Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
12/15/200929600
 I have an issue with the air bag sensor under the passenger seat of my 2008 suzuki sx-4 crossover awd. the air bag light on the dash comes on and stays on, as well as the passenger seat belt light on the information display comes on and stays on. i took the vehicle to the dealership and they checked the code and found a code recorded for the airbag system. they could not determine what triggered the code however they said they reset the system and it should be fine. the same day the lights came back on so i took the vehicle back to the same dealer. this time they told me that the passenger side under seat assembly which contains the air bag sensor was bad and would need replaced at a cost of $2500 just for the part. i went on the internet and searched for similar problems and was surprised to find that there are many others with the same problem. the company has not agreed to do anything to alleviate the problem for me or the others that have had the same problem. i have also not been able to discern for sure whether the air bags will work as long as the vehicle has this problem. if not it is a definite safety problem and should require a recall to fix the problems or replace the defective parts. to be a . i have basically been told that since the vehicle is out of warranty that i am out of luck, however i feel that if this is a defect that they are aware of and have not done anything about that they should be held responsible, especially if the problem is potentially endangering the operators of these vehicles. the car was at the suzuki dealer before warranty expiration and i state that problem and they said that they can't duplicate de problem, after the warranty expired the problem is back and now all the airbags and seat belts ligths are on all the time.