Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - HOSE | ||||||||||||||||
| 10V196000 | SUBARU OF AMERICA, INC. | from 07/31/2009 to 12/01/2009 | V (Vehicle) | 29443 | 06/08/2010 | MFR | SUBARU OF AMERICA, INC. | 05/07/2010 | 05/11/2010 | |||||||
| Defect Summary | Subaru is recalling certain model year 2010 outback and legacy passenger vehicles manufactured from july 31 through december 1, 2009. a crack or split can occur in the cvt cooler hose resulting in a fluid leak. | |||||||||||||||
| Consequence Summary | If the fluid is completely leaked during driving, the vehicle will come to a stop, possibly resulting in a crash. | |||||||||||||||
| Corrective Summary | Subaru will notify owners and dealers will replace any affected cooler hoses free of charge. the safety recall began on june 8, 2010. owners may contact subaru at 1-800-subaru3 (1-800-782-2783). | |||||||||||||||
| Notes | Subaru's recall campaign number is wvq-27.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SPB-WVU-31 | 03/01/2011 | 10038970 | Ready | 06/29/2011 | |
| SPB-WVU-31 | 03/01/2011 | 10038970 | Subaru service campaign: see document search button for owner letter. ecm reprogramming procedure. 2006-2010 legacy/outback/forester/impreza. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 12/17/2012 | 48000 | 1 | |
| Traveling on icy road approx. 20mph or less in 2010 outback 3.6 ltd. very accustomed to driving severe mountain winter conditions & 8th subaru among family members. seatbelt, shoulder restraint in place on driver. oncoming driver in mid-size to large truck lost control at high speed, crossed center line and impacted subaru head-on, offset to left side of outback & 2010 outback was totaled. subaru airbags did not deploy. impact into front left side, crumpled hood up to windshield, which shattered. his hood was inside subaru engine compartment, remained under subaru hood along with other parts of his vehicle after vehicles were towed. subaru radiator was pushed in at approx 45 degree angle, left wheel bent inwards, left front bumper gone back to tire and much more damage. his airbags deployed and subaru's did not. subaru driver hit head, knees, shins on interior parts of subaru: black eye, forehead hematoma, indentation & scraped, knees/shins bruised and scraped plus back/neck plus more scrapes/bruises and concussion. thankful that his truck stopped up against driver side doorpost and didn't encroach into driver compartment but unbelievable that subaru airbags didn't deploy. 5'6 & approx. 135 pounds. first of our subarus to be in a crash and had no idea airbags wouldn't deploy. *tr | |||
| 12/17/2012 | 48000 | ||
| Traveling on icy road approx. 20mph or less in 2010 outback 3.6 ltd. very accustomed to driving severe mountain winter conditions & 8th subaru among family members. seatbelt, shoulder restraint in place on driver. oncoming driver in mid-size to large truck lost control at high speed, crossed center line and impacted subaru head-on, offset to left side of outback & 2010 outback was totaled. subaru airbags did not deploy. impact into front left side, crumpled hood up to windshield, which shattered. his hood was inside subaru engine compartment, remained under subaru hood along with other parts of his vehicle after vehicles were towed. subaru radiator was pushed in at approx 45 degree angle, left wheel bent inwards, left front bumper gone back to tire and much more damage. his airbags deployed and subaru's did not. subaru driver hit head, knees, shins on interior parts of subaru: black eye, forehead hematoma, indentation & scraped, knees/shins bruised and scraped plus back/neck plus more scrapes/bruises and concussion. thankful that his truck stopped up against driver side doorpost and didn't encroach into driver compartment but unbelievable that subaru airbags didn't deploy. 5'6 & approx. 135 pounds. first of our subarus to be in a crash and had no idea airbags wouldn't deploy. | |||
| 04/02/2012 | 50000 | 1 | |
| Car stalls unexpectedly when stopping/stopped. random occurrences. gas tank can be full or low, does not seem to matter. idle may be a bit rough right before it quits running. occurs when a/c is on or off. have taken to dealer for service/evaluation, cannot find anything wrong with it. car has started immediately after occurrence ## vin passed ## 2010 subaru outback ## *tr | |||
| 06/09/2011 | 27000 | ||
| The engine stalls while at a stop or coming to a stop. the rpms suddenly drop and the engine stops. car will restart and operate normally for a while but the problem has been persistent and is occuring more frequently. the dealer could not replicate the problem and returned the vehicle to us. the next day, it did the same thing. this is a dangerous situation especially when making a turn and experiencing a stall, loss of power stering, and acceleration. | |||
| ENGINE AND ENGINE COOLING | |||
| 03/16/2010 | 10 | ||
| Tl- the contact owns a 2010 subaru outback. the contact stated that the vehicle stalls. whenever the contact pulls out of the driveway, the vehicle will start to shake and then stall. the was no warning with the exception of the shaking. the dealer replaced the transmission, but that did not repair the problem. the vehicle is current with the dealer. the contact feels the problem could be connected to the air conditioner. the failure mileage was 10 and the current mileage was 12000.rl | |||
