Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||||
| 063103 | 12/08/2004 | 063103R | 10002989 | Replacement of the electronic control unit (ecu) for anti-lock brake system (abs) repair. *tt update. *tt | 10/03/2003 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - DISC - CALIPER | |||
| 11/30/2001 | 500 | 11/20/2001 | |
| Shortly after i purchases a new 201 subaru outback (first 500 miles the brake rotors were warped. i was told by the dealere that the car had been sertting a long tiome and the rotors were rusted but it would clear up. it didn't and they turned the rotors and then replaced them stating that it was my driving that cuased the problem. i am still driving the car and the front brakes are defective and have been ever since it was new. somw of my friends have had the same problem. i feel that the brakes are unsafe and are not as effective as they should be when stopping at freeway speeds. the brakes are noe out of warranty however, i feel that the manufacturer should correct the brake problem. | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 06/25/2004 | 47000 | 5 | 11/13/2000 |
| I have a 2001 subaru outback vdc. since purchase i have had repeated problems with warping of the front brake rotors. the rotors have been turned twice, then replaced by subaru in april 2003. the rotors have now warped again and are no longer under warrantly. this condition leads to uncontrollable wheel and front end shaking when braking at high speeds. there have been numerous other complaints for this vehicle.*ak | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 01/05/2010 | 112000 | 1 | |
| Vehicle does not brake properly when cold in sub-freezing weather conditions. vehicle consistently has greatly increased stopping distances when it is very cold out and the condition resolves once the vehicle has warmed up. *tr | |||
| 01/17/2009 | 80000 | 1 | |
| When the weather is very cold out (it was -15 to -20 celsius when this happened) there is no vacuum assist for the brakes. this is a common problem (check at www.subaruoutback.org). the vehicle is a 2001 subaru outback and the problem seems to be a check valve in the vacuum line running to the brake booster. in cold weather, the check valve freezes and there is no vacuum to the brake booster. this makes the brake pedal extremely hard to push as the is no power assist when there is no vacuum to the booster. *tr | |||
| 03/31/2006 | 5 | ||
| We had excessive brake problems and after repeated attempts to the dealer, my husband found there is a pin that the calipers slide on and it was locked up. he took it apart, lubed with never seize and problem solved. unfortunately, after much $$$$ paid to dealers without any help. *nm | |||
| 02/02/2007 | 61000 | 1 | 08/05/2001 |
| 2001 subaru outback. when the temp falls below 20, and the car has sat for several hours, brakes will momentarily not work. specifically, i apply the brakes to slow down, they will feel hard to push and will slow the car, i let up and push again, they feel even harder, and will not slow the car. usually the fourth time i pump them they return to normal operation. this has happened in the past, i took the car to the shop, who said there was nothing wrong. pads were fine, no water in the fluid. fluid was changed and problem has recurred since then. *nm | |||
| 03/20/2003 | 20350 | 1 | 06/10/2001 |
| I had to replace the brakes in my 2001 subaru outback after 20,000 miles. i lived the last two years in alaska and was told by the dealer service department in seattle the salt from the roads created early corrosion on the brake pads and disc. the outback is designed for more rugged driving and for geographic locations with harsher winters. something about the design of the brakes causes the salt and dirt from winter roads to channel up through the brake system and cause excessive wear and tear. i just paid for a complete brake replacement as the front pads were no longer engaging correctly and the brakes are very worn due to the salt.*jb | |||
| 12/12/2002 | |||
| While driving the vehicle at any speed and applied the brakes, the vehicle can experience extended stopping distance, vehicle suffered sudden acceleration. dealer has inspected the vehicle and could not duplicate or correct the problem. please provide further information. ts | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 03/08/2005 | 3 | 02/15/2000 | |
| I own a 2001 subaru outback. i bought it new and over the last 4 years it has required 3 complete brake jobs (rotors and pads), so currently the car has it's 4th set of brakes. i have never owned any car that has required that many brakes jobs in such a short period of time. i have had all my repairs done at subaru dealerships and have been told by the service technicians that the design and materials of the brakes cause the rotors to warp and wear out prematurely, requiring both the pads and rotors needing to be replaced each time, which is expensive. as the wear progresses, the steering wheel wobbles and the wobble gets worse very quickly over time. the first 2 brake jobs were covered under warranty. i had to pay for the last one. i have since learned that there are many other subaru owners like me experiencing the same premature brake wear. for just one example of other testimonials, visit the website ww.autobytel.com/content/research/forums/index.cfm/action/posts/fid/1959 and you can see that i am not alone in my complaint. i believe the brake design is a factory defect. i think subaru should redesign them and in the mean time be made to cover the cost of these repeated repairs. i have been in contact with subaru of america about this problem but their position is that it is a wear issue. i realize, like tires, certain items on cars do wear out over time and require replacement as part of the normal maintenance of a car. however, i do not agree that the problem with the brakes on my subaru is simply a wear issue and apparently, neither do their own maintenance technicians. *ak | |||
