Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VEHICLE SPEED CONTROL - CABLES
04V128000SUBARU OF AMERICA, INC.from 03/15/2000 to 02/19/2004V (Vehicle)12758004/12/2004MFRSUBARU OF AMERICA, INC.03/16/200403/22/2004
Defect SummaryOn certain passenger sedans, wagons, and sport utility vehicles, the cruise control cable could come out of its track on the cruise control lever and lodge on the control lever tab when the accelerator pedal is released. if this condition occurs, the throttle will not return to the idle position and will remain in an open position.
Consequence SummaryIf this occurs during vehicle operation, the driver could lose control of the vehicle, which could result in a crash.
Corrective SummaryDealers will install a cruise control cable retaining clip to the cruise control lever tab on the throttle shaft in order to prevent the cruise control cable from coming out of its track. owner notification began on april 12, 2004. owners should contact subaru at 1-800-782-2783.
NotesSubaru recall no. wwq-01.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VEHICLE SPEED CONTROL - CABLES
03100403/10/200410006827Immediate stop sale order for possible cruise control cable mislocation that could prevent the throttle from closing. *tt05/14/2004
VEHICLE SPEED CONTROL - CRUISE CONTROL
0103/01/200410006814Cruise control cable retaining clip. *tt05/14/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
11/18/200764000108/01/2001
 Tl*the contact owns a 2001 subaru outback. while driving 70 mph with the cruise control activated, the vehicle veered to the right. the contact applied the brakes to release the cruise control; however, it would not release. she then heard a loud noise coming from the rear passenger side and the vehicle rolled eight times into oncoming traffic. the steering failed to respond. the contact was transported from the scene unconscious. she sustained cracked ribs, bruises, and sprains. a police report was filed. the vehicle was destroyed. she has not yet notified the dealer or manufacturer. the failure and current mileages were 64,000.
10/28/200440005
 Dt: unintended acceleration and braking, when depressing the gas pedal it takes right off, can take foot off the gas pedal and it still surges forward. it is hard to slow down the vehicle when hitting brakes. this problem got so bad that it wouldn't let consumer make a turn. had to keep going forward inside. railroads tracks were there and hit the mound. had to replace brake pads and rotors. it was 1000.00 miles when it was done last june.*ak
03/31/200543000102/08/2005
 Dt: the odomoter was not reading correctly. on 2 separate occasions the contact tested the odometer and the results were not correct. the contact believed that if the odometer was not reading correctly then the speedometer was not reading correctly. *nm *ak
01/04/20051
 Consumer was on a slight incline and foot was placed on the brakes and vehicle suddenly accelerated. the brake pedal went to the floor, and consumer's vehicle rear ended the vehicle in front. upon impact, both air bags failed to deploy. no injuries to report. vehicle was towed to the dealer. however, mechanic informed consumer that the problem could not be duplicated. *ak
03/05/20038500102/28/2002
 Car has significant hesitation during periods of acceleration, usually around 2500-3500 rpm. potentially dangerous in many driving situations. have reported to dealer multiple times. response is always cannot reproduce - computer shows operating as designed. car also has spontaneous acceleration at low speed, such as first taking foot off brake.*jb
02/15/2002406/16/2001
 The vehicle began accelerating on its own while descending a 1.5 mile grade. the problem reoccurred several times, but the dealer was unable to duplicate the problem. the consumer believes the vehicle is defective. *yh
511/01/2000
 Car attempts to accelerate when applying brakes to come to a stop. engine roars and it is difficult to stop car. problem happens intermittently and usually when the car is going 5 miles per hour or less. brake pedal goes all the way down when attempting to stop car.*ak
01/01/2001
 Engine accelerates spontaneously at slow speed entering garage with foot off the gas pedal while braking to keep speed low.
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
12/19/2003150001
 This is graphic evidence of what happens when someone like subaru 'forgets' to fit a $1 spring clip. the throttle probably stuck at around 3/4 open as she had just been traveling up a steep hill less than 2 miles from our house. the road then dips down and goes into a series of s bends, she left the road doing about 80mph and hit a tree 5 foot up in air from the road's surface. it was a bright sunny day, no precipitation, she was trapped in there for 45 mins and as you can see from the door pillars they tried to cut with their hurst cutters the car survived remarkably. but all the people who have seen this wreck said it was not a survivable accident. i wonder if the people in their big corporations ever consider these type of things, or whether they sleep at night???
09/09/200340000101/20/2002
 My 2001 subaru outback suddenly accelerates, on its own, while my foot is lightly on the brake. this happens mostly in parking lots/pulling into parking spaces.*ak
04/01/2003305/01/2001
 Problems with vehicle surging forward when driving at low speeds or when parking. *mr *ts
04/29/2001102/02/2001
 While on line behind another vehicle consumer put foot on brake pedal and accelerator at same time. consumer accelerated into rear of someone's car. consumer felt there was a manufacturer's defect in these pedals.*ak the consumer states that brake pedal and accelerator are poorly located due to design flaw. *yh
VEHICLE SPEED CONTROL - CABLES
07/20/2007149000105/01/2006
 Tl*the contact owns a 2001 subaru outback. while driving 65 mph, the contact applied the brakes, but the vehicle continued to accelerate. he attempted to decelerate and stop the vehicle. the dealer replaced the throttle cable and no other failures have occurred since. a valid vin was unavailable. the current mileage was 150,000 and failure mileage was 149,000.
VEHICLE SPEED CONTROL - CRUISE CONTROL
08/12/200429700108/31/2001
 Cruise control failed to disengage with brake or clutch. *ak
VEHICLE SPEED CONTROL - LINKAGES
810/01/2000
 On six occasions while driving, the driver's foot slipped from the brake pedal to accelerator pedal unexpectedly. the consumer believed there was a design problem due to insufficient space between the brake pedal and the accelerator pedal. the brake pedal and accelerator pedal are too close. *ak on two other occasions, while moving slowly ahead, the vehicle had gone out of control. scc