Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
07/04/20091760001
 Driving along i-495 southbound in massachusetts just before exit for i-90. speed was 65 mph. hood latch failed causing the hood to come up without warning. the windshield was smashed, the roof was dented, and the hood was bent with the hinges partially deformed and cracked. the hood hadn't been opened or touched in several weeks/>2000 miles. passenger and i were luckily unharmed, i was able to close the hood again, and drove home at 50 on the highway, 25 on regular roads. windshield was replaced the following week, hood still damaged. hood secured with bungee cord as i no longer trust the latch. looking into installing hood pins when i find a replacement hood, simply for safety/liability reasons. the only reason this wasn't a much more serious accident was that i was already in the right hand lane, and was able to pull into the breakdown lane instantly. had to do this blindly, as i could not see around the hood. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
08/05/20031
 Consumer states that latches, locks and hinges are rusted. dealer stated nothing we could do. vehicle's warranty expired. *ak
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
09/29/200482500106/15/1997
 The hood flew open while driving 65 mph, the hood cracked the front windshield, dented the hood and bent the hinges. the consumer believed the problem was due to a faulty hood latch. the dealer and manufacturer were both notified. *jb
04/11/2003110/14/2000
 While driving down route. 495 at 65 mph during the 6:30-6:45 a.m. rush hour, (primarily large trucks barreling down the highway), the hood of my car popped open, shattering my windshield, denting and causing the hood to have to be replaced, denting the roof, and causing the rear view mirror to fall off. with the grace of god, i was able to safely maneuver the vehicle off the highway. the minor injuries i sustained were to my upper back and left side of my neck. these injuries are not disabling, but painful and annoying. i did not seek medical assistance the day of the accident because i was more shaken up and in shock that this happened. *jb
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
 When driving rear tailgate come unlatched. tailgate did not stay fully latched. also, note tailgate has not come fully opened. consumer has yet to contact dealer. please provide any further details.*ak