Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
12/05/2008194041
 There is a significant problem with the alignment on this car. i have gone through 2 sets of back tires in less than 36,000 miles. when i brought the car to the dealership, the service manager told me that it's not a problem... but just something i should expect with the grand vitara. he advised that they do know that the car is eating up back tires at a very quick rate, but that since they know this, they now expect it and therefore it is not an issue. i am now replacing my second set of tires after only 15,000 miles (my first set was replaced at 19000). they are completely bare and unsafe. i am appalled that instead of addressing this issue for the safety of it's customers (and others on the road), that instead suzuki is just advising me to deal with it. i have always kept my tires properly filled, checked the tire pressure etc. there is something very wrong with this car that it is making these tires go bald so quickly. *tr
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
04/15/2010105/16/2006
 2006 suzuki grand vitara. consumer states concern with the failure of the esp (electronic stability program) module. *tgw the consumer stated the replacement unit is $3,000.00 plus installation and tax. *jb
SUSPENSION - FRONT
12/17/200715000203/06/2006
 I purchased my suzuki grand vitara in 2006 brand new. within 15k miles, the tires were worn out, so i took it in and they told me they would put 2 new tires on it, if i purchased and alignment, which i did. now at 33k miles, my tires are worn out again and they said they had changed the specs on suzuki's alignments, so now my alignment is out due to old specs. they did offer to put 2 new tires and align it if we purchased 2 more tires @ $380.00. i told them i could get tires cheaper than that and they pulled the offer. no matter what happens, as long as the alignment is out, it will continue to eat my tires off. it is very unfair that i have to get an attorney to get suzuki to fix my car that is under warranty. i know the tires are not under warranty, but the alignment is!!! *tr
SUSPENSION - REAR
05/28/200815000
 2006 suzuki grand vitara , rear tires are going bald within 12000-15000 miles, crazy thing is that it is only happenning to the rear tires...i just went and got my third set of tires this afternoon since having this 2006 suzuki grand vitara. i guess i better start filling up my piggi bank for the next set of tires in 12000-15000 miles, thant is unless suzuki corp. admits that this car is defective.
02/01/2009640001
 On february ,1st, 2009 , the left rear suspension knuckle broke while driving on interstate 10 going east near vidor, texas. while going ~ 60 m/hr. lost control of the car and it was spinning on the freeway(2 lanes , construction zone).the car also had some minor damage to left front and rear right bumper due to rubbing against the freeway divider. all 4 tires were intact, no blow outs. the car was towed to a suzuki dealer in houston (dmontrond suzuki 281-872-0934). my insurance company adjuster decided to total the car on 2/6/09. i contacted suzuki corporation at 800-934-0934 talked to orlando. orlando indicated that there was no recall on my car and all he can do is to get information and give me a case number, i gave him the same details in this letter and the case number he gave me is 2-183409403. i did not hear from suzuki since i filed the complain on 2/6/09. *tr
12/17/200715000203/06/2006
 I purchased my suzuki grand vitara in 2006 brand new. within 15k miles, the tires were worn out, so i took it in and they told me they would put 2 new tires on it, if i purchased and alignment, which i did. now at 33k miles, my tires are worn out again and they said they had changed the specs on suzuki's alignments, so now my alignment is out due to old specs. they did offer to put 2 new tires and align it if we purchased 2 more tires @ $380.00. i told them i could get tires cheaper than that and they pulled the offer. no matter what happens, as long as the alignment is out, it will continue to eat my tires off. it is very unfair that i have to get an attorney to get suzuki to fix my car that is under warranty. i know the tires are not under warranty, but the alignment is!!! *tr