Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
02/22/2006868101/26/2006
 As i pulled into my parking space at work, i put my foot on the brake but the car did not respond. car stopped only after jumping curb and plowing into brick wall of my building. *nm
SERVICE BRAKES, HYDRAULIC - ANTILOCK
04/23/200815850107/17/2007
 I have a 2006 subaru outback 2.5i wagon with less than 16,000 miles. the brakes grind and seem like they may not catch. in fact, a year ago we slid through an intersection on our way to have our taxes done when they did not hold. the dealer said it was due to rust and that subaru does not cover rusted brakes on their warranty. we called the customer service number 1-800-782-2783 and talked to matt and he also indicated they did not warrant rusted brakes but that he would call the dealer. the car has low mileage, and 36 month 36000 bumper to bumper warranty and has always been stored in a garage. the brakes should not fail at less than 16000 miles. this car should be under warranty. are they using substandard metal in the braking system? should this car be recalled for faulty brakes? is this a safety issue? *tr
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
04/23/200815850107/17/2007
 I have a 2006 subaru outback 2.5i wagon with less than 16,000 miles. the brakes grind and seem like they may not catch. in fact, a year ago we slid through an intersection on our way to have our taxes done when they did not hold. the dealer said it was due to rust and that subaru does not cover rusted brakes on their warranty. we called the customer service number 1-800-782-2783 and talked to matt and he also indicated they did not warrant rusted brakes but that he would call the dealer. the car has low mileage, and 36 month 36000 bumper to bumper warranty and has always been stored in a garage. the brakes should not fail at less than 16000 miles. this car should be under warranty. are they using substandard metal in the braking system? should this car be recalled for faulty brakes? is this a safety issue? *tr