Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SUSPENSION - REAR
03V153000SUBARU OF AMERICA, INC.from 05/01/1999 to 04/30/2002V (Vehicle)17000007/14/2003MFRSUBARU OF AMERICA, INC.04/22/200304/24/2003
Defect SummaryThis recall applies to certain passenger vehicles originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, wisconsin, and the district of columbia. certain rear suspension subframe components were produced with poor paint quality which, after continued exposure to corrosive road salts for a period of several years, could result in rust-out of the component and possible breakage of the subframe.
Consequence SummaryIf such breakage occurs while the vehicle is being operated, control of the vehicle could be affected, increasing the risk of a crash.
Corrective SummaryDealers will clean and rust-proof the rear suspension subframe. owner notification began july 14, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact subaru at 1-800-782-2783.
NotesCustomers can also contact the national highway traffic safety administration

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
04/20/2012130000
 My vehicle was included in nhtsa campaign 03v153000, which resulted in manufacturer recall wwm96-rear. this recall was performed on my vehicle on 4/13/2004 at 36,339 miles with the intended purpose of halting premature rust-out of the rear sub-frame component. in the process of recently replacing exhaust components at approximately 130,000 miles it was noted that the rear sub-frame component is now perforated by rust even though similar components are not, which would seem to indicate that the original repair was not adequate. an exchange of emails and telephone calls with subaru of america has resulted in a decision by them to decline repair or replacement of the component at their expense due to the age of the vehicle. the only remedy offered was a $500 credit toward the purchase of a new subaru. since replacement is not an option for me at this time i have no choice but to continue operating the vehicle in its current condition. my safety concern is that in operating the vehicle to what i consider a reasonable point (200,000 miles), the consequence noted in campaign 03v153000 may occur. i have pictures of the sub-frame component and copies of the email exchange with subaru of america which i can send to you if you so desire.
04/20/2012130000
 My vehicle was included in nhtsa campaign 03v153000, which resulted in manufacturer recall wwm96-rear. this recall was performed on my vehicle on 4/13/2004 at 36,339 miles with the intended purpose of halting premature rust-out of the rear sub-frame component. in the process of recently replacing exhaust components at approximately 130,000 miles it was noted that the rear sub-frame component is now perforated by rust even though similar components are not, which would seem to indicate that the original repair was not adequate. an exchange of emails and telephone calls with subaru of america has resulted in a decision by them to decline repair or replacement of the component at their expense due to the age of the vehicle. the only remedy offered was a $500 credit toward the purchase of a new subaru. since replacement is not an option for me at this time i have no choice but to continue operating the vehicle in its current condition. my safety concern is that in operating the vehicle to what i consider a reasonable point (200,000 miles), the consequence noted in campaign 03v153000 may occur. i have pictures of the sub-frame component and copies of the email exchange with subaru of america which i can send to you if you so desire.
04/20/2012130000
 My vehicle was included in nhtsa campaign 03v153000, which resulted in manufacturer recall wwm96-rear. this recall was performed on my vehicle on 4/13/2004 at 36,339 miles with the intended purpose of halting premature rust-out of the rear sub-frame component. in the process of recently replacing exhaust components at approximately 130,000 miles it was noted that the rear sub-frame component is now perforated by rust even though similar components are not, which would seem to indicate that the original repair was not adequate. an exchange of emails and telephone calls with subaru of america has resulted in a decision by them to decline repair or replacement of the component at their expense due to the age of the vehicle. the only remedy offered was a $500 credit toward the purchase of a new subaru. since replacement is not an option for me at this time i have no choice but to continue operating the vehicle in its current condition. my safety concern is that in operating the vehicle to what i consider a reasonable point (200,000 miles), the consequence noted in campaign 03v153000 may occur. i have pictures of the sub-frame component and copies of the email exchange with subaru of america which i can send to you if you so desire.
04/20/2012130000
 My vehicle was included in nhtsa campaign 03v153000, which resulted in manufacturer recall wwm96-rear. this recall was performed on my vehicle on 4/13/2004 at 36,339 miles with the intended purpose of halting premature rust-out of the rear sub-frame component. in the process of recently replacing exhaust components at approximately 130,000 miles it was noted that the rear sub-frame component is now perforated by rust even though similar components are not, which would seem to indicate that the original repair was not adequate. an exchange of emails and telephone calls with subaru of america has resulted in a decision by them to decline repair or replacement of the component at their expense due to the age of the vehicle. the only remedy offered was a $500 credit toward the purchase of a new subaru. since replacement is not an option for me at this time i have no choice but to continue operating the vehicle in its current condition. my safety concern is that in operating the vehicle to what i consider a reasonable point (200,000 miles), the consequence noted in campaign 03v153000 may occur. i have pictures of the sub-frame component and copies of the email exchange with subaru of america which i can send to you if you so desire.
