Tiffin Phaeton 2007
Model Phaeton made in 2007 by Tiffin got 3 consumer complains there are 6 recalls as well as 9 service bulletins. Consumer complaints with reference to equipment. . Technical service bulletines regarding equipment, equipment adaptive and unknown or other. There were some recalls concerningelectrical system, equipment and service brakes, hydraulic.
Model 2007
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||||||||||||
| 07V363000 | SPARTAN CHASSIS, INC. | from 06/11/2007 to 07/03/2007 | V (Vehicle) | 1672 | 01/16/2008 | MFR | TIFFIN MOTORHOMES, INC. | 08/15/2007 | 08/16/2007 | |||||||
| Defect Summary | On certain motor home chassis, there may be a loose connection between the bus bar and a grid pad due to the pins being slightly smaller diameters after assembly. electrical power may be lost to components of the major chassis operating systems (engine, transmission, starting, cooling) causing the vehicle to shut down and/or not be capable of powering up. | |||||||||||||||
| Consequence Summary | Each vehicle could potentially experience a unique circumstance where one or a combination of the following conditions could occur: loss of electrical power to the engine, transmission, starting and engine cooling systems, operation of the right chassis stop/turn signal and right trailer stop/turn signal, the anti-lock brake system, auxiliary brake system, the heater elements in the air dryer, and the heater element in the water-in-fuel separator. | |||||||||||||||
| Corrective Summary | The dvec bussmann box will be replaced. the recall began on january 16, 2008. owners may contact spartan at 1-517-543-6400. | |||||||||||||||
| Notes | Spartan recall no. 07025.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 11V082000 | TIFFIN MOTORHOMES, INC. | V (Vehicle) | 10683 | MFR | TIFFIN MOTORHOMES, INC. | 02/08/2011 | 02/09/2011 | |||||||||
| Defect Summary | Tiffin motorhomes is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient. | |||||||||||||||
| Consequence Summary | The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire. | |||||||||||||||
| Corrective Summary | Tiffin motorhomes is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the safety recall is expected to begin during february 2011. owners may contact norcold at 1-800-767-9101. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V585000 | TIFFIN MOTORHOMES, INC. | V (Vehicle) | 2717 | MFR | TIFFIN MOTORHOMES, INC. | 11/22/2010 | 11/22/2010 | |||||||||
| Defect Summary | Tiffin is recalling certain recreational vehicles equipped with 1200-series norcold refrigerators. the population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient. | |||||||||||||||
| Consequence Summary | The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak may not shut off in sufficient time to prevent a fire. | |||||||||||||||
| Corrective Summary | Tiffin is working with norcold to identify and notify any affected owners. owners will be instructed to contact norcold dealers to receive the remedy free of charge. please see norcold's defect report 10e-049 for additional information. the recall is expected to begin during december 2010. owners may contact norcold at 1-800-767-9101 or tiffin at 1-256-356-8661. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES | ||||||||||||||||
| 11V452000 | TIFFIN MOTORHOMES, INC. | V (Vehicle) | 1960 | MFR | TIFFIN MOTORHOMES, INC. | 08/25/2011 | 09/02/2011 | |||||||||
| Defect Summary | Tiffin motorhomes is recalling certain model year 2007-2011 phaeton, my 2008-2010 bus, and my 2010 allegro motorhomes equipped with kongsberg automotive adjustable brake pedals. the adjustable brake pedal arm may loosen allowing the arm to rotate around its shaft and swing in front of the accelerator pedal, reducing braking function. | |||||||||||||||
| Consequence Summary | A loose brake pedal increases the risk of a crash. | |||||||||||||||
| Corrective Summary | Damiler trucks (dtna) is performing recall repairs and notification to owners. the owners were initially notified by dtna trucks on december 22, 2009, and a follow up notice was mailed to owners on july 20, 2011. owners may contact dtna warranty claims department at 1-800-547-0712 or tiffin motorhomes at 1-256-356-8661 for more information. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| STEERING | ||||||||||||||||
