Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
10/03/201298000
 This complaint is to request that the national highway traffic safety administration open an investigation into frame rust and corrosion problems in the toyota 4runner. this is similar to the issues with severely rusted frames in the tundras and the 1995-2000 and 2001-04 toyota tacoma. i own a 1999 toyota 4runner with 99,000 miles that has extensive rust on the frame and rear axle. i believe this issue is a safety-related defect due to one or multiple factors. it could be due to poor paint or poor preparation prior to painting, due to poor steel or due to contamination at welds (for the frame) that caused the paint to fail rust proceeds very rapidly from the welds on the frame while the rear axle it seems the paint is worthless to protect the metal.
10/04/20101400001
 The fuel sending units on the '99 and '00 4 runner are defective and cause the fuel gauge to not read properly. i have run out of gas several times while the gauge is reading half full. toyota has a service bulletin on this but no recall. bulletin el010-00 and el010-99. it is a definite safety issue as i have run out of gas on a busy highway. *tr
10/04/2010140000
 The fuel sending units on the '99 and '00 4 runner are defective and cause the fuel gauge to not read properly. i have run out of gas several times while the gauge is reading half full. toyota has a service bulletin on this but no recall. bulletin el010-00 and el010-99. it is a definite safety issue as i have run out of gas on a busy highway.
05/01/201271000
 This complaint is to request that the national highway traffic safety administration open an investigation into frame rust and corrosion problems in the toyota 4runner. this is similar to the issues with severely rusted frames in the tundras and the 1995-2000 and 2001-04 toyota tacoma. i own a 1999 toyota 4runner with 71,000 mile that is severely rusted. so much so that my mechanic has told me it is unsafe to drive. while some may blame the climate for the rust, i believe this issue to safety-related defect based a design flaw. i also own a 1994 honda civic that has been through the same climate as the 4runner yet does not have this dangerous rust issue. unfortunately i am not alone in experiencing this issue. a search of your database shows over 30 rust complaints (as of 7/9/2012) and this is only based on review of the 1999 4runner model.
06/01/2012130000
 Frame is rusted through and fails safety inspection. manufacturer offers no reasonable recourse.
04/02/2012264400
 Issue is with the vehicle frame. vehichle failed to pass inspection due to unsafe rusting (defective) of the vehicle frame. 4 runner frame showing rust patterns comparable to tacoma and tundra, but 4 runner was never recalled like other toyota trucks
03/20/2012159000
 The frame on my 4runner shows excessive rust especially at the welded joints and where the suspension attaches. there must be some kind of recall for this considering the body looks great and the frame isn't.
01/05/2012130000
 Frame corrosion! only had the vehicle for a year and it's already 'pandora's box, help us out like you helped all the customers with rusted out toyota pickups please! i'm getting killed, going to be homeless by the end of this repair!
12/05/2011
 I have a 1999 toyota 4runner sr5, with an immaculate body, however the frame rails have rotted out so badly that you can put your finger through the rail in some places. the frame is unsafe and a failure could result in serious personal injury or death. the most severe location of the rot in just in front of the rear leaf springs on the inside of the frame. took it for inspection and it failed as it was unsafe to drive. now have to take it to a welder to see if it can even be repaired. thinking of filing a claim with the attorney general of ny state. the thing is it passed inspection at the small car business i bought it from( d and d autosales in binghamton ny-dont go there!!!!!!) and there is no way it rotted like this in less than a yr so i'm thinking they passed it just to get the sale. havent contacted toyota but they most likely wont do a thing for me.
10/14/2011120000
 While driving the vehicle heard a loud noise and thump. took vehicle home to inspect. noticed front driver's side spring bracket was broken. had vehicle towed to mechanic. coil spring bracket that holds coil spring and shock in is rusted away. coil spring is broken off the frame. mechanic and auto body advisor stated that vehicle is un-driveable. the chassis is completely rusted away and must be replaced. the entire frame could easily crack in half if vehicle is driven. back bumper is almost disintegrated from rust and front bumper is rusting rapidly. the tacoma and tundra have been recalled for the same problem. this vehicle only has 120,000 miles and kept in mint condition. spoke with toyota in california they said nothing they can do because 4runner is not on recall list. please help me. i now have no driveable vehicle