Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
06/06/201112127
 While driving on a winnipeg street, approaching a red light @ about 40/45km, & changing to the lane on the right, the steering locked. this occurred on june 6th, 2011. it was a sunny morning. hadn't rained for at least 24 hrs. i immediately put on the hazard light, shifted to neutral, restarted & drove away without further incident. this has never occurred before; car purchased july 2009--current mileage-12,300 km. no other problems. my mechanic examined all relevant areas and said he found no worn parts or defects. he test drove the car but could not find anything of concern. he stated the car computer did not register that any such incident had occurred. haber suzuki test drove the car on june 13. found no fault with the drive; also stated that the car computer did not indicate that an incident had occurred & saw no reason for further investigation. they informed me that the car had stalled & that caused the steering to lock. the manager there stated that no further investigation was necessary.
02/24/201118500
 Belt tensioner on 2009 suzuki failed. the car had 18000 miles on it. the failure was a noisy belt, which gradually grew louder. the belt fell off before i could get it to the dealer. lost power steering and charging system.
STEERING - COLUMN
10/16/2009945
 Tl*the contact owns a 2009 suzuki sx4. while driving 20 mph the steering column locked. as a consequence she crashed into a ditch and was taken to the hospital due to her injuries. the vehicle was towed to the dealer. a police report is available. the damage to the vehicle was over $17,000 and was in the process of being repaired by the dealer. the technician could not identify the cause of the failure. the failure mileage was 945.