Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
12/01/20121
 2008 suzuki sx4. consumer writes in regards to electrical system problems in vehicle. *smd the consumer stated a recall was issued. the consumer also stated the dealer deceived many of their customers by not disclosing problems and not selling extended warranties.
05/09/201294000
 2008 suzuki sx4- took into dealership for complaint of ticking noise under the hood. after a $98 diagnostic fee they determined it needed a new engine because of bad rods due to oil starvation. after talking with service manager and dealership general manager both decided that repairs were not covered under 100,000 mile powertrain warranty. also the air bag warning light stays on and it was also determined that the entire seat would have to be replaced in addition to the catalytic convertor being replaced due to bad oxygen sensor. i have proof of all maintance and service repairs to include oil changes etc. i requested a meeting with general manager and was assured that he would investigate situation and get back with me in a couple of days. it has been a week and only communication i have received is a text message on my cell phone stating that no part of the powertrain warranty would apply even though the powertrain warranty includes all things listed in diagnostic review of the car this is extremely unprofessional and shows that suzuki does not stand by their products. a lot more to this story>>>>>> mathews suzuki, clarksville tn
10/10/201156379
 Copied this from this sitethe ecu also performs regular diagnostic checks of the air bag system. if the ecu identifies a problem, the air bag readiness (warning) light will illuminate on the instrument panel. when the air bag readiness light is illuminated, the air bag system might not perform properly in a crash. part of the required safety features required on most new vehicles is what was stated. corrected the mileage from previous complaint.... my 2008 suzuki sx4 shows the air bag light on along with the passenger seat belt light on(even when occupied) according to the above statement when the air bag readiness light is illuminated, the air bag system might not perform properly in a crash. so here i am. i followed up with a visit to suzuki dealer and $45 later they told me exactly what was stated on sites code b1312 and that i need a new passenger seat cushion, that the sensor was not working. then they hit me with a cost of $1009.82 + tax to replace a cushion...mind you a part that is mandated to be on vehicle and working. this is obscene and i refused then they offered to cut it in half $600 +...why do i have to pay anything for a obvious defect in their system as indicated by other entries on here and other sites pertaining to the same problem. is everyone waiting for a major accident. also they could not tell me if all was disabled, part disabled or none were disabled. action is definitely needed by someone or some agency to step in and address this problem.
03/01/20083000
 Tl* the contact owns a 2008 sx4 crossover. the windshield wipers and the rear view mirror vibrate when driving. the windshield wipers were replaced, but the failure resurfaced. also the front tires and the driver-side brakes have prematurely failed . the dealer cannot identify the cause of the failure. the current mileage was 31,000. the failure mileage was 3,000.
11/13/2008120001
 The car doesn't start when i turn the key, if its too hot out or cold out. it takes 30 minutes of turning the key over before the car will start. i have brought it into the dealership 4 or 5 times now, and they put a downward tail pipe on it, but still hasn't fixed the problem. *tr
ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR
12/01/20121
 2008 suzuki sx4. consumer writes in regards to electrical system problems in vehicle. *smd the consumer stated a recall was issued. the consumer also stated the dealer deceived many of their customers by not disclosing problems and not selling extended warranties.