| 09/20/2002 | 12/10/2001 | ||
| Have been experiencing continued brake problems with my 2001 subaru outback ltd. this causes shuddering and pull to both left & right upon application of brakes. dealer has turned rotors etc. ( 1st @ 18000 miles) but problem still exists (current milage 28500) i have been hearing of other indiv. with the same problems in this model year...rumor : rotors are too thin /undersized? for car heat build up etc. i feel this to be a safety issue as well . car is hard to stop in a straight line...i am also concerned as to subaru backing up their warranty on this problem, as i've been hearing some horror stories . can you explore the safety/warranty issues on this problem? | |||
| 5 | 11/01/2000 | ||
| Car attempts to accelerate when applying brakes to come to a stop. engine roars and it is difficult to stop car. problem happens intermittently and usually when the car is going 5 miles per hour or less. brake pedal goes all the way down when attempting to stop car.*ak | |||
| While traveling at 20mph and when stopping at a light depressed brake pedal, noticed pedal traveling to floorboard, and lost brake power. please provide further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 12/31/2001 | 08/01/2001 | ||
| Brakes are uneven and undependable. car bucks from side to side in downhill braking application | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 12/16/2006 | 30000 | 4 | 02/28/2001 |
| Within 4 years, my subaru outback vcd needed 3 sets of brakes and 4 sets of rotors (not including the resurfacing to extend the rotors). everytime when i brought the car to the dealership, they attribute the problems to my driving pattern. but i owned three other cars before (all were less expensive), and never needed to replace brakes nor rotors. as posted in this website, there are 13 other complains, with virtually identical problems. i strongly recommend nhtsa engineers to analyze the 2001 subaru outback brakes and rotors. not only it is a public safety issue, it is also a company responsibility issue: subaru should be responsible for all repair cost, not to mention the inconvenience, our time, emotional stress caused to the vehicle owners. *nm | |||
| 10/28/2004 | 4000 | 5 | |
| Dt: unintended acceleration and braking, when depressing the gas pedal it takes right off, can take foot off the gas pedal and it still surges forward. it is hard to slow down the vehicle when hitting brakes. this problem got so bad that it wouldn't let consumer make a turn. had to keep going forward inside. railroads tracks were there and hit the mound. had to replace brake pads and rotors. it was 1000.00 miles when it was done last june.*ak | |||
| 12/18/2004 | 18500 | 2 | 02/18/2003 |
| The 2001 subaru outback seems to have an unusually high incidence of needing brake repairs. we are on our 2nd brake job in under 40,000 miles. the disc rotors have warped twice, resulting in strong vibration (not abs) when stopping. the brakes also squeal in reverse, annoying, and possibly a symptom of an underlying problem. the dealer has preformed a pad replacement ,even though there was adequate material remaining, and rotor turning 2 times. my on-line research, and the consumer reports documentation reports a significant percentage , over 14% have suffered similar problems. if this were occuring in a less critical component i wouldn't be as concerned.however this seems to be a very short lifespan for brakes in a non-high performance vehicle. additionally the pads aren't wearing, but the rotors are failing.*ak | |||
| 03/08/2005 | 3 | 02/15/2000 | |
| I own a 2001 subaru outback. i bought it new and over the last 4 years it has required 3 complete brake jobs (rotors and pads), so currently the car has it's 4th set of brakes. i have never owned any car that has required that many brakes jobs in such a short period of time. i have had all my repairs done at subaru dealerships and have been told by the service technicians that the design and materials of the brakes cause the rotors to warp and wear out prematurely, requiring both the pads and rotors needing to be replaced each time, which is expensive. as the wear progresses, the steering wheel wobbles and the wobble gets worse very quickly over time. the first 2 brake jobs were covered under warranty. i had to pay for the last one. i have since learned that there are many other subaru owners like me experiencing the same premature brake wear. for just one example of other testimonials, visit the website ww.autobytel.com/content/research/forums/index.cfm/action/posts/fid/1959 and you can see that i am not alone in my complaint. i believe the brake design is a factory defect. i think subaru should redesign them and in the mean time be made to cover the cost of these repeated repairs. i have been in contact with subaru of america about this problem but their position is that it is a wear issue. i realize, like tires, certain items on cars do wear out over time and require replacement as part of the normal maintenance of a car. however, i do not agree that the problem with the brakes on my subaru is simply a wear issue and apparently, neither do their own maintenance technicians. *ak | |||