| 07/15/2010 | 8000 | ||
| 2010 subaru outback, 6 speed manual transmission. the car has stalled approximately 6 times while stopping at a stop sign with both cluth and break pressed to ground. notified dealer. dealer looked at car and said they could not replicate issue and did not know what was wrong with it. suggested i was doing something wrong to make it stall. | |||
| 05/31/2010 | 2500 | 4 | |
| Car dies while driving at a steady pace, then slowing down, engaging the clutch and letting the car idle at a light. has happened 4 times in 2 weeks. once was while downshifting to 2nd gear to complete a left turn. had enough speed to complete the turn, but did not have steering or braking assist. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 07/18/2011 | 7000 | ||
| Car stalls after stopping at a stop sign and has to be restarted. | |||
| 09/15/2010 | 2050 | ||
| We bought a 2010 subaru outback with manual transmission in july 2010. it has stalled twice (once in september and once in october) while driving about 25 mph with the clutch depressed and making a lefthand turn into oncoming traffic. in both instances of stalling, there was a slight incline in the hill. since i was turning into oncoming traffic this was a very dangerous situation. the car started up immediately after i pulled to side of road. i am bringing in this car for service this upcoming week. the subaru dealer i just spoke with said that they have had to service multiple cars with this stalling issue for the 2010 model. this issue is extremely dangerous and subaru needs to provide a comprehensive fix before people are hurt or die--perhaps some people have been hurt already? | |||
| 08/30/2010 | 6280 | ||
| I have a 2010 subaru outback pzev 6-sp manual. the engine will sometimes stall (4 times and counting, in the past 4 months) when the clutch is depressed to slow down for a stop sign or light. also at times the engine will stumble when the clutch is depressed for upshifts (numerous times over the months). the problem is aggrevated when the a/c is on. this stall problem can happen at any speed, most notably at 70kph in 4th gear - shifting to neutral while approaching a red light. the orange and red dash lights will come on, steering and braking become heavy, the a/c shuts off while the fan continues to run and a restart with the key is necessary. thank god this has not yet happened on an on-ramp or off-ramp. | |||
| 08/12/2010 | 13000 | ||
| 2010 subaru outback stalling and choking off. dealer unable to duplicate at this time. car put in shop 2x so far with no solution. car stalled or cut off 2 to 3 times a day. no trend. we feel very unsafe driving this car. the dealer loaned us a 2010 subaru outback, and this car has the same problem. the car we own is approx. 4/5 months old with approx. 13000 miles on car. the loaner we have has 3500 miles on car at this time. we don't feel this is related to just our car being the loaner we are driving has the same problem. | |||
| 08/06/2010 | 13566 | ||
| The 2010 subaru outback 4 cylinder, standard, has a significant stall flaw. the vehicle will stall in traffic when the clutch is pressed. this happened on the interstate while accelerating on the onramp. at 50 mph with the clutch depressed, the engine stalled resulting in no power steering. a tractor trailer barely avoided hitting this car as we maneuvered to the side. the engine started up promptly. this is the 10th time the car has stalled and the most serious to date. other incidents have been at lower speeds with the clutch depressed: 20 mph, left turns, and decelerating. the local dealership has inspected the car 3 times, but has not duplicated the issue. | |||
| 08/12/2010 | 13000 | ||
| 2010 subaru outback stalling and choking off. dealer unable to duplicate at this time. car put in shop 2x so far with no solution. car stalled or cut off 2 to 3 times a day. no trend. we feel very unsafe driving this car. the dealer loaned us a 2010 subaru outback, and this car has the same problem. the car we own is approx. 4/5 months old with approx. 13000 miles on car. the loaner we have has 3500 miles on car at this time. we don't feel this is related to just our car being the loaner we are driving has the same problem. | |||
| 08/06/2010 | 13566 | ||
| The 2010 subaru outback 4 cylinder, standard, has a significant stall flaw. the vehicle will stall in traffic when the clutch is pressed. this happened on the interstate while accelerating on the onramp. at 50 mph with the clutch depressed, the engine stalled resulting in no power steering. a tractor trailer barely avoided hitting this car as we maneuvered to the side. the engine started up promptly. this is the 10th time the car has stalled and the most serious to date. other incidents have been at lower speeds with the clutch depressed: 20 mph, left turns, and decelerating. the local dealership has inspected the car 3 times, but has not duplicated the issue. | |||
