Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/18/20081
 That suzuki feels that it is easier to pay people off that have lost there life or that have been hurt in a car accident than to put in a simple part that will prevent there cars they have built from crushing! i am letting you know this because my mother was killed on may 18, 2008 while driving her suzuki xl 7 (2004) on the way home from spending the weekend with her 3 grandchildren in cape coral, fl. she was traveling north on i-75 and when her car and another collided. our lives where changed forever. my mothers car rolled 2.5 times and landed on the roof side and her car was crushed beyond anything you could imagine. they could not get through the metal that was all tangled and mashed together, so they had to use the jaws of life remove my mother from her car. i am not writing you this out of pity but my heart goes out to all those who are driving a suzuki xl 7 (2004) that little do you know that if you are to roll there is no protection for you. please take whatever action you feel you need to do to protect you and your family and others you know that might not be aware of this problem that suzuki is aware of, but feel it is cost effective to just pay people to keep there mouths shut! please help me fix this awful problem so that someone else does not feel the pain that i am feeling with the loss of my mother. *tr
STRUCTURE - BODY
09/30/2003120309/30/2003
 While driving on flat road, the vehicle did not accelerate over 50-60 mph. the dealership was unable to duplicate the problem. *ak the consumer purchased the vehicle with what she thought was minor cosmetic problems then they started to get worse as time went on, there was a dragging which came from the rear interior, the seat belt holders rattled, the leather seats had sink holes where the batting was coming from the leather, and there was a loud roar coming from the engine. *scc *jb