Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/17/2013 | 85000 | ||
| Tl- the contact owns a 2008 subaru outback. the contact stated that the air bag waring light illuminated and a passenger air bag warning message appeared. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 85,000. mah | |||
| 01/17/2013 | 85000 | ||
| Tl- the contact owns a 2008 subaru outback. the contact stated while parked the air bag waring light illuminated on the instrument panel and a passenger air bag warning message appeared. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 85,000. da | |||
| 06/01/2008 | 2000 | 1 | |
| Since the car was nearly new the airbag warning light comes on intermittently and now stays on continuously, rendering the airbag system inoperative. the vehicle was brought to the dealer the first time it happened but the dealer said no fault code was found. in december 2012 the warning light came on continuously. i brought it to the subaru dealer to diagnose and service the problem. the service manager stated that the problem is with the light in the maplight module, and if something in the module goes bad the airbag warning light will come on and prevent the airbag from deploying. consequently i have to replace the entire maplight console at a cost of $510 ($110 to read the code plus $400 for the light module) to fix a dangerous safety defect and design flaw that should be the responsibility of subaru. *tr | |||
| 06/01/2008 | 2000 | ||
| Since the car was nearly new the airbag warning light comes on intermittently and now stays on continuously, rendering the airbag system inoperative. the vehicle was brought to the dealer the first time it happened but the dealer said no fault code was found. in december 2012 the warning light came on continuously. i brought it to the subaru dealer to diagnose and service the problem. the service manager stated that the problem is with the light in the maplight module, and if something in the module goes bad the airbag warning light will come on and prevent the airbag from deploying. consequently i have to replace the entire maplight console at a cost of $510 ($110 to read the code plus $400 for the light module) to fix a dangerous safety defect and design flaw that should be the responsibility of subaru. | |||
| 10/05/2012 | 138000 | 1 | |
| Airbag light stays on and passenger airbag light( off) stays off. i had my car serviced for coolant flush. i asked service manager about the issue he stated that it is in the maplight and if the light burns out the airbag on the dash will light up and possibly cause a malfunction in airbag deployment. so meaning as consumer i have to replace the entire maplight console and pay for something that is a known subaru issue or more fault in design. *tr | |||
| 10/05/2012 | 138000 | ||
| Airbag light stays on and passenger airbag light( off) stays off. i had my car serviced for coolant flush. i asked service manager about the issue he stated that it is in the maplight and if the light burns out the airbag on the dash will light up and possibly cause a malfunction in airbag deployment. so meaning as consumer i have to replace the entire maplight console and pay for something that is a known subaru issue or more fault in design. | |||
| 08/01/2012 | 65000 | 1 | |
| The air bag light on our dashboard recently lit up. we had our mechanic look at the car and he said the car was not producing an error code. some basic research on the internet revealed that this problem is becoming common and is related to a fault in the panel contained in the map light console, which includes the passenger air bag indicator lights. he replaced panel and that solved the problem. i have a couple issues that i hope you can address. because the air bag light was illuminated on the dash, the operation of the car's air bags were in doubt, if not disabled all together. so, this appears to be a safety issue. additionally, when our mechanic called the local subaru dealer (go subaru in denver, co) for the part and asked if they had the part in stock, the parts desk immediately said, oh, is this that air bag thing? so, this is a known fault. i tried contacting subaru to notify them, but they simply told me that all recalls are issued by the government and that i should have my vehicle serviced by an authorized dealer. i hope the nhtsa will take time to research this safety issue and make the appropriate recall. *tr | |||
| 08/01/2012 | 65000 | ||
| The air bag light on our dashboard recently lit up. we had our mechanic look at the car and he said the car was not producing an error code. some basic research on the internet revealed that this problem is becoming common and is related to a fault in the panel contained in the map light console, which includes the passenger air bag indicator lights. he replaced panel and that solved the problem. i have a couple issues that i hope you can address. because the air bag light was illuminated on the dash, the operation of the car's air bags were in doubt, if not disabled all together. so, this appears to be a safety issue. additionally, when our mechanic called the local subaru dealer (go subaru in denver, co) for the part and asked if they had the part in stock, the parts desk immediately said, oh, is this that air bag thing? so, this is a known fault. i tried contacting subaru to notify them, but they simply told me that all recalls are issued by the government and that i should have my vehicle serviced by an authorized dealer. i hope the nhtsa will take time to research this safety issue and make the appropriate recall. | |||
| 10/18/2011 | 56000 | ||
| Airbag light on dash comes on intermittently. there appears to be a known defect in the overhead map light console that causes the problem. when occurring, the air bag system becomes deactivated and poses a decrease in safety. subaru of america would not tell me how many of these units have been replaced or their reported rate of failure. | |||
| 06/01/2008 | 14000 | 1 | |
| Airbag light stays on after starting, indicating malfunction in airbag system. 2008 subaru outback station wagon. under warranty. has been to dealer several times, they are unable to fix the condition. *tr | |||
| AIR BAGS - FRONTAL | |||
| 10/18/2009 | 31000 | 1 | |
| I was involved in an intersection accident where my vehicle hit the other car. the impact was quite sever and the damage was about $11,000. however, the air bag did not deploy and i hit my head on the windshield. i reported this to the manufacturer so that any defect that may have caused the failure might be discovered and their action might prevent worse injury to the next person. however, they seem to be totally uninterested and told me to call my insurance company. *tr | |||