demarcation when driving at night. we are very concerned that when driving this car at night with these new headlights that we cannot adequately see the road when driving down hills. *jb