Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/01/200980000
 Ac compressor went out twice in my 2002 suzuki xl-7. once in august 2009 and again in may 2012. i had to have it replaced twiced because it was a pretty hot summer. it assume if the car last another few years, i will have to replace it again. how annoying! also, after the summer months, during the winter months when i need to turn on the heat, the service engine light comes on. i got this tested and it had to do with the ac compresssor. this makes sense because the xl-7 compressor is dual. it's runs ac and heat. power steerling has been leaking for the past year. i would add power steering fluid every two weeks or so. but now it's progressively gotten worse. i have to add fluid every other day. front and back bumper is displaying corrosion. it looks like the metal hinges that hold up the bumpers are wearing and you can see it. this car was not built to last. i forsee many more issues.
01/01/200959000
 Tl*the contact owns a 2002 suzuki xl-7. while driving approximately 65 mph, the contact heard a knocking sound. the air conditioning shut off and she exited off the interstate. in addition, the power steering would not allow her to turn properly. she turned off the vehicle and attempted to restart it, but the failures continued. the contact managed to drive to a service station and the mechanic stated that the issue may have been the power steering. she purchased fluid, but another mechanic stated that the belt failed. the contact went to an auto parts store and a mechanic replaced the belt. she then took the vehicle to a dealer who stated that the air conditioning compressor needed to be replaced and would cost approximately $2,500. she went to an auto service shop and the mechanic disabled the air conditioning mechanism because it could potentially be a safety hazard, if activated. the compressor has not yet been replaced. a report was filed with the manufacturer and they stated that they could not assist. the current mileage was approximately 62,000 and failure mileage was approximately 59,000.
10/09/2005109/15/2002
 Vehicle does not drive straight and wanders. this car has been in the shop many times for the same problem but no fix. *nm