Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 07/19/2012 | 94979 | 1 | |
| The tcm switch on my 2008 suzuki forenza was replaced in november of 2010 and was found by an authorized service center for suzuki as being defected. i was told that it caused the transmission to switch itself into neutral, which caused the car to fail attempts to accelerate at times. i had taken the car to the suzuki dealership where i purchased the car within 30 days of buying the car and complained about acceleration. i was told the was new and would take a little while for the parts to work out their newness. within the next two years this issue persisted and would cease to happen after taking the car in and being told there was no problem found. the issue seemed to go away and would return again within 90 days. i was even told that i was used to driving cars with better performance and my perception of how the car drives was the issue. it was only after going to different service center that i was told the tcms are often replaced but the failure to accelerate issue could also be the engine or transmission. failure to accelerate could happen after coming to a complete stop or acceleration above 40mph. the issue returned after having the tcm switch replaced within 90 days as it had done after each visit where i was told there was no problem found. the incidents were intermittent and if left past 90 days would increase in frequency. my latest visit was to the original dealership on 7/14/12 where i was told that no problems were found with the tcm switch. when asked to see the read out for the test, i was denied and given $1,500 in estimates to clean my engine and general maintenance that was due. the engine light came on this time, so, i could have errors read. i found out in september that the tcm switch is failing. this complaint is the first step to getting this addressed. *tr | |||
| 07/19/2012 | 94979 | ||
| The tcm switch on my 2008 suzuki forenza was replaced in november of 2010 and was found by an authorized service center for suzuki as being defected. i was told that it caused the transmission to switch itself into nuetral, which caused the car to fail attempts to excellerate at times. i had taken the car to the suzuki dealership where i purchased the car within 30 days of buying the car and complained about excelleration. i was told the was new and would take a little while for the parts to work out their newness. within the next two years this issue persisted and would cease to happen after taking the car in and being told there was no problem found. the issue seemed to go away and would return again within 90 days. i was even told that i was used to driving cars with better performance and my perception of how the car drives was the issue. it was only after going to different service center that i was told the tcms are often replaced but the failure to excellerate issue could also be the engine or transmission. failure to excellerate could happen after coming to a complete stop or excelleration above 40mph. the issue returned after having the tcm switch replaced within 90 days as it had done after each visit where i was told there was no problem found. the incidents were intermitted and if left past 90 days would increase in frequency. my latest visit was to the original dealership on 7/14/12 where i was told that no problems were found with the tcm switch. when asked to see the read out for the test, i was denied and given $1,500 in estimates to clean my engine and general maintenance that was due. the engine light came on this time, so, i could have errors read. i found out in september that the tcm switch is failing. this complaint is the first step to getting this addressed. | |||