Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
WVM-2303/23/201110038957Ready06/28/2011
WVM-2303/23/201110038957Subaru service campaign: see document search button for owner letter. a software problem is causing the catalytic converter to degrade when driving at high speeds. this will cause the engine light to come on. *rm06/28/2011
SB-WVM-2310/01/200910032512Subaru: engine control module (ecm) reprogramming. under certain severe driving patterns, such as high speed highway/uphill driving and/or accelerating with high engine revolutions, the efficiency of an affected vehicle's catalytic conve04/07/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
06/01/200820001
 Since the car was nearly new the airbag warning light comes on intermittently and now stays on continuously, rendering the airbag system inoperative. the vehicle was brought to the dealer the first time it happened but the dealer said no fault code was found. in december 2012 the warning light came on continuously. i brought it to the subaru dealer to diagnose and service the problem. the service manager stated that the problem is with the light in the maplight module, and if something in the module goes bad the airbag warning light will come on and prevent the airbag from deploying. consequently i have to replace the entire maplight console at a cost of $510 ($110 to read the code plus $400 for the light module) to fix a dangerous safety defect and design flaw that should be the responsibility of subaru. *tr
06/01/20082000
 Since the car was nearly new the airbag warning light comes on intermittently and now stays on continuously, rendering the airbag system inoperative. the vehicle was brought to the dealer the first time it happened but the dealer said no fault code was found. in december 2012 the warning light came on continuously. i brought it to the subaru dealer to diagnose and service the problem. the service manager stated that the problem is with the light in the maplight module, and if something in the module goes bad the airbag warning light will come on and prevent the airbag from deploying. consequently i have to replace the entire maplight console at a cost of $510 ($110 to read the code plus $400 for the light module) to fix a dangerous safety defect and design flaw that should be the responsibility of subaru.
06/24/20121161001
 One wire leading to the rear cargo hatch (right side) broke and 3 others had cracked insulation due to a lack of resilience after flexing. these wires are flexed every time the hatch is opened and closed. all electrical parts on the hatch travel though this wiring harness (wipers, lock, etc.). had the failure of the lock not been noticed, further wear could have caused a short and a fire. the vehicle is only 4 and a half years old. many other people have had similar problems going back to at least the 2005 model. *tr
06/24/2012116100
 One wire leading to the rear cargo hatch (right side) broke and 3 others had cracked insulation due to a lack of resilience after flexing. these wires are flexed every time the hatch is opened and closed. all electrical parts on the hatch travel though this wiring harness (wipers, lock, etc.). had the failure of the lock not been noticed, further wear could have caused a short and a fire. the vehicle is only 4 and a half years old. many other people have had similar problems going back to at least the 2005 model.