Suzuki Grand Vitara Xl-7 2004

Model Grand Vitara Xl-7 made in 2004 by Suzuki got 33 consumer complains there is 1 recall as well as 1 service bulletin. Consumer complaints with reference, among others things, to air bags, electrical system and equipment. Technical service bulletines regarding power train. There was one recall concerning fuel system, gasoline . The car has one 2.7 engine.

Model 2004

Engine [L]CylindersTransmissionDriveEstimate MPG (city/highway/combined)Unadjusted MPG (city/highway/combined)FuelFuel costClassRelease date
2.7 6Lockup/automatic, 5 gearsR18/22/2019.6/28.8/22.8905Regular1050SPEC PURP VEH - S.U.V. - 2WD
2.7 6Manual, 5 gearsR17/22/1919.2/27.9/22.334Regular1105SPEC PURP VEH - S.U.V. - 2WD

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, GASOLINE
04V427000AMERICAN SUZUKI MOTOR CORP.from 06/01/2003 to 06/30/2004V (Vehicle)17209309/29/2004MFRAMERICAN SUZUKI MOTOR CORP.08/30/200408/31/2004
Defect SummaryOn certain passenger vehicles, under ambient temperatures below -25 degrees celsius, moisture can freeze in the fuel pressure regulator. as a result, fuel system pressure may increase at the time of engine start up, causing fuel loss at the fuel pipe/fuel hose connection.
Consequence SummaryFuel loss in the presence of an ignition source could result in a fire.
Corrective SummaryDealers will replace the fuel pressure regulator, the fuel deliver hose and replace the hose clamp with an improved clamp. the recall began on september 29, 2004. owners should contact suzuki at 1-800-934-0934.
NotesSuzuki recall no. 99-er.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
070703710022373Service manual update. differential carrier, differential cover, and differential bolts have been modified. *kb08/09/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
02/08/201236780
 Air bag light stays on had auto to suzuki dealer 3 time. light still on they changed control modgel, seat sensor. i am not the only one with this problem. the car was never wrecked or any damage to it. they are ordering a clock spring which i think is whole air bag system, i have paid 3200.00 dollars with the air bag light that is still on.
09/29/201115
 Airbag light on and clock/temp display flashes. this symptom was reported to suzuki motors usa as a safety concern soon after the vehicle began selling because the front passanger side airbag might not deploy in case of an accident. suzuki motors usa aknwoleged the problem and made available a new adjuster set front right for replacement. suzuki motors will not replace the bad component, it is requiring customers to pay the 1hr labor + $1500 part cost for vehicles that are past the factory warranty (36 months, 100k mailes). the cost to correct the safety problem should be payed suzuki motors usa.
03/15/2008345001
 Major safty issue, air bag stop working after 38,000 mi and no manufacturer concern. relay not working?????air bag dash light. dash clock also flashing????? *tr
AIR BAGS - FRONTAL
03/16/2007
 I purchased a new 2004 suzuki xl my air bag light have been for 3 yr and know one can tell me why , my clock flashing and dont keep time. i have purchased a new batterty. when crarcking up engine it sound like it is going to explore and something it will start to smoke.
06/25/200628000101/31/2004
 Driving south on interstate 81 (mile marker 109-110) several cars, including myself, lost control of their vehicles (hydroplaning) through this section of the highway. it was apparently a known problem area to emergency personnel, police and tow companies and from talking to all of them penn dot refuses to do anything about it. the locals call it 'dead man's trap' or something like that. the towing company had already picked up 5 cars that afternoon. there are no guard rails and i went over an embankment, through the woods and hit a tree dead on and center. i was driving a 2004 suzuki xl7. it smashed the front bumper through the radiator. the air-bags never deployed. less than a month ago i had this vehicle in for service (under warranty) because the air-bag disengaged light was coming on and staying on. the computer was replaced on the vehicle approximately. 2 weeks before the crash. i always wear a seat belt and am thankful it did its job! i am also pleased to announce with all the spinning, bouncing off trees going down hill that my suv never rolled. my biggest concern is the failure of the airbags to deploy when hit with such force dead center in the front of the vehicle. *jb
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
04/01/20059200035207/27/2004
 Air bag light on and radio flashing. took car into dealer, i was told he knew exactly what the problem was, already had another vehicle in earlier the same day with the same problem. passenger side air bag sensor under the seat had gone out. would have to replace the entire bottom of the seat at a cost of over $1000.00. not covered under warranty and the air bag will not work without the senor. this is a 2004 model vehicle that the passenger side is rarely if ever used. an air bag sensor going out within a year and with more than one car in the same day seems to be a major safety issue that should be resolved immediately. obviously there is a defect if my car is not the only one with a similar problem. *nm
