Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||||
| 010101 | 01/01/2001 | 616334 | Subject regarding inspection procedure for possible replacement of three fuel hoses. *tt | 02/22/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 03/01/2011 | |||
| Car smells like fuel when idling on a cold day. rubber fuel lines and fuel filter were loose and after tightening them fuel smell temporarily stopped. smell has returned and after calling subaru dealership they acknowledged the issue was related to rubber fuel lines that needed replacing. this is a common problem with subaru's and needs to be addressed by subaru. dealership is asking over $300 to replace four rubber fuel lines located under the manifold. | |||
| 10/13/2011 | |||
| I purchased a 2001 subaru outback when the temperature outside is below freezing around 28 degrees or lower, there is a strong odor of gasoline inside the passenger area. i made an appointment with a subaru dealer for january 5th, however i researched online and found this problem is common with no clear fix. i don'twant to take it to the dealer if this problem isn't going to be fixed. what remedy has subaru offered for this problem? | |||
| 02/02/2011 | 82800 | ||
| 2001 subaru legacy outback. fuel vapor smell in cabin when temperatures fall below freezing. this has been a persistent problem for the three winters we have owned the car. this fall i found several comments online which prompted me to tighten the hose clamps on fuel lines running to/from the engine compartment fuel filter. this seemed to help until the last 2-3 days when we experienced prolonged temperatures of 0 to -15f. now the smell is back and the local subaru dealer suggests the problem often involves fuel hoses beneath the intake manifold, which they estimate $370 to repair. based on numerous complaints and comments i have found online, some dating back to 2003, i am shocked that subaru has been aware of this problem for so long and failed to issue a recall. gasoline vapor is a significant health hazard. not only is it a carcinogen and known to cause brain damage, but short term exposure at the very least may contribute to dizzyness and impaired driving ability, leading to possible injury or death... not to mention the risk of fire, also with potentially dire consequences. this is our family's primary vehicle and i cannot in good conscience allow my wife and child to travel under such hazardous conditions. i wish subaru shared my opinion. we will not use the vehicle until repairs can be performed, albeit at my own cost rather than the manufacturer. | |||
| 12/01/2010 | 83200 | ||
| I have a 2001 subaru outback station wagon. on very cold days, there is a strong smell of fuel that pervades the passenger cabin. we had to drive with windows open even when 20-degrees outside or expose my 3yo son to the gagging fumes. this problem is a known issue (there are literally 1000's of posts on subaru owners web boards) but my local mechanic was initially not able to find the problem. subaru of america has not issued a technical service bulletin to make owners aware of this common failure in subaru fuel lines. once we found explanatory material on the web, we had the local mechanic replace the fuel lines for about $300. given how common the problem is and how potentially dangerous a fuel line leak in the engine compartment could be, the nhtsa should force subaru to address this problem. in addition to the immediate danger, their lack of action also is leading to owners exposing themselves to fuel fumes in the passenger cabin as the problem is intermittent and thus hard for mechanics to diagnose and repair. | |||
| 02/02/2011 | 82800 | ||
| 2001 subaru legacy outback. fuel vapor smell in cabin when temperatures fall below freezing. this has been a persistent problem for the three winters we have owned the car. this fall i found several comments online which prompted me to tighten the hose clamps on fuel lines running to/from the engine compartment fuel filter. this seemed to help until the last 2-3 days when we experienced prolonged temperatures of 0 to -15f. now the smell is back and the local subaru dealer suggests the problem often involves fuel hoses beneath the intake manifold, which they estimate $370 to repair. based on numerous complaints and comments i have found online, some dating back to 2003, i am shocked that subaru has been aware of this problem for so long and failed to issue a recall. gasoline vapor is a significant health hazard. not only is it a carcinogen and known to cause brain damage, but short term exposure at the very least may contribute to dizzyness and impaired driving ability, leading to possible injury or death... not to mention the risk of fire, also with potentially dire consequences. this is our family's primary vehicle and i cannot in good conscience allow my wife and child to travel under such hazardous conditions. i wish subaru shared my opinion. we will not use the vehicle until repairs can be performed, albeit at my own cost rather than the manufacturer. | |||
| 12/01/2010 | 83200 | ||
