Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, OTHER
EL0109912/24/1999610059Subject regarding fuel gauge horizontal calibration procedure. *tt04/14/2000

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY
07/02/20041
 Vehicle stalls and dies on freeway almost causing wreck. find out there is no fuel in tank even though fuel gauge reads 1/2. toyota says tsb el010-00 addresses known defective 1999 and 2000 fuel gauges and also addresses some gauges inaccurately reading empty when 4 gallons remain, my vechicle is out of warranty so toy will not pay for fix. no engine, no steering, no brakes, lots of traffic...*ak.
FUEL SYSTEM, GASOLINE
04/22/20024001/26/1999
 1999 4 runner sr5. my complaint is that i have hard starting, intermittent (poor, rough) idle and some time not idle. at high elevation, i have extremely poor gas mileage. i have had several dealer services investigate the problem. dealers were not able to isolate problem. how i dealt with it over the years. never used the vehicle other than at sea level and pump throttle when idle was not able to be retained. *jb
11/06/19986
 I don't know what the clunking is still. the gas smell is ellusive. tail lights = frustrating!!!
FUEL SYSTEM, GASOLINE - DELIVERY
06/14/20051040002
 I was driving my 1999 toyota 4runner which i had just purchased with 104,000 miles on it. i was driving in the fast lane on i-695 when the car started losing power and slowing down very fast. i barely crossed three lanes of traffic to get to the shoulder. the gas guage read just under 1/2 full, but according to a tsb, the guage and sender unit should have been replaced. i had no warning from the car to tell me my gas tank was full. running out of gas on the highway is dangerous. i don't understand why this isn't a recall - why this isn't considered a defective product. the dealer wants to charge me to fix it, but i can't afford it. i was using my odometer to keep track, but the other day, i ran out again while driving in my neighborhood. i think with the a/c on, it must use more gas. i'm very upset.
09/03/2000107/01/1999
 While driving, the fuel line failed. approx. 7 gallons of gasoline sprayed over the entire engine. when i pulled off the highway, gas was dripping from the hood and streaming down the sides of the engine. thankfully, no fire! tim's buick, pontiac, gmc, toyota, 1006 commerce dr., prescott, az 86304, replaced the hose and placed additional rubber hose around the fuel line at the point of wear.*ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
12/10/1998310/01/1998
 Engine stalls while vehicle in operation. stalling occurs during deceleration (e.g. approaching a toll booth) and acceleration (e.g. accelerating after making a full stop). failures are sporadic and random (3x/month). dealer claims to have 4 to 5 vehicles (same make and model) with same problem. dealer claims inability to fix problem until special technical team arrives from manufacturer.
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL
11/01/20042
 The consumer smelled a gasoline odor coming from the vent area. the consumer took the vehicle to the dealer for an inspection. the mechanic informed the consumer that the fuel rail needed to be replaced. please fill in additional information. *jb
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
08/01/1999
 Fuel gauge giving incorrect readings.*ak
08/01/1999
 Fuel gauge giving incorrect readings.*ak
06/01/2000
 Gas gauge reads inaccurate. the low light comes on much too early and ahs caused me great inconvienence
FUEL SYSTEM, OTHER
08/27/2001
 Gas guage will read 1/2 tank when actually it's not. when fillling vehicle up gas guage will go to full, but never go pass half a tank. contacted dealer, couldn't fix gas gauge because of expired warranty. *ak
05/01/1999
 The gas gauge indicates that the tank is empty when actually it still may have 3.5 gallons of gas left.*ak
12/23/19983
 Incorrect reading of gas level in tank. been to dealer on three different occasions and nothing can be done. can nhtsa help in this matter. *ak
12/15/1998
 Ongoing problem with gas gauge not responding properly. consumer unable to know how much gas is in the tank. dealer notified, and informed consumer that there are no corrections at this time. seeking nhtsa help in this matter. *ak
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
03/11/200474120103/10/2004
 While driving on the freeway at 65 mph vehicle suddenly sputtered and stalled. consumer's vehicle was almost rear ended by another vehicle in the oncoming traffic, but consumer was able to pull off the freeway. dealership indicated the failure was due to a faulty sending unit in the fuel tank. it was reading full when the tank was empty. *ak the old style sending unit was obsolete and not available. *sc
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
04/12/200572505104/17/1999
 Vehicle stalls and dies on highway almost causing wreck. find out there is no fuel in tank even though fuel gauge reads 1/3. toyota says tsb el010-00 addresses known defective 1999 and 2000 fuel gauges and also addresses some gauges inaccurately reading empty when 4 gallons remain, but my vehicle currently have 72545 miles and out of warranty so toyota will not pay for fix. no engine, no steering, no brakes, lots of traffic. i am in the navy and will be driving from florida to san diego next month enroute to japan in october. i called toyota corporate and they said they know about it but since it's only a tsb and not a recall, they can't do anything to fix it unless i pay for it myself. these are known defects since the truck got out of the tahara plant in japan for sale to the u.s.
10/19/20045558706/01/1999
 The gas gauge would read full when it was actually empty, and visa versa. then the skin of the dash board by the tachometer bubbled from the heat of the circuit board over heating. i called toyota and was told there was no bulletin on this problem and they referred me to the dealership who also denied that a bulletin existed concerning the problem. i went to an auto repair business who researched the problem and found a bulletin from toyota regarding my problem (ref: bulletin el010-00). i called toyota back and then was told sorry but your outside the warranty time limit. there should have been notification made to the consumer by toyota regarding this matter. my the circuit board overheat causing the bubbling and could have caused a fire had i chose just ignore the gauge problem. toyota has chosen the ignore the problem in hopes that it will not be reported and at the expense of the consumer.
01/01/2004110/03/1998
 Gas gauge gives a false reading. i travel to iowa often and i know when to get gas so that i can make it home. during one trip i stopped to to get gas and noticed that the gas gauge indicate more gas than i should have. had i traveled a different route and relied on the gauge, i would have ran out of gas and got stranded, or worse. my car might have died on the freeway and might have caused major accidents. sometimes it tells me i have 3/4 full tank when it should be only 1/4.*ak
10/25/2003141
 Inconsistent fuel guage readings, causing me to run out of fuel when guage reads 1/4 tank. since it wasn't a recall, by the time i found out that there was a techinical service bulletin out, my 1999 toyota 4runner was out of warranty, so they refused to fix it unless i paid. i've been lucky so far that i haven't run out of fuel in a hazardous situation. i e-mailed toyota and they still wouldn't give any compensation, my vin was on the list of vehicles that have this problem, tsb el010-00 fuel gage inaccuracy adresses. i since found out i wasn't the only one who has had the same experience dealing with them on this issue. *ak
10/11/200379000
 Fuel gauge giving erratic reading. reporting empty with 6 gallon left.