| 01/21/2003 | 31111 | 1 | 11/24/2000 |
| During cold weather (today was 15 f), brakes do not work on first application from a cold start. brakes have been service twice (pads replaced, rotors turned) but dealer cannot replicate problem since the car has warmed up. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 12/16/2006 | 30000 | 4 | 02/28/2001 |
| Within 4 years, my subaru outback vcd needed 3 sets of brakes and 4 sets of rotors (not including the resurfacing to extend the rotors). everytime when i brought the car to the dealership, they attribute the problems to my driving pattern. but i owned three other cars before (all were less expensive), and never needed to replace brakes nor rotors. as posted in this website, there are 13 other complains, with virtually identical problems. i strongly recommend nhtsa engineers to analyze the 2001 subaru outback brakes and rotors. not only it is a public safety issue, it is also a company responsibility issue: subaru should be responsible for all repair cost, not to mention the inconvenience, our time, emotional stress caused to the vehicle owners. *nm | |||
| 11/15/2005 | 37666 | 2 | 08/01/2001 |
| Brakes require frequent servicing. front rotors and pads worn after 37,000 miles, needing full replacement. rear rotors turned and rear pads replaced at 30,000 mile service check. service mechanic indicated problem in the design of the rotors for weight and wheel size of vehicle. *nm | |||
| 10/28/2004 | 4000 | 5 | |
| Dt: unintended acceleration and braking, when depressing the gas pedal it takes right off, can take foot off the gas pedal and it still surges forward. it is hard to slow down the vehicle when hitting brakes. this problem got so bad that it wouldn't let consumer make a turn. had to keep going forward inside. railroads tracks were there and hit the mound. had to replace brake pads and rotors. it was 1000.00 miles when it was done last june.*ak | |||
| 12/18/2004 | 18500 | 2 | 02/18/2003 |
| The 2001 subaru outback seems to have an unusually high incidence of needing brake repairs. we are on our 2nd brake job in under 40,000 miles. the disc rotors have warped twice, resulting in strong vibration (not abs) when stopping. the brakes also squeal in reverse, annoying, and possibly a symptom of an underlying problem. the dealer has preformed a pad replacement ,even though there was adequate material remaining, and rotor turning 2 times. my on-line research, and the consumer reports documentation reports a significant percentage , over 14% have suffered similar problems. if this were occuring in a less critical component i wouldn't be as concerned.however this seems to be a very short lifespan for brakes in a non-high performance vehicle. additionally the pads aren't wearing, but the rotors are failing.*ak | |||
| 03/08/2005 | 3 | 02/15/2000 | |
| I own a 2001 subaru outback. i bought it new and over the last 4 years it has required 3 complete brake jobs (rotors and pads), so currently the car has it's 4th set of brakes. i have never owned any car that has required that many brakes jobs in such a short period of time. i have had all my repairs done at subaru dealerships and have been told by the service technicians that the design and materials of the brakes cause the rotors to warp and wear out prematurely, requiring both the pads and rotors needing to be replaced each time, which is expensive. as the wear progresses, the steering wheel wobbles and the wobble gets worse very quickly over time. the first 2 brake jobs were covered under warranty. i had to pay for the last one. i have since learned that there are many other subaru owners like me experiencing the same premature brake wear. for just one example of other testimonials, visit the website ww.autobytel.com/content/research/forums/index.cfm/action/posts/fid/1959 and you can see that i am not alone in my complaint. i believe the brake design is a factory defect. i think subaru should redesign them and in the mean time be made to cover the cost of these repeated repairs. i have been in contact with subaru of america about this problem but their position is that it is a wear issue. i realize, like tires, certain items on cars do wear out over time and require replacement as part of the normal maintenance of a car. however, i do not agree that the problem with the brakes on my subaru is simply a wear issue and apparently, neither do their own maintenance technicians. *ak | |||
| 12/01/2001 | 20000 | 4 | 05/30/2001 |
| Front brake rotors have been replaced 4 times in 60,000 mi. rotors warp and cause front end shaking when brakes applied. *ak | |||
| 06/25/2004 | 47000 | 5 | 11/13/2000 |
| I have a 2001 subaru outback vdc. since purchase i have had repeated problems with warping of the front brake rotors. the rotors have been turned twice, then replaced by subaru in april 2003. the rotors have now warped again and are no longer under warrantly. this condition leads to uncontrollable wheel and front end shaking when braking at high speeds. there have been numerous other complaints for this vehicle.*ak | |||
| 03/07/2004 | 36000 | 2 | 06/07/2001 |