| I have a 2001 subaru outback station wagon. on very cold days, there is a strong smell of fuel that pervades the passenger cabin. we had to drive with windows open even when 20-degrees outside or expose my 3yo son to the gagging fumes. this problem is a known issue (there are literally 1000's of posts on subaru owners web boards) but my local mechanic was initially not able to find the problem. subaru of america has not issued a technical service bulletin to make owners aware of this common failure in subaru fuel lines. once we found explanatory material on the web, we had the local mechanic replace the fuel lines for about $300. given how common the problem is and how potentially dangerous a fuel line leak in the engine compartment could be, the nhtsa should force subaru to address this problem. in addition to the immediate danger, their lack of action also is leading to owners exposing themselves to fuel fumes in the passenger cabin as the problem is intermittent and thus hard for mechanics to diagnose and repair. | |||
| 01/01/2009 | 170000 | ||
| Underhood fuel hoses are allowing leakage at low temperatures. | |||
| 12/01/2010 | 83200 | ||
| I have a 2001 subaru outback station wagon. on very cold days, there is a strong smell of fuel that pervades the passenger cabin. we had to drive with windows open even when 20-degrees outside or expose my 3yo son to the gagging fumes. this problem is a known issue (there are literally 1000's of posts on subaru owners web boards) but my local mechanic was initially not able to find the problem. subaru of america has not issued a technical service bulletin to make owners aware of this common failure in subaru fuel lines. once we found explanatory material on the web, we had the local mechanic replace the fuel lines for about $300. given how common the problem is and how potentially dangerous a fuel line leak in the engine compartment could be, the nhtsa should force subaru to address this problem. in addition to the immediate danger, their lack of action also is leading to owners exposing themselves to fuel fumes in the passenger cabin as the problem is intermittent and thus hard for mechanics to diagnose and repair. | |||
| 01/01/2009 | 170000 | ||
| Underhood fuel hoses are allowing leakage at low temperatures. | |||
| 12/15/2010 | 100000 | ||
| 2001 subaru outback, 4 cyl. strong gas smell when outside air/heater is on and tempature is around freezing or below. it has happened last 3 yrs and fumes can be avoided by changing to recirculating air. dealer and other mechanic could not find problem. | |||
| 12/10/2010 | 60000 | ||
| I own a 2001 subaru outback, that when the weather gets cold, somewhere at and below 30 degrees, i get a gas odor in and outside the car. i have researched this on the internet and found that this is an *extremely* common problem with the car's gas lines and that subaru is only acknowledging the issue on 2002 and newer models. have you researched this issue before and can you tell me why no recall on 2001s was ever done? thank you. | |||
| 12/28/2009 | 113000 | ||
| Tl-the contact owns a 2001 subaru outback. while driving approximately 50 mph he smelt a odor inside the vehicle. he open the windows and continued to drive home he stated all the passengers had a headache. he stated he only smells the odor while driving. the vehicle was taken to an authorized dealer and the mechanic repaired a leaking fuse hose. he stated the failure happen in december 2009. the vehicle was repaired. the contact stated the failure occured again in november 2010. he stated the vehicle was not driveable because of the fumes. the vehicle had not been taken to a dealer nor had the manufacture been contacted. the failure mileage was 113,000 and the current mileage was 120,000. vwb | |||
| 12/01/2006 | 55000 | 1 | |
| Car is a subaru outback 2001. complaint is strong fuel smell and vapors in the car cabin when outside air temperature falls below 30 degrees or so. smell permeates our clothing to the extent that when we leave the car and encounter people, they comment that we smell like gasoline. fuel lines have been checked as have clamps and hoses. no resolution. we must drive breathing strong fumes. opening windows dissipates fumes somewhat, but not completely. problem is worse with heater running, so we turn it off. additional concern is that when driving without heat, the front windshield defroster is not operational, resulting in the windshield being iced over and/or covered with condensation. this causes visual impairment and is a driving hazard. *tr | |||
| 12/28/2009 | 130000 | 1 | |
| I own a 2001 subaru outback that when the weather gets cold, somewhere at and below 30 degrees, i get a gas smell in and outside the car. i have researched this on the internet and find this is a common problem with the car's gas lines and that subaru is only acknowledging the issue on 2002 and newer models. have you researched this issue before and can you tell me why no recall on 2001s was ever done? thank you. *tr | |||
| 12/01/2004 | 1 | ||
