Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WHEELS | ||||||||||||||||
| 00E080000 | AMERICAN SUZUKI MOTOR CORP. | E (Equipment) | 98 | 12/20/2000 | MFR | AMERICAN SUZUKI MOTOR CORP. | 12/26/2000 | 01/02/2001 | ||||||||
| Defect Summary | Equipment description: steel replacement wheels, part no. 4310-665d21-27s, used for spare parts on 1999-2001 suzuki grand vitara and 2001 suzuki grand vitara xl-7 multipurpose passenger vehicles. the affected wheels were produced from july 30 through september 20, 2000. the thickness of the steel wheel inboard of the area where the wheel rim is welded to the wheel disk is less than the design specification. | |||||||||||||||
| Consequence Summary | This condition can lead to cracking of the wheel, gradual loss of air in the tire, and possible loss of vehicle control. | |||||||||||||||
| Corrective Summary | Dealers were notified to remove any of these affected wheels from the stock inventory and return to american suzuki motor company. suzuki will notify any end users which purchased the replacement wheels of the defect and to return their wheels to suzuki for a free replacement. | |||||||||||||||
| Notes | Dealer notification began on december 20, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact suzuki at 1-714-572-1490.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 01/01/2002 | |||
| Each time contacted dealer to get recall 00e080000repairs done on steel wheels, and was told that parts were on the way. 1st attempton 01/02, 2nd attempt 03/02, and 3rd attempt0n 08/15/02. | |||
| 08/21/2001 | 0 | ||
| Little by little rims had been cracking without a prior notice just like mentioned in recall 00 e 080 000 on december 19, 2000. please provide more information.*ak | |||
| 08/07/2001 | |||
| Had received recall notice 00e080000 concerning steel wheels over 2 months ago. had contacted dealership, and spoke to service manager. was informed that no parts were available the, . contacted dealership once more, and still no parts available.*ak | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 04/18/2005 | 1 | 11/22/2003 | |
| Consumer letter regarding the poor sales and service ethics of the suzuki dealership.***no answer required***. *mr when the consumer purchased the vehicle the remote for the door locks did not work. a new one was ordered which the consumer had to pay for. the vehicle did not come with an owner's manual and the consumer had to pay for a new one. the air conditioner did not work. while driving the consumer heard a thumping noise. the consumer's husband checked the vehicle and found that two lug nuts on the driver's side rear tire were missing and the three others were loose. the other wheels were check and they too has loose lug nuts. *nm | |||