Tesla Roadster2

Model Roadster2 made by Tesla got 10 consumer complains there is 1 recall as well as 23 service bulletins. Consumer complaints with reference, among others things, to electrical system, power train. Technical service bulletines regarding electrical system, engine and engine cooling and equipment adaptive. There was one recall concerning electrical system .

Model 2010

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
ELECTRICAL SYSTEM - BATTERY - CABLES
10V458000TESLA MOTORS, INCfrom 06/01/2010 to 09/30/2010V (Vehicle)43910/31/2010MFRTESLA MOTORS, INC10/01/201010/06/2010
Defect SummaryTesla is recalling certain model year 2010 roadster 2.0 and 2.5 vehicles equipped with a 12v auxiliary cable. the 12v auxiliary cable for the low voltage back up power system may be improperly routed. if the wire is improperly routed, and trapped against the wheel well cover, the wire may abrade against the edge of the carbon fiber armature and, over time, expose the wire. contact between the bare wire and carbon fiber may cause a short-circuit leading to possible electrical arching.
Consequence SummaryShort circuit and electrical arcing could lead to a fire in the right front headlamp area.
Corrective SummaryTesla motors will check the routing of the 12v auxiliary cable and install a protective sleeve over the wire free of charge. this will prevent misrouting and pinching by the wheel well cover. the safety recall began on october 31, 2010. owners may contact tesla customer service at 877-888-3752.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - BATTERY
SB-12-46-00101/27/201210043318Tesla motors: during the shipment of battery pack sheets, residual coolant may leak effecting shipping container integrity. *pe03/12/2012
TSB-10-17-00506/17/201010034133Tesla: updated-switchpack not charging auxiliary battery; switchpack charge circuit malfunction prevents auxiliary battery from charging. some vehicles may experience a malfunction of the charging circuit in the switchpack which may resul10/18/2010
ELECTRICAL SYSTEM - BATTERY - CABLES
SVC-11-16-01311/22/201110042765Tesla: during normal operation of vehicle, aps cable grommet can become dislodged. to improve security against water ingress a new design has been provided. *pe01/10/2012
ELECTRICAL SYSTEM - WIRING
SVC-11-17-01107/25/201110041204Tesla motors: roadster 2010-2011. there is water entry through the hood release cable grommet. *rm09/20/2011
SVC-11-17-01107/25/201110041204Ready09/20/2011
TSB-10-47-00606/21/201010034125Tesla: drive button modification; incorrect drive buttons installed. a number of vehicles have been fitted with incorrect drive buttons. the suspect part causes an intermittent failure and lockup of all shift functions when the drive butt10/18/2010
TSB-10-17-00302/23/201010033552Tesla: intermittent no start or charge. the implementation of a simple fix for a power drain caused by the immobilizer system which results in a contractor power fault in e.u. 2.0 power train vehicles. the fix is an adapter which plugs08/23/2010
ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN
SVC-11-40-01411/22/201110042770Tesla: information provided in regards to assembling a new sealed bearing dual pem/motor fan that is retrofit dual design to replace two separate fans with a single assembly to improve reliability and function in adverse weather condition01/10/2012
SVC-11-40-01511/22/201110042769Tesla: information regarding the motor and pem fans where certain types of weather conditions, such as snow, may accumulate too close and cause adverse affect on the airflow and cooling efficiency. this may shortened the useful life of01/10/2012
ENGINE AND ENGINE COOLING - ENGINE
SVC-11-40-01411/22/201110042770Tesla: information provided in regards to assembling a new sealed bearing dual pem/motor fan that is retrofit dual design to replace two separate fans with a single assembly to improve reliability and function in adverse weather condition01/10/2012
SVC-11-40-01511/22/201110042769Tesla: information regarding the motor and pem fans where certain types of weather conditions, such as snow, may accumulate too close and cause adverse affect on the airflow and cooling efficiency. this may shortened the useful life of01/10/2012
SVC-11-17-01107/25/201110041204Tesla motors: roadster 2010-2011. there is water entry through the hood release cable grommet. *rm09/20/2011
SVC-11-17-01107/25/201110041204Ready09/20/2011
