Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
07/01/201176000
 '07 subaru outback 2.5i w/ automatic transmission. when transmission was cool code p0720 was set for vehicle speed sensor failure. after driving for a while error would reset as sensor presumably warmed and began working normally. i identified and confirmed the front vehicle speed sensor was the problem. a week after the initial failure, and prior to my being able to replace the sensor, the behavior of the failure changed: at highway speed (60-65mph) the car would automatically shift into first gear and feel like the brakes were slammed on. this being an obviously dangerous and scary situation, my short term solution was to cut the wire going to the sensor until i could replace it. (the sensor is hard-wired into a 3-sensor wire harness that requires access inside the transmission to be replaced). just prior to the car automatically shifting into first gear i also heard the safety solenoid in the shifter assembly (the one that prevents the operator from putting the shifter into park while the car is moving) quickly cycling on and off, so my assumption was that a partial signal was being seen by the onboard computer and interpreted as if the vehicle was traveling at a slower speed than it really was. after cutting the speed sensor out of the circuit this aspect of the failure has not repeated itself.
07/30/200710001
 Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). 2007 subaru outback wagon [xxx] purchased car new. had what i called engine 'revving' or increased acceleration from first week of driving car. reported problem to dealer and they went through a series of repairs with no change in performance. they sent a 'corporate' mechanic to test the car. he experienced the increased rpm's without stepping on the gas pedal but stated the car was normal. he then told me two things, they had found the same problem in another car and they had a fix for the problem for the 2008 but not 2007. 1) when foot is off gas, the car accelerates. 2) commonly occurs almost every time i press clutch and turn. has only happened 2 times while in gear and driving. application of the brake did slow the car 3) corrections include: gas/air ratio sensor replaced, suggested i run 3 tanks of premium gas, replaced power steering pump, replaced throttle body and accelerator pedal, disconnected idle switch from power steering pump and suggested i leave this detached which i did not feel comfortable with, i have tried for a resolution through the dealer, the better business bureau and subaru corporate with no results. *tr
12/28/200725003612/24/2007
 Hesitation on acceleration,between 1500 and 2800 rpms .while accelerating quickly at an intersection or rolling stop. *tr
08/17/20078841209/30/2006
 Tl*the contact owns a 2007 subaru outback. while driving 60 mph with the cruise control activated, the vehicle gained speed down hill and accelerated to 80 mph. the contact disengaged the cruise control by applying the brakes. the dealer found no failures and stated that the vehicle was designed in that manner. the mechanic at the dealer inspected the vehicle and stated that the cruise control components did not appear to have failed. the current mileage was 19,751 and failure mileage was 8,841. updated 01/02/08. *lj
03/15/20071
 2007 subaru outback 2.5i, 5-speed manual transmission -- when my foot is taken off the accelerator to shift the engine actually accelerates rather than decelerates. it causes the car to jump forward much quicker than the driver planned when the next gear is selected. this is a safety issue that needs to be corrected.*ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
01/01/20131
 2007 subaru outback. consumer writes in regards to no response from gas pedal. *smd the consumer stated he stopped for a red light and began to turn right after the light turned green. the vehicle then accelerated to around 20 mph and would not go any faster. he was able to pull into a parking lot and stop, as there was a scratching sound coming from the vehicle. he noticed the engine was turning about 2,000 rpm and was responding to the air condition cycling. with the transmission in neutral, the idle speed went up to around 2,400 rpm. also, a flag was set for the check engine light the entire time, which he was informed it would cause the cruise control light to blink at a very slow rate.