04/20/2012130000
 My vehicle was included in nhtsa campaign 03v153000, which resulted in manufacturer recall wwm96-rear. this recall was performed on my vehicle on 4/13/2004 at 36,339 miles with the intended purpose of halting premature rust-out of the rear sub-frame component. in the process of recently replacing exhaust components at approximately 130,000 miles it was noted that the rear sub-frame component is now perforated by rust even though similar components are not, which would seem to indicate that the original repair was not adequate. an exchange of emails and telephone calls with subaru of america has resulted in a decision by them to decline repair or replacement of the component at their expense due to the age of the vehicle. the only remedy offered was a $500 credit toward the purchase of a new subaru. since replacement is not an option for me at this time i have no choice but to continue operating the vehicle in its current condition. my safety concern is that in operating the vehicle to what i consider a reasonable point (200,000 miles), the consequence noted in campaign 03v153000 may occur. i have pictures of the sub-frame component and copies of the email exchange with subaru of america which i can send to you if you so desire.
03/10/2012195000
 Tl-the contact owns a 2001 subaru outback. the contact was having an oil change performed and was advised by the mechanic that there was excessive rust on the frame. the vehicle was previously repaired under nhtsa campaign i.d. number: 03v153000 (suspension:rear) in which an anti- rust coating was applied to the vehicle. the contact called the manufacturer regarding the repair that was performed under the recall and the recent rust failure. the manufacturer advised that they had performed the recall in 2003 and could not assist with the recent failure. the vehicle was not repaired. the failure mileage was 195,000. kmj
03/10/2012195000
 Tl-the contact owns a 2001 subaru outback. the contact was having an oil change performed and was advised by the mechanic that there was excessive rust on the frame. the vehicle was previously repaired under nhtsa campaign i.d. number: 03v153000 (suspension:rear) in which an anti- rust coating was applied to the vehicle. the contact called the manufacturer regarding the repair that was performed under the recall and the recent rust failure. the manufacturer advised that they had performed the recall in 2003 and could not assist with the recent failure. the vehicle was not repaired. the failure mileage was 195,000. kmj
03/10/2012195000
 Tl-the contact owns a 2001 subaru outback. the contact was having an oil change performed and was advised by the mechanic that there was excessive rust on the frame. the vehicle was previously repaired under nhtsa campaign i.d. number: 03v153000 (suspension:rear) in which an anti- rust coating was applied to the vehicle. the contact called the manufacturer regarding the repair that was performed under the recall and the recent rust failure. the manufacturer advised that they had performed the recall in 2003 and could not assist with the recent failure. the vehicle was not repaired. the failure mileage was 195,000. kmj
03/10/2012195000
 Tl-the contact owns a 2001 subaru outback. the contact was having an oil change performed and was advised by the mechanic that there was excessive rust on the frame. the vehicle was previously repaired under nhtsa campaign i.d. number: 03v153000 (suspension:rear) in which an anti- rust coating was applied to the vehicle. the contact called the manufacturer regarding the repair that was performed under the recall and the recent rust failure. the manufacturer advised that they had performed the recall in 2003 and could not assist with the recent failure. the vehicle was not repaired. the failure mileage was 195,000. kmj
03/10/2012195000
 Tl-the contact owns a 2001 subaru outback. after having the nhtsa recall campaign i.d. number 03v153000 (suspension:rear) previously, while having a oil change the mechanic notice excessive rust build up on the frame. the contact called a local dealer regarding the repair of the previous recall and the dealer stated the vehicle had already been remedied under the recall. the contact called the manufacturer regarding the recall and the manufacturer stated the vehicle was remedied under the recall in 2003 and they are not responsible for any repairs. the failure mileage was 195,000. jo
07/11/2011106000
 Tl-the contact owns a 2001 subaru outback. the contact stated the frame under his vehicle was rusted and corroded. the vehicle was taken to a mechanic shop who inspected the vehicle and found the failure. the vehicle was then taken to the dealer who stated there are no recalls or warranty and it would cost him to repair the vehicle. the manufacturer was contacted who offered no other assistance. the vehicle was not repaired. the failure mileage was 106,000. mw
07/11/2011106000
 Tl-the contact owns a 2001 subaru outback. the contact stated the frame under his vehicle was rusted and corroded. the vehicle was taken to a mechanic shop who inspected the vehicle and found the failure. the vehicle was then taken to the dealer who stated there are no recalls or warranty and it would cost him to repair the vehicle. the manufacturer was contacted who offered no other assistance. the vehicle was not repaired. the failure mileage was 106,000. mw
07/11/2011106000
