Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
WVM-2303/23/201110038957Ready06/28/2011
WVM-2303/23/201110038957Subaru service campaign: see document search button for owner letter. a software problem is causing the catalytic converter to degrade when driving at high speeds. this will cause the engine light to come on. *rm06/28/2011
SB-WVM-2310/01/200910032512Subaru: engine control module (ecm) reprogramming. under certain severe driving patterns, such as high speed highway/uphill driving and/or accelerating with high engine revolutions, the efficiency of an affected vehicle's catalytic conve04/07/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
04/06/201166270
 While driving our 2007 subaru outback sw on a 6 lane divided highway at 65 mph, the car suddenly decelerated and lost all gas pedal response. my wife was able to move the car to the side of the road although she almost caused an accident due to surrounding traffic. the car started flashing the cruise control, traction control, and check engine dash lights. after allowing the car to sit for a few minutes, my wife was able to start the car again and get home. i checked the error codes and got a p02138. i did some research and found numerous other people experiencing the same issue on the subaru blogs. all of the other reports pointed to the same source(s) the gas pedal position sensor or throttle position sensor. most reported subaru service departments claiming no knowledge of the issue ever happening before. both my wife and i have had the same thing happen several times since in both local and highway traffic. i have cleaned the terminals on both sensors and this seems to help, but the problem always returns. i read where several other drivers had the gas pedal assembly changed and the issue seemed to be resolved. this seems to be a severe safety issue. having a car suddenly become dead on the road in the middle of traffic is dangerous to anyone around.
11/12/2007260001
 My subaru legacy outback bucks, surges when going on any small or big incline. it occurs all the time.it tends to make me slide more cause of the surges especially when icy or wet. i took it in 3 times to a dealership to fix the problem before the warranty ran out. they told me that they were aware of the 07,08's having this problem. it was in the computer/electronics. they did nothing to fix it. i see that toyota is having problems and ignored this problem. so is subaru. it is a computer defect that subaru said they would eventually fix. it was the computer hooked to the driver's pedal and gas. i sent letters to the main subaru office, talked to the dealership. i didn't know where to go after this. *tr
ELECTRICAL SYSTEM - SOFTWARE
01/08/2008106/30/2007
 The 2007 subaru outback (manual) pulsates and surges when driving on flat surfaces or when going downhill and while lightly pushing on the accelerator. concern exists for when driving on wet or ice/snow packed roads and the vehicle surges with the potential to throw it into a spin or otherwise out-of-control. manufacturer has indicated it is an inherent characteristic of the vehicle with no fixes available, although they have a quality monitoring report in place to hopefully improve in future years. *tr