| Front brake pads wore out at less than 36,000. dealer replaced the pads under the warranty. come to find out the rotors are warped too. we did not realize it until a little over 36,000 miles. dealer will not fix rotors under warranty because we brought for service after warranty expired. a little research has identified that we are not the only people with this problem on this car. we are not at all hard on the brakes either. only logical explanation for this failure is a.) car was manufactured with a defective part(s) or b.) subaru has not designed / installed sufficient rotors etc. for this vcehicle. i'm guessing that option b is the problem here!*ak | |||
| 08/17/2003 | 4 | 01/31/2001 | |
| My brakes do not work properly when cold, abs doesn't seem to engage; my rotors have warped on 4 different occassions and have been turned 3 times and replaced once. my vehicle is only 2 years old and has 37,000 miles. i have found several other people with the exact same vehicle and they have also experienced the same problems, especially the frequent warping of the rotors.*ak | |||
| 05/16/2002 | 13800 | 3 | 09/07/2001 |
| Subaru 2001 ll bean 3.0 outback. front disc brake pads wore out at 13800 miles - squeaker was touching, pads were gone, and rotor was scored. car was unsafe to drive so replaced pads and surfaced rotors at local shop on weekend. at about 20,000 miles had dealer inspect brakes - pads and rotor were worn again. rotors were warped. subaru refused to replace pads under warranty (we paid) but did replace rotors under warranty. at 31,600 rotors were experiencing shaking at brake initiation. took car in, rotors were warped due to heat and pads (front and back) were again worn out. dealer replaced front and back rotors and pads. said that our driving might be the problem - using the brakes too much and should shift down on hills. at 33000 miles front pads and rotors are again showing wear. after many calls and visits another dealer's serviceman intimated that really the rotors are too small for the new 3.0 liter engine weight. summary - brakes wear out every 10-12,000 miles and rotors are sensitive to any heavy or prolonged braking (for example - going down a long steep hill). dealers have been helpful and sympathetic but cannot fix the problem.*ak | |||
| 05/05/2001 | 22000 | ||
| There is a pulsation in the steering wheel when brakes are applied, due to brake/rotor failure. these part are continuously replaced. the dealership indicated that due to the size of the tire a thinner brake pad was used to compensate. | |||
| 03/15/2002 | 1 | ||
| The brake rotors wore and caused the vehicle to experience extended stopping distance when braking. *nlm | |||
| 01/21/2003 | 31111 | 1 | 11/24/2000 |
| During cold weather (today was 15 f), brakes do not work on first application from a cold start. brakes have been service twice (pads replaced, rotors turned) but dealer cannot replicate problem since the car has warmed up. | |||
| 05/15/2002 | 6 | 09/01/2000 | |
| I purchased my 2001 outback sedan in sept of 2000 and have had it into the dealer for repair 7 times now for front brake rotor warpage, they have turned the rotors till they couldnt be turned anymore, then subaru of america authorized a new set of rotors and they too have warped and cause severe side to side shaking of the steeering wheel in all braking.after speaking with all subaru of america reps they have said they will do no more to the car, and agreed that they are seeing it other identical outbacks and it is a problem but they refuse to accept responsibility that the rotors are not adequet for the stopping power of the car. they have told me that i need to not drive in the city with it, and when i do to release my foot from the pedal when at stop lights, traffic etc so as not to heat the rotors up. numerouse outbacks have been having the same problem and this is a major saftey issue since this car was designed pariticulary for the winter elements, snow driving etc. when you go to brake in any element the car shakes extremly bad and they have been in the car and seen what it does, but continue to blame the problem on the drivers.the brake rotors i am told are being manufactured smaller and thinner therefore do not disapate heat and then warp. this problem began at 4000 miles and it has been a major saftey issue as i do extreme mountain pass driving in all conditions. i am asking for help not only for myself but for the other owners of subarus with the same defect.they refuse to honor the warranty work and say that the rotors are not defective, even though they have replaced them under warranty once, and have turned them under warranty time and time again and now they will not do anything. there are reports of owners modifying the front ends to allow more air to cool the rotors. this i find unacceptable. is there any help out there if so please help us.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 05/01/2001 | 1 | 04/11/2001 | |
| While driving on highway, consumer experienced total brake failure, consumer was able to stop vehicle by depressing brake pedal all the way to the floor, slowly the vehicle came to a full stop, vehicle was taken into dealership and mechanic discovered there was a defective master cylinder. *jb | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 01/21/2003 | 31111 | 1 | 11/24/2000 |
| During cold weather (today was 15 f), brakes do not work on first application from a cold start. brakes have been service twice (pads replaced, rotors turned) but dealer cannot replicate problem since the car has warmed up. | |||