| We strongly agree with the complaint filed 12/9/09 listed below. we also have a 2001 subaru outback and have had the subaru dealership check out this problem several times. we have had fuel hoses replaced and clamps tightened and replaced many times and the problem remains. obviously the problem is elsewhere in the fuel system. while every winter for at least the last 5-6 winter seasons our family smells and breathes in gasoline fumes and have to open windows to air out the cabin from the strong gasoline smell. we also refrain from using the heating system at times because the smell is much more noticeable when we run the heater. we have also found countless complaints online regarding this subaru issue. does a fire, damage, crash, injury or death have to occur before subaru or the nhtsa will address this problem? component: fuel system, gasoline details: in cold weather, my 2001 subaru outback has an extremely strong smell of gasoline. a quick search will reveal hundreds of complaints on the same issue. there has been a technical service bulletin issued by subaru on this issue--nhtsa item # 616334, service bulletin # 010101. the tsb recommends an inspection procedure for possible replacement of 3 fuel hoses. however, the subaru dealer indicates the issue calls for a replacement of the entire fuel rail--costing more than $400. i cannot believe that neither the nhtsa nor subaru have not categorized a systemic problem with leaking gasoline as a safety issue. *tr occurrences: 1 injuries: 0 fail date: 12/07/2005 deaths: 0 date added to datbase: 12/9/2009 | |||
| 12/07/2005 | 70000 | 1 | |
| In cold weather, my 2001 subaru outback has an extremely strong smell of gasoline. a quick search will reveal hundreds of complaints on the same issue. there has been a technical service bulletin issued by subaru on this issue--nhtsa item # 616334, service bulletin # 010101. the tsb recommends an inspection procedure for possible replacement of 3 fuel hoses. however, the subaru dealer indicates the issue calls for a replacement of the entire fuel rail--costing more than $400. i cannot believe that neither the nhtsa nor subaru have not categorized a systemic problem with leaking gasoline as a safety issue. *tr | |||
| 01/01/2009 | 12000 | 1 | |
| In cold weather very strong fuel odor in passenger compartment. smell is strong enough to make passengers feel ill. this happens all the time when outside temp goes below freezing. *tr | |||
| 12/08/2008 | 76000 | 1 | |
| There is frequently a strong smell of fuel within the vehicle compartment when the car is running, either standing still or otherwise being driven. there was a third party service bulletin issued (wxz-83-fuel hose explaining the problem which is that certain affected vehicles may have been produced with up to 3 improperly manufactured fuel hoses in the engine compartment. over time and in cold weather the hoses could leak creating the potential for a fire in the engine compartment. i found out what the problem was on the internet. subaru says there was a recall for this but that my vehicle was not one of the vehicles under the recall and that i would have to pay for any repairs - they said it could be the fuel rail assembly that is the problem. this does not seem fair or right. if its a defect (with serious safety implications) and my car was affected by the problem described (and who knows how many others), then the manufacturer should fix all cars with the problem at their expense. *tr | |||
| 01/17/2008 | 3 | ||
| In cold weather our car began emitting a very strong fuel smell in the passenger compartment. our subaru dealer denies there is anything wrong that would warrant a safety recall or bulletin. they will not accept it is a design defect when clearly the fuel lines begin to leak in cold (sub-freezing) temperatures. as gasoline is a serious carcinogen and exposure to its fumes causes brain damage, this should be regarded as an extremely serious health issue. *tr | |||
| 01/11/2007 | 74999 | 1 | 10/13/2000 |
| 1) upon colder weather starting and during the first 30-40 minutes of operation our 2001 subaru outback gets fuel vapors in the passenger compartment. 2) fuel smells cause use to roll windows down to keep breathable air available. fuel vapor is a carcinogen, of course. occupants complained of nausea and headaches. 3) took car to paul bros. subaru and they told us this was a common complaint but nothing to worry about. 4) subsequently, learned of hundreds of like complaints and a subaru service bulletin regarding leaky hoses due to loose fuel clamps and pooling fuel on crevices on the engine block. considered not a engine/drivetrain issue in warranty and cost to replace hoses has been charged to owners at more than $600. persons injured is hard to determine due to chronic exposure of fumes is an unclear connection to a singular injury. this situation should be addressed by a recall and replacement of hoses at subaru's expense. the hoses performance in cold weather was known to subaru before i purchased the car (in canada this is a far larger issue btw). i should expect hoses to perform over the published operating temperature of the vehicle or in what ever region subarus are sold. *jb | |||
