Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
05/25/2012130000
 As i was merging onto the garden state parkway, i increased my speed to 60 mph. after going over an uneven surface on the road, the vehicle started to sway back and forth almost uncontrollably to the point where it felt as if it were going to roll. i immediately slowed down to the breakdown lane where i checked to see why the vehicle was doing this. to my surprise the rear control arm on the left side of the vehicle completely broke off of the frame due to what my opinion was rust. after receiving a more detailed inspection by an individual shop, the whole frame was shown to have holes due to rust. after this discovery they informed me that the vehicle was unsafe to drive and that i should inform toyota about the incident and see if they would be willing to help in any way. when i did call toyota they told me that there was nothing that they would do.
05/26/2012
 I had a mechanic replacing rotors on brakes and when i went to pick it up today, he told me the entire underside of my vehicle was rusting away. he advised me to avoid hitting any holes or bumps in the road since the frame supporting the gas tank is very damaged from rust. he stated that he would not trust driving it very far distances since things were going to start falling off underneath.
05/25/2012130000
 As i was merging onto the garden state parkway, i increased my speed to 60 mph. after going over an uneven surface on the road, the vehicle started to sway back and forth almost uncontrollably to the point where it felt as if it were going to roll. i immediately slowed down to the breakdown lane where i checked to see why the vehicle was doing this. to my surprise the rear control arm on the left side of the vehicle completely broke off of the frame due to what my opinion was rust. after receiving a more detailed inspection by an individual shop, the whole frame was shown to have holes due to rust. after this discovery they informed me that the vehicle was unsafe to drive and that i should inform toyota about the incident and see if they would be willing to help in any way. when i did call toyota they told me that there was nothing that they would do.
05/26/2012
 I had a mechanic replacing rotors on brakes and when i went to pick it up today, he told me the entire underside of my vehicle was rusting away. he advised me to avoid hitting any holes or bumps in the road since the frame supporting the gas tank is very damaged from rust. he stated that he would not trust driving it very far distances since things were going to start falling off underneath.
05/25/2012130000
 As i was merging onto the garden state parkway, i increased my speed to 60 mph. after going over an uneven surface on the road, the vehicle started to sway back and forth almost uncontrollably to the point where it felt as if it were going to roll. i immediately slowed down to the breakdown lane where i checked to see why the vehicle was doing this. to my surprise the rear control arm on the left side of the vehicle completely broke off of the frame due to what my opinion was rust. after receiving a more detailed inspection by an individual shop, the whole frame was shown to have holes due to rust. after this discovery they informed me that the vehicle was unsafe to drive and that i should inform toyota about the incident and see if they would be willing to help in any way. when i did call toyota they told me that there was nothing that they would do.
05/26/2012
 I had a mechanic replacing rotors on brakes and when i went to pick it up today, he told me the entire underside of my vehicle was rusting away. he advised me to avoid hitting any holes or bumps in the road since the frame supporting the gas tank is very damaged from rust. he stated that he would not trust driving it very far distances since things were going to start falling off underneath.
03/15/2012184000
 The vehicle right rear veered to the right because lower control arm detached (broke) from frame (strut rod fastened to the frame). i lost control of vehicle but regained, narrowly missing a little girl on her bike. toyota has had recalls on tacoma, tundra, and some sienna for prematurely rusted and broken frames. i called toyota in local town and they said my vin number has had no recall. to my research, the 4-runner has the same frame and build as the tacoma with numerous recalls. mechanic stated the break should never have happened. i have kept this vehicle within all manufacturer's suggested repairs and maintenance. i trusted toyota as a vehicle that was safe and dependable.