| 08V393000 | TIFFIN MOTORHOMES, INC. | V (Vehicle) | 271 | ODI | TIFFIN MOTORHOMES, INC. | 08/01/2008 | 08/11/2008 | |||||||||
| Defect Summary | Tiffin is recalling 271 my 2007-2008 phaeton class a motor homes equipped with freightliner chassis. the aac front axle steering arm bolts with a latch lever pivot bolt assembly may have been over- tightened. | |||||||||||||||
| Consequence Summary | Over-tightened steering arm bolts may fatigue and fracture increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Tiffin is working with freightliner to have the steering arm tie rod fasteners inspected and replaced. the steering arm will be inspected for clearance to the king pin boss. freightliner is handling the remedy for this campaign. owners may contact freightliner at 1-800-547-0712. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| TRAILER HITCHES | ||||||||||||||||
| 09V069000 | TIFFIN MOTORHOMES, INC. | V (Vehicle) | 1408 | 01/21/2009 | MFR | TIFFIN MOTORHOMES, INC. | 02/27/2009 | 02/27/2009 | ||||||||
| Defect Summary | Tiffin is recalling 1,408 my 2006-2009 allegro bus, my 2007-2009 phaeton and my 2005-2009 zephyr vehicles built on spartan chassis and equipped with putman hitches. certain trailer hitches may fracture which could result in the loss of the trailer. | |||||||||||||||
| Consequence Summary | Suspect hitches may develop fractures and subsequent separation may occur, resulting in a vehicle crash, property damage or pedestrian harm. | |||||||||||||||
| Corrective Summary | Tiffin is working with spartan and spartan is handling the remedy for this campaign (please see 08v-567). the trailer hitch will be replaced free of charge. owners may contact spartan at 1-517-543-6400 or tiffin at 256-356-8661. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| SB-18 | 11/29/2007 | 10026735 | Tiffin motorhomes: spartan chassis: the location where the mud flap on certain phaetons could cause problems. there is the potential for a hole to rub in the trans oil cooler. csc letter was received. *pe | 12/10/2008 | |
| SB-21 | 03/18/2008 | 10026734 | Tiffin motorhomes: switch box grounding lug. the tap screw is not tight enough. this could cause problems at the load center causing a loss of ground. csc letter was received. *pe | 12/09/2008 | |
| EQUIPMENT ADAPTIVE | |||||
| SB-18 | 11/29/2007 | 10026735 | Tiffin motorhomes: spartan chassis: the location where the mud flap on certain phaetons could cause problems. there is the potential for a hole to rub in the trans oil cooler. csc letter was received. *pe | 12/10/2008 | |
| SB-21 | 03/18/2008 | 10026734 | Tiffin motorhomes: switch box grounding lug. the tap screw is not tight enough. this could cause problems at the load center causing a loss of ground. csc letter was received. *pe | 12/09/2008 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| SB-23 | 06/06/2008 | 10026732 | Tiffin motorhomes: a wire is not hooked up and needs to be. the navigational system will work until its program for a destination and get the path to the destination. csc letter was received. *pe | 12/09/2008 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| SB-21 | 03/18/2008 | 10026734 | Tiffin motorhomes: switch box grounding lug. the tap screw is not tight enough. this could cause problems at the load center causing a loss of ground. csc letter was received. *pe | 12/09/2008 | |
| EQUIPMENT - RECREATIONAL VEHICLE | |||||
| SB-21 | 03/18/2008 | 10026734 | Tiffin motorhomes: switch box grounding lug. the tap screw is not tight enough. this could cause problems at the load center causing a loss of ground. csc letter was received. *pe | 12/09/2008 | |
| EQUIPMENT - RECREATIONAL VEHICLE - LPG WATER HEATER | |||||
| SB-20 | 03/29/2008 | 10026736 | Tiffin motorhomes: there is a potential problem with the water heater by pass in your unit. there is a possibility it was incorrectly plumbed. csc letter was received. *pe | 12/10/2008 | |
| UNKNOWN OR OTHER | |||||
| 14 | 03/17/2007 | 10023312 | Tiffin motorhomes, inc. - 2007 phaeton sealing of bracket screws in window awnings. *nj | 11/14/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 11/01/2010 | |||
| Tl-the contact owns a 2007 tiffin phaton. the contact stated that he received a recall notice informing him to unplug the norcold refrigerator because of the high temperature sensor may cause death and/or injury. the contact and the mechanic has tried 7 different times and cannot get ahold of anyone. tb | |||