| 01/24/2005 | 70000 | 01/15/2001 | |
| Strong smell of fuel in passenger compartment during extremely cold weather. *nm | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 01/06/2004 | 50000 | ||
| Tl*the contact owns a 2001 subaru outback. while driving approximately 30 mph on normal road conditions, the contact smelled a strong odor of fuel coming from the vehicle. the odor was only noticed in 25 degree weather and below. the vehicle will be taken to an independent mechanic for inspection and repairs. the cause of the failure has not been determined. the contact was concerned of the safety risk involved. the vin was unknown. the failure mileage was 50,000 and current mileage was 151,000. | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 05/29/2008 | 53378 | 1 | 02/07/2001 |
| Tl*the contact owns a 2001 subaru outback. the contact noticed that the engine warning light would consistently illuminate on the instrument control panel. he took the vehicle to the dealer and a technician erased the fuel temperature code. two weeks after the diagnostic, the contact noticed that the engine warning light had resurfaced on the instrument control panel. he took the vehicle back to the dealer and a technician replaced the knock sensor at the cost of $317. several days after the repair, the engine warning light illuminated again. he took the vehicle to the dealer again and the technician stated that the fuel temperature sensor needed to be replaced at the cost of $520. the vehicle is currently being repaired. the manufacturer would not assist. the failure mileage was 53,378 and current mileage was 53,923. updated 10/16/08. *lj updated the dealer replaced repaired a loose connection at the fuel pump sensor. *jb | |||
| 01/07/2004 | 75242 | 3 | 10/31/2000 |
| I have gone through one head gasket on jan 2003. the head gasket went out in dec of 2003 and the whole engine had to be replaced. in january of 2004 i had the overhead camgaskets go out on the car as well as the the oxygen sensor. i have had more issues but it would be a small book. subaru has been relativly unresponsive even after many phone calls and letters to my concerns. every part was replaced however there seems to be a poroblem with my new engine since there is now an investigation within subaru. they refuse to pay the dealership for the new engine replacement which raises the question of was this a new engine or what is wrong with the new engine. *ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 09/28/2006 | 85000 | 1 | 07/10/2001 |
| 2001 subaru outback leaks fuel in cold weather. read on the web about hundreds of owners with this complaint. live in massachusetts and when the weather gets below about 25 degrees fuel smell fills the passenger cabin. appears to come from under the engine manifold. hope to not pass out from fuel vapors. haven't had a fire yet. 2nd issue is head gasket leak which was a $1500 repair. also appears to be a common issue with subaru. *tr | |||
| 01/18/2006 | 91000 | 1 | |
| The flexible fuel hose connecting the #1 cylinder fuel line leaks. this is located approximately four inches from the #1 cylinder fuel injector. the hose clamp screws/nuts are not self-locking and have loosened over time causing fuel to leak onto the hot exhaust manifold which led to a fire inside the engine compartment. *nm | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||
| 01/14/2008 | 51000 | 1 | 09/28/2001 |
| My 2001 subaru outback 4 cylinder engine developed a fuel leak approximately 1 month ago. the vehicle has approx. 51,000 miles on it. when i contacted the dealer, they indicated the fuel injector hoses leaking at the clamps was not unusual during cold weather on this type of vehicle. estimated cost to diagnose the leaks & repair was approx $150- but they would let me know the exact cost once they have examined the vehicle. *tr | |||
| FUEL SYSTEM, OTHER | |||
| 10/26/2009 | 78000 | 1 | |
| I was traveling a mcdonald's drive-in with vehicles close to bumper to bumper with my foot securely on the brake. my 2001 subaru outback suddenly accelerated wildly and, before i could shift into neutral and press harder on the brakes, careened into the car directly ahead. my auto actually pushed the auto ahead some 5-6 ft. before i could get it under control.i reported the accident to the police and insurance co.it cost me a $500 deductibleto have my vehicle repaired. i brought my auto to a subaru dealer for review. they claim to have found nothing awry. i have experienced similar instances of unintended acceleration on 4-5 occasions. driving this auto is now quite frightening. *tr | |||
| 05/20/2005 | 41000 | 1 | 09/15/2000 |
| My wife had an accident in our 2001 subaru outback that was caused by the car accelerating at slow speed with foot off the gas pedal while pulling into a parking space. this is identical to odi id number : 742080. the car ran into a building, causing damage to the building and the car and injuring my wife. | |||