ELECTRICAL SYSTEM
09/29/201115
 Airbag light on and clock/temp display flashes. this symptom was reported to suzuki motors usa as a safety concern soon after the vehicle began selling because the front passanger side airbag might not deploy in case of an accident. suzuki motors usa aknwoleged the problem and made available a new adjuster set front right for replacement. suzuki motors will not replace the bad component, it is requiring customers to pay the 1hr labor + $1500 part cost for vehicles that are past the factory warranty (36 months, 100k mailes). the cost to correct the safety problem should be payed suzuki motors usa.
03/16/2007
 I purchased a new 2004 suzuki xl my air bag light have been for 3 yr and know one can tell me why , my clock flashing and dont keep time. i have purchased a new batterty. when crarcking up engine it sound like it is going to explore and something it will start to smoke.
05/30/2008331
 I noticed when i started my vehicle it started rough and that there were some warning lights on the dashboard. the battery,abs,and the 4x4 lights were flashing. as i proceeded to my destination which was about 23 miles,i noticed that the radio was shutting off and on, when i put the window down the radio completely shut off. that when i started to get concerned especially i was on the expressway. when i got off the exressway i noticed that my fuel light got on to where the needle was all the way down on empty, just as i was turning in to a side street with on coming traffic my vehicles engine just shut off in the middle of the road as i was turning. i then cruised in neutral to the side street where then i call for a tow truck. my vehicle is practically new only 4 year old and has 33,500 miles on it. since i purchased my vehicle i took it to the dealership every 3,000 miles for complete checkup of the vehicle which is a 2004 suzuki xl7. i did take my suzuki to a mechanic and they found that the alternator went bad . *tr
03/15/2008345001
 Major safty issue, air bag stop working after 38,000 mi and no manufacturer concern. relay not working?????air bag dash light. dash clock also flashing????? *tr
EQUIPMENT
08/18/2008622831
 The air conditioner went out on our 2004 suzuki xl-7. this occurred a couple months ago at around 60,000 mi. the compressor was bad, $1500! now it is going again! i talked with a guy at the repair shop, another xl-7 customer, who said he gets about 10,000 miles per compressor on his, he was in for #4. i think there is a problem at the least, and a scam at worst case. *tr
POWER TRAIN - AUTOMATIC TRANSMISSION
10/14/20041
 While shifting the transmission, it would down shift to a lower gear on its own. the consumer was able to drive it to the dealer for an inspection. the mechanic informed the consumer that the vehicle was operating as designed. please fill in additional information. *jb
SEATS
09/29/201115
 Airbag light on and clock/temp display flashes. this symptom was reported to suzuki motors usa as a safety concern soon after the vehicle began selling because the front passanger side airbag might not deploy in case of an accident. suzuki motors usa aknwoleged the problem and made available a new adjuster set front right for replacement. suzuki motors will not replace the bad component, it is requiring customers to pay the 1hr labor + $1500 part cost for vehicles that are past the factory warranty (36 months, 100k mailes). the cost to correct the safety problem should be payed suzuki motors usa.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
02/26/200744600010/17/2003
 While my husband was driving our suzuki xl7 2004, the passenger door on the driver's side, began to show some smoke. suddenly, flames started to come out from the power window button. the fire was put out with water. when the panal was removed, apparently the fire was due to the wiring system. the fire damaged the power window button, the panel and the wiring up to our knowledge and after just a visual inspection. my daughter suffered an asma attack that evening due to smoke inhalation. i took the vehicle to the dealer and they told me that they could not do anything because i had exceeded my warranty period of 3/36,000. they also called the central offices to verify if the situation had been reported by another consumer in which they responded that this was the first report regarding this event. currently my vehicle is 3 yrs 4 months old with aprox. 44, 600 miles. the vehicle was not checked, and i was told that i should make a claim to my insurance in order to have it revised and fixed. currently the vehicle has not been repaired. *nm

Car dealers selling


StateCityZipNamePhone
ALHOOVER35216TAMERON SUZUKI
OHBARBERTONFRED MARTIN
PAHARRISBURG17105FAULKNER SUZUKI HARRISBURG7172387324
PRCAGUAS00726FLORIDA MOTORS787-746-4808