Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/15/20030
 Leak in ac condenser found to be a common problem, leak in same location on several vehicles. pull to right while driving that alighnment cant fix, similar problems reported by other owners. premature wear and vibration of front brakes similar to complaints of other owners. no offer to replace failing condenser by dealer who told me about problem with other condensers they knew about. can not find any contact info on suzuki motors site to complain.
01/01/2001112/15/2000
 While driving in bad weather, snow/rain at 20 mph the vehicle started to fishtail. consumer lost control and vehicle turned on its side. after vehicle was upright again, consumer wanted to drive vehicle to dealer. steering was pulling toleft/ steering came loose from wheels. vehicle towed to dealer. *ak *slc
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
06/25/20012010/01/2000
 Manufacturer refuses to acknowledge although other owners reported incident. no safety defect listed. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
03/25/2002106/01/2000
 After driving this vehicle for approx. one month we returned to the saleman and told him the steering didn't seem right. he drove the vehicle and said it was fine. we thought because we had never owned a 4-wheel drive vehicle that we just needed to get used to it. after this the steering constantly got worse and in june after several communications we took the car in for them to again check. they said that it was unsafe and we must leave it because the wheel might fall off. when we picked the vehicle up the steering still did not seem right. only now you could tell it was the front left that was abnormal. we expressed this to them but they said it was fine. it never did seem to drive correctly, but like many things you get used to the imperfections and go on with your life. while driving home from work the front left hub assembly with wheel fell off the axile. suzuki says this is not a covered repair because we have more then 36000 miles on the car. we feel this is truly a safety hazard and should be covered and noted since it could cause casulties if you were traveling at higher speeds. thank you for your help.*ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
01/04/200425000106/05/2000
 The driver was making a left turn at a speed of 15 mph, when all of a sudden the consumer lost control of the vehicle and crashed into a tree. the driver stated the tie rod was defective. provide further details. *jb *jb