Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 13V061000 | Subaru of America, Inc. | from 04/01/2011 to 06/30/2012 | V (Vehicle) | 47419 | MFR | Subaru of America, Inc. | 02/25/2013 | 02/26/2013 | ||||||||
| Defect Summary | Subaru is recalling certain model year 2010-2012 legacy and outback vehicles equipped with an automatic or cvt transmission and an audiovox remote engine starter (res) accessory, certain model year 2012-2013 impreza vehicles equipped with a cvt transmission and an audiovox remote engine starter (res) accessory, and certain model year 2013 xv crosstrek vehicles equipped with a cvt transmission and an audiovox remote engine starter (res) accessory. additionally included are certain model year 2013 legacy and outback vehicles that may have received replacement res fobs. if the res fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button. | |||||||||||||||
| Consequence Summary | The engine may inadvertently start and run for up to fifteen minutes. the engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. if the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation. | |||||||||||||||
| Corrective Summary | Subaru will notify owners, and dealers will replace the res key fobs, free of charge. the recall is expected to begin by the end of april 2013. owners may contact subaru at 1-800-782-2783 for more information. | |||||||||||||||
| Notes | Original equipment keyless entry fobs integrated on the vehicle key are not affected.subaru's recall campaign number is wqf-42.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| WQC-39 | 10/01/2012 | 10047519 | Subaru: software change will not affect fuel economy or performance, even though a correction, for engine control module, has been developed for the deficiency in obdii system thermostat monitoring logic. models 2011-2012 legacy, outback | 12/04/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/19/2012 | 3750 | 1 | |
| In early december of 2011 my wife and i purchased a 2012 subaru outback with a 4 cylinder engine, cvt transmission. we had to wait a day for our outback because it was being repaired do to a brake system recall. ever since purchasing the outback we have had a serious issue when using the paddle shifters to slow down for a stop. when the tach slows to about 1100 rpm in first or second gear the engine then accelerates to up to 2500 rpm, slowing down and then speeding up again then repeating the cycle over even if you apply the brakes. sometimes it would just run at 2500 rpm until you braked to a stop. i took the outback to our dealer and the subaru service advisor was very surprised when i drove it to demonstrate the very serious issue. it did exactly as i have described and even stayed at 2500 rpm. the service advisor and who i presume was the overall manager of the dealership took it for a drive without me. when they returned i was told that the way it operated was the way it was supposed to operate because of the engine needing to be more environmentally friendly. i stated i did not really believe that excuse and left. since that first visit, the outback has started doing the very serious acceleration issue also in automatic drive at low speeds. i returned on july 19, 2012 to get my first service done. i left the car for the service and tested an exact (except for color) 2012 outback. this outback had none of the very serious acceleration issues that my outback has. when returning to pickup my outback i told the service advisor of this outcome and he stated i would have to contact subaru of america to elevate the issue. respond as soon as possible as to where i can take the outback for repair of this very serious acceleration issue. my wife and i will be traveling via the outback very soon and need this very serious issue resolved before we leave. *tr | |||
| 07/19/2012 | 3750 | ||
| In early december of 2011 my wife and i purchased a 2012 subaru outback with a 4 cylinder engine, cvt transmission. we had to wait a day for our outback because it was being repaired do to a brake system recall. ever since purchasing the outback we have had a serious issue when using the paddle shifters to slow down for a stop. when the tach slows to about 1100 rpm in first or second gear the engine then accelerates to up to 2500 rpm, slowing down and then speeding up again then repeating the cycle over even if you apply the brakes. sometimes it would just run at 2500 rpm until you braked to a stop. i took the outback to our dealer and the subaru service advisor was very surprised when i drove it to demonstrate the very serious issue. it did exactly as i have described and even stayed at 2500 rpm. the service advisor and who i presume was the overall manager of the dealership took it for a drive without me. when they returned i was told that the way it operated was the way it was supposed to operate because of the engine needing to be more environmentally friendly. i stated i did not really believe that excuse and left. since that first visit, the outback has started doing the very serious acceleration issue also in automatic drive at low speeds. i returned on july 19, 2012 to get my first service done. i left the car for the service and tested an exact (except for color) 2012 outback. this outback had none of the very serious acceleration issues that my outback has. when returning to pickup my outback i told the service advisor of this outcome and he stated i would have to contact subaru of america to elevate the issue. respond as soon as possible as to where i can take the outback for repair of this very serious acceleration issue. my wife and i will be traveling via the outback very soon and need this very serious issue resolved before we leave. | |||