TSB-10-17-00302/23/201010033552Tesla: intermittent no start or charge. the implementation of a simple fix for a power drain caused by the immobilizer system which results in a contractor power fault in e.u. 2.0 power train vehicles. the fix is an adapter which plugs08/23/2010
EQUIPMENT ADAPTIVE
TSB-09-15-00712/22/200910037822Tesla: floor mats were not anchored to the floor. they have not interfered with the operation, but are a nuisance. *rm06/06/2011
TSB-09-15-00712/22/200910037822Ready06/06/2011
TSB-10-34-01108/19/201010037054Tessla: on 2010 roadsters there is a chance that a tpms antenna may not be fully connected which can cause a blank reading on the touch screen. *rm04/29/2011
TSB-10-34-01108/19/201010037054Ready04/29/2011
POWER TRAIN - DRIVELINE
TSB-10-47-00606/21/201010034125Tesla: drive button modification; incorrect drive buttons installed. a number of vehicles have been fitted with incorrect drive buttons. the suspect part causes an intermittent failure and lockup of all shift functions when the drive butt10/18/2010
STRUCTURE - BODY - DOOR
TSB-10-10-01208/25/201010037055Tessla: some door switch plates are made of mild steel instead of stainless steel which will cause it to deform and become inoperative. *rm04/29/2011
TSB-10-10-01208/25/201010037055Ready04/29/2011
UNKNOWN OR OTHER
TSB-10-16-01008/18/201010037053Ready04/29/2011
TSB-10-16-01008/18/201010037053Tesla: there are revised torque specifications for the bolts on the battery pack cover. *rm04/29/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
12/08/20107000
 While driving at approximately 30mph, my car experienced drive loss, which means the power train was shut down so the car could only coast to a stop. this happened with no warning. as the power was shut down, the on board screen stated power train shut down or a similar message. i was not in a dangerous situation at the time, so i was able to stop without being hit by another vehicle. the manufacturer investigated the problem. the software on board the car decided to cause the shut down. in this case, the software decided to shut down all systems in order to protect the battery. it did this because a faulty sensor on the battery sent a signal that the temperature was extremely cold. extreme cold is harmful to the battery life, so the car shuts down to avoid costly battery replacements. tesla management has confirmed that this shut down process can occur for many other reasons as well, and is used in general as a way to handle exceptional conditions. i think it is extremely dangerous for the on board software to shut down a vehicle while in motion. i am not aware of any other vehicle autonomously making such decisions, so i feel it is important to report this hazard to the safety of occupants of tesla roadsters. the vehicle was completely drivable at the time. i was able to start it again, and the problem recurred 6 more times sequentially. tesla has promised a software fix to address the problem, but has not delivered one. i have been waiting for a over 8 months for them to fix it, hence the delay in my report to nhtsa.
POWER TRAIN
12/08/20107000
 While driving at approximately 30mph, my car experienced drive loss, which means the power train was shut down so the car could only coast to a stop. this happened with no warning. as the power was shut down, the on board screen stated power train shut down or a similar message. i was not in a dangerous situation at the time, so i was able to stop without being hit by another vehicle. the manufacturer investigated the problem. the software on board the car decided to cause the shut down. in this case, the software decided to shut down all systems in order to protect the battery. it did this because a faulty sensor on the battery sent a signal that the temperature was extremely cold. extreme cold is harmful to the battery life, so the car shuts down to avoid costly battery replacements. tesla management has confirmed that this shut down process can occur for many other reasons as well, and is used in general as a way to handle exceptional conditions. i think it is extremely dangerous for the on board software to shut down a vehicle while in motion. i am not aware of any other vehicle autonomously making such decisions, so i feel it is important to report this hazard to the safety of occupants of tesla roadsters. the vehicle was completely drivable at the time. i was able to start it again, and the problem recurred 6 more times sequentially. tesla has promised a software fix to address the problem, but has not delivered one. i have been waiting for a over 8 months for them to fix it, hence the delay in my report to nhtsa.