Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 13V061000 | Subaru of America, Inc. | from 03/01/2009 to 05/31/2010 | V (Vehicle) | 47419 | MFR | Subaru of America, Inc. | 02/25/2013 | 02/26/2013 | ||||||||
| Defect Summary | Subaru is recalling certain model year 2010-2012 legacy and outback vehicles equipped with an automatic or cvt transmission and an audiovox remote engine starter (res) accessory, certain model year 2012-2013 impreza vehicles equipped with a cvt transmission and an audiovox remote engine starter (res) accessory, and certain model year 2013 xv crosstrek vehicles equipped with a cvt transmission and an audiovox remote engine starter (res) accessory. additionally included are certain model year 2013 legacy and outback vehicles that may have received replacement res fobs. if the res fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button. | |||||||||||||||
| Consequence Summary | The engine may inadvertently start and run for up to fifteen minutes. the engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. if the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation. | |||||||||||||||
| Corrective Summary | Subaru will notify owners, and dealers will replace the res key fobs, free of charge. the recall is expected to begin by the end of april 2013. owners may contact subaru at 1-800-782-2783 for more information. | |||||||||||||||
| Notes | Original equipment keyless entry fobs integrated on the vehicle key are not affected.subaru's recall campaign number is wqf-42.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TB-06-39-09R | 09/30/2009 | 10032728 | Subaru: electronic parking brake-dtc c0251. a reprogramming file is now available to address dtc (diagnostic trouble code) c0251 which will change the actuator movement detecting criteria. *pe | 05/05/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/17/2010 | |||
| We purchased our 2010 subaru outback in december 2009. by spring of 2010 i have noticed that at random times i will turn the car on and my interior lights will not work, my heating/ac will be blasting hot air at me from the dash vents when it is in the off position, radio will not turn on and can not see my mialage display. also at random times my gages will not register. i have taken it several times to the dealership. each time they have informed me that nothing is wrong with it, they can not recreate it and to next time drive it there when it does it so they can see it in action. each time if i shut off the car and turn it back on it goes back to normal. i have also had instances where i have felt like i was going to stall. i must say i am extreemly disapointed in this car. i was finally in a positon where i could afford one and it ends up being worse that the crappy car i had in college. we purchased a subaru becasue of its reputation for service and safety. i felt more safe in my saturn that i do this car. it does not help that the dealer ship looks at me like i'm nuts when i take it in. i feel like they dont want to honor my warenty. now it it summer 2012 and it is doing this several times a week and still i am getting no where with the company. will never own one again. i should not be looking at trading in a 2 1/2 year old $30000 car this should be lasting me years and i am afraid to keep it past the extended warenty period. | |||
| 05/18/2010 | 3800 | ||
| 5 months after the car was purchased new i started using the air conditioner. within the first week as i was slowing make a right turn into a parking lot from the street i engaged the clutch to shift from 3rd gear to second and the car died and i had no power steering or power brakes. i didn't use the air conditioner all the time. two times the following week the same thing occured again, both times slowing down and engaging the clutch and down shifting. i took the vehicle in to have it looked at on 6/2/10 and they tested all the sensors and checked it on their computer and they found no problems and asked that i keep a log of each time it happens and if i notice any patterns. i noticed that the majority of times as i would engage the clutch to down shift the tack would drop and the car would shutter and the tack came back up. the times when the tack dropped and then died it did not shutter. the problem only happens when the air conditioner is on. i then had a near collision shifting from 4th to 3rd in a busy t-intersection and called service the next morning, 6/10/10 and scheduled to take the car in on 6/14/10 and did not use the air conditioner at all. the service department duplicated the problem and had a subaru engineer look at it. they erased the car's memory and will have a program written to hopefully fix the problem. since the program will not be available for a long time they are giving me the car back to drive and believe that since they erased the car's memory that may fix the problem. they believe it may be an electrical or computer problem. | |||