 Tl-the contact owns a 2001 subaru outback. the contact stated the frame under his vehicle was rusted and corroded. the vehicle was taken to a mechanic shop who inspected the vehicle and found the failure. the vehicle was then taken to the dealer who stated there are no recalls or warranty and it would cost him to repair the vehicle. the manufacturer was contacted who offered no other assistance. the vehicle was not repaired. the failure mileage was 106,000. mw
07/11/2011106000
 Tl-the contact owns a 2001 subaru outback. the contact stated the frame under his vehicle was rusted and corroded. the vehicle was taken to a mechanic shop who inspected the vehicle and found the failure. the vehicle was then taken to the dealer who stated there are no recalls or warranty and it would cost him to repair the vehicle. the manufacturer was contacted who offered no other assistance. the vehicle was not repaired. the failure mileage was 106,000. mw
05/07/2011125000
 Tl- the contact owns a 2001 subaru outback. the contact stated while driving 35 mpg the sub frame of the vehicle cracked. the contact stated the dealer stated that nhtsa recall campaign id number: 03v153000 (suspension: rear) was performed in 2004, but did not give them a date. the recall required the manufacturer to spray an anti rust and wax on the sub frame and axles to prevent rust. the contact stated that the repaired has now failed because the sub frame and rear axle have both cracked. the vin was unknown. the failure mileage and current mileages were 125,000.rl
05/07/2011125000
 Tl- the contact owns a 2001 subaru outback. the contact stated while driving 35 mpg the sub frame of the vehicle cracked. the contact stated the dealer stated that nhtsa recall campaign id number: 03v153000 (suspension: rear) was performed in 2004, but did not give them a date. the recall required the manufacturer to spray an anti rust and wax on the sub frame and axles to prevent rust. the contact stated that the repaired has now failed because the sub frame and rear axle have both cracked. the vin was unknown. the failure mileage and current mileages were 125,000.rl
05/07/2011125000
 Tl- the contact owns a 2001 subaru outback. the contact stated while driving 35 mpg the sub frame of the vehicle cracked. the contact stated the dealer stated that nhtsa recall campaign id number: 03v153000 (suspension: rear) was performed in 2004, but did not give them a date. the recall required the manufacturer to spray an anti rust and wax on the sub frame and axles to prevent rust. the contact stated that the repaired has now failed because the sub frame and rear axle have both cracked. the vin was unknown. the failure mileage and current mileages were 125,000.rl
05/07/2011125000
 Tl- the contact owns a 2001 subaru outback. the contact stated while driving 35 mpg the sub frame of the vehicle cracked. the contact stated the dealer stated that nhtsa recall campaign id number: 03v153000 (suspension: rear) was performed in 2004, but did not give them a date. the recall required the manufacturer to spray an anti rust and wax on the sub frame and axles to prevent rust. the contact stated that the repaired has now failed because the sub frame and rear axle have both cracked. the vin was unknown. the failure mileage and current mileages were 125,000.rl
05/07/2011125000
 Tl- the contact owns a 2001 subaru outback. the contact stated while driving 35 mpg the sub frame of the vehicle cracked. the contact stated the dealer stated that nhtsa recall campaign id number: 03v153000 (suspension: rear) was performed in 2004, but did not give them a date. the recall required the manufacturer to spray an anti rust and wax on the sub frame and axles to prevent rust. the contact stated that the repaired has now failed because the sub frame and rear axle have both cracked. the vin was unknown. the failure mileage and current mileages were 125,000.rl
11/01/2000
 Steering wheel vibration at highway speed (50-70 mph) (tiresize: 225/60/r16)
03/25/2001
 While driving vehicle goes to the right. consumer has taken vehicle to dealer, but no notation has been made concerning the problem. one of the dealerships employee's test drove vehicle with consumer, and did not notice wheel turning. dealer has showen no concern to rectify the problem. please add the vin# and mileage to form.*ak
SUSPENSION - FRONT
 While turning steering wheel and without warning vehicle vibrated violently. dealer and manufacturer have been notified. they stated that they were aware of malfunction on steering column; however, have not found out what the cause was.*ak
08/01/2001
 There is vibration coming from front right side of vehicle. if vehicle hits a bump steering wheel almost jerked out of driver's hand. dealer has been contacted. *ak
02/10/200111/01/2000
 No summary listed for abov evehicle. *ak (tiresize: 225/60/16)( dot number: tire size: 225/60/16 )
SUSPENSION - REAR
1
 The consumer is unable to get an appointment since july 2003 to have the recall work performed. the recall is for rear suspension sub frame corrosion (3v153000) . *nlm
10/09/2003100000104/21/2003
 Recall 03v153000 concerning rear suspension sub frame assembly: vehicle was taken to the dealer for recall repairs. the consumer was told that the repairs could not be done because no spray booth was available. the dealer refused to help the consumer find a dealer with a spray booth.*ak *jb *nlm