Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ENGINE AND ENGINE COOLING - ENGINE
SPB-WVU-3103/01/201110038970Ready06/29/2011
SPB-WVU-3103/01/201110038970Subaru service campaign: see document search button for owner letter. ecm reprogramming procedure. 2006-2010 legacy/outback/forester/impreza. *rm06/29/2011
WVM-2303/23/201110038957Ready06/28/2011
WVM-2303/23/201110038957Subaru service campaign: see document search button for owner letter. a software problem is causing the catalytic converter to degrade when driving at high speeds. this will cause the engine light to come on. *rm06/28/2011
SB-WVM-2310/01/200910032512Subaru: engine control module (ecm) reprogramming. under certain severe driving patterns, such as high speed highway/uphill driving and/or accelerating with high engine revolutions, the efficiency of an affected vehicle's catalytic conve04/07/2010
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR
SB-WVM-2310/01/200910032512Subaru: engine control module (ecm) reprogramming. under certain severe driving patterns, such as high speed highway/uphill driving and/or accelerating with high engine revolutions, the efficiency of an affected vehicle's catalytic conve04/07/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
04/13/201254000
 Catastrophic engine failure. apparently, a not uncommon problem (engine bearing). vehicle under both factory and extended warranty. subaru north america is trying to avoid fixing under warranty (again, it seems a not uncommon problem). subaru claims oil leaked out, but oil pressure light never came on. subaru is not dealing on the up and up.
ENGINE AND ENGINE COOLING - ENGINE
12/11/201030000
 In june of 2009 my husband and i purchased a 2009 v6 subaru outback (vin 4s4bp85cx94330008) from manchester subaru in manchester, nh for $29,843.00.in december of 2010, with approximately 30,000 miles on the car and still under warranty the engine failed without warning, leaving us stranded, once again, this time with our now 2 year old and 4 month old. the car momentarily raced while driving and the rpm indicator rose unexpectedly to the red zone for a brief time. no indicator lights turned on until the engine had already failed. we had the car towed to manchester subaru where they stated they found metallic particles in the oil. we were asked to provide oil change receipts, which we did provide, as my husband regularly changed the oil himself. it took a month for a decision to be made as to whether or not the engine repair would be covered by the warranty and we were without a car for this entire time. we repeatedly asked for a loaner car, were told we would get one, but never did. subaru america finally decided that they would split the cost with us and that we would be responsible for paying $5,485.00. this was due to the fact that according to subaru, we did not put enough oil in the car as it required 5.8 quarts and we put in 5 quarts. we had just changed the oil in the car in october 2010 and it was less than 1 quart low at the time of the engine failure. we had checked the oil level every time when changing the oil and the dipstick indicated that level was sufficient, giving us no indication that the oil level was low. there was never any indication of low oil pressure at any time during the life of the vehicle. the next day, my husband spoke to the service department at manchester subaru. they indicated that the v6 outback has a very sensitive engine and if the oil is just a little bit low, it can cause the engine to fail. the v4 model would have also given a low oil pressure indicator light, which the v6 model does not do this.