Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/20/2010 | 1 | ||
| While at a stop lite or standing the car send a vibration throw the door panels brake pedal, back of driver seat had it back to dealer and they ran check on it and came up with normal i think they are wrong it scares me that it could start on fire. *tr | |||
| 04/24/2010 | 1 | ||
| I purchased a 2010 subaru outback from ira subaru in danvers, ma in january, 2010. several weeks ago, i discovered the frame around the engine was rusted. this car is brand new. i recently brought this to the attention of ira subaru. they said it's fine, and it just needs to be treated with a special spray, and that's all they did. is this safe? why was my 2010 subaru already rusting? the cars that wcvb tv in boston highlighted last night all seemed to be japanese. please advise. my car has just 3,800 miles on it. thank you. *tr | |||
| STRUCTURE - BODY | |||
| 12/17/2012 | 48000 | 1 | |
| Traveling on icy road approx. 20mph or less in 2010 outback 3.6 ltd. very accustomed to driving severe mountain winter conditions & 8th subaru among family members. seatbelt, shoulder restraint in place on driver. oncoming driver in mid-size to large truck lost control at high speed, crossed center line and impacted subaru head-on, offset to left side of outback & 2010 outback was totaled. subaru airbags did not deploy. impact into front left side, crumpled hood up to windshield, which shattered. his hood was inside subaru engine compartment, remained under subaru hood along with other parts of his vehicle after vehicles were towed. subaru radiator was pushed in at approx 45 degree angle, left wheel bent inwards, left front bumper gone back to tire and much more damage. his airbags deployed and subaru's did not. subaru driver hit head, knees, shins on interior parts of subaru: black eye, forehead hematoma, indentation & scraped, knees/shins bruised and scraped plus back/neck plus more scrapes/bruises and concussion. thankful that his truck stopped up against driver side doorpost and didn't encroach into driver compartment but unbelievable that subaru airbags didn't deploy. 5'6 & approx. 135 pounds. first of our subarus to be in a crash and had no idea airbags wouldn't deploy. *tr | |||
| 12/17/2012 | 48000 | ||
| Traveling on icy road approx. 20mph or less in 2010 outback 3.6 ltd. very accustomed to driving severe mountain winter conditions & 8th subaru among family members. seatbelt, shoulder restraint in place on driver. oncoming driver in mid-size to large truck lost control at high speed, crossed center line and impacted subaru head-on, offset to left side of outback & 2010 outback was totaled. subaru airbags did not deploy. impact into front left side, crumpled hood up to windshield, which shattered. his hood was inside subaru engine compartment, remained under subaru hood along with other parts of his vehicle after vehicles were towed. subaru radiator was pushed in at approx 45 degree angle, left wheel bent inwards, left front bumper gone back to tire and much more damage. his airbags deployed and subaru's did not. subaru driver hit head, knees, shins on interior parts of subaru: black eye, forehead hematoma, indentation & scraped, knees/shins bruised and scraped plus back/neck plus more scrapes/bruises and concussion. thankful that his truck stopped up against driver side doorpost and didn't encroach into driver compartment but unbelievable that subaru airbags didn't deploy. 5'6 & approx. 135 pounds. first of our subarus to be in a crash and had no idea airbags wouldn't deploy. | |||