| 08/12/2010 | 13000 | ||
| 2010 subaru outback stalling and choking off. dealer unable to duplicate at this time. car put in shop 2x so far with no solution. car stalled or cut off 2 to 3 times a day. no trend. we feel very unsafe driving this car. the dealer loaned us a 2010 subaru outback, and this car has the same problem. the car we own is approx. 4/5 months old with approx. 13000 miles on car. the loaner we have has 3500 miles on car at this time. we don't feel this is related to just our car being the loaner we are driving has the same problem. | |||
| 08/06/2010 | 13566 | ||
| The 2010 subaru outback 4 cylinder, standard, has a significant stall flaw. the vehicle will stall in traffic when the clutch is pressed. this happened on the interstate while accelerating on the onramp. at 50 mph with the clutch depressed, the engine stalled resulting in no power steering. a tractor trailer barely avoided hitting this car as we maneuvered to the side. the engine started up promptly. this is the 10th time the car has stalled and the most serious to date. other incidents have been at lower speeds with the clutch depressed: 20 mph, left turns, and decelerating. the local dealership has inspected the car 3 times, but has not duplicated the issue. | |||
| 08/12/2010 | 13000 | ||
| 2010 subaru outback stalling and choking off. dealer unable to duplicate at this time. car put in shop 2x so far with no solution. car stalled or cut off 2 to 3 times a day. no trend. we feel very unsafe driving this car. the dealer loaned us a 2010 subaru outback, and this car has the same problem. the car we own is approx. 4/5 months old with approx. 13000 miles on car. the loaner we have has 3500 miles on car at this time. we don't feel this is related to just our car being the loaner we are driving has the same problem. | |||
| 08/06/2010 | 13566 | ||
| The 2010 subaru outback 4 cylinder, standard, has a significant stall flaw. the vehicle will stall in traffic when the clutch is pressed. this happened on the interstate while accelerating on the onramp. at 50 mph with the clutch depressed, the engine stalled resulting in no power steering. a tractor trailer barely avoided hitting this car as we maneuvered to the side. the engine started up promptly. this is the 10th time the car has stalled and the most serious to date. other incidents have been at lower speeds with the clutch depressed: 20 mph, left turns, and decelerating. the local dealership has inspected the car 3 times, but has not duplicated the issue. | |||
| 08/12/2010 | 13000 | ||
| 2010 subaru outback stalling and choking off. dealer unable to duplicate at this time. car put in shop 2x so far with no solution. car stalled or cut off 2 to 3 times a day. no trend. we feel very unsafe driving this car. the dealer loaned us a 2010 subaru outback, and this car has the same problem. the car we own is approx. 4/5 months old with approx. 13000 miles on car. the loaner we have has 3500 miles on car at this time. we don't feel this is related to just our car being the loaner we are driving has the same problem. | |||
| 08/06/2010 | 13566 | ||
| The 2010 subaru outback 4 cylinder, standard, has a significant stall flaw. the vehicle will stall in traffic when the clutch is pressed. this happened on the interstate while accelerating on the onramp. at 50 mph with the clutch depressed, the engine stalled resulting in no power steering. a tractor trailer barely avoided hitting this car as we maneuvered to the side. the engine started up promptly. this is the 10th time the car has stalled and the most serious to date. other incidents have been at lower speeds with the clutch depressed: 20 mph, left turns, and decelerating. the local dealership has inspected the car 3 times, but has not duplicated the issue. | |||
| 06/18/2010 | 2554 | ||
| I bought my subaru outback 2010 in early apr. while i am fairly satisfied with the vehicle, i encountered 4 times totally that the engine shuted off itself while i was driving. normally it happens when i was slowing down and sometimes switching lanes. when that happens, i have to restart engine quickly to have full control of the vehicle. since when engine is off, power break and steering system will not work. i had to use parking break to stop the car from rolling the first two times since i was nervous, and i didn't know the engine was off. 2 weeks ago, i brought my car to local dealer to check. dealer technician just thought what i said doesn't make sense at all. they didn't think it could happen at all. (they still don't, not sure why they have so much confidence). anyway, dealer scaned the computer code and nothing found. so, they returned car to me and told me nothing was wrong, it is safe to drive. i don't know how to reproduce the problem. i continued driving for 2 weeks, then it happened two more times. i have called dealer to schedule another appointment, but i doubt they can find anything either this time. they just don't think that could happen. i did some research on internet, and i did find a number of people complaining about the same problem. now i feel maybe subaru can believe our problem is real now? thanks. | |||