Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/24/2013383691
 Reference: recall no. 11v-464, nhtsa campaign no. 11v464000 the corrosion discovered in my subaru 2002 wrx is far more extensive than that covered by the recall resulting in cityside subaru dealership (1-761-641-1900) identifying the vehicle not safe to drive. their assessment of the dangerous rusting, rotting and necessary repairs is quoted here (i can provide a facsimile of their assessment upon your request). there is extensive rusting and rotting as well as parts that have already broken. the following is quoted from the cityside subaru dealership invoice number[xxx]
10/14/2011
 Driving southbound on i-55 for morning commute in the leftmost lane when with no discernable cause the car began to drift back and forth across the center lane and left lane. the car minimally responded to any steering inputs. i had to crank the wheel almost a turn and a half to get my car over to the shoulder. fortunately, there were no cars near me when this happened so i did not strike any vehicles. i got the car towed to a local shop and the service person quickly glanced around underneath it and immediaetly noticed that the control arm had rusted through on the passanger side. i came back later that day and they showed me the car on the lift where both control arms were throughouly rusted as well as the subframe. i paid to get the one repaired but still don't drive the car as i don't feel safe until the other is taken care of as well.
12/02/200449000103/03/2004
 I owned the car for 5k miles and the front wheel bearings are bad. this is an expensive repair for a 2 year old car. i searched the internet and found this to be a common problem for subarus. the drivetrain is noisy, so it is hard to detect during normal driving and can really damage the car if not found. *jb
SUSPENSION - FRONT
07/06/2011
 The passenger side lower control arm on our 2002 subaru wrx wagon snapped rendering the car inoperable. the car has been towed to a mechanic. when i looked under the car you could see the arm was rusted through. once the car was loaded on the rollback there was a visible pile of rust on the pavement..
06/23/2011127000
 Lower control arm for my 2002 subrau wrx rusted completely and broke, which also called the sway bar to be ripped off. thankfully it only happened pulling out of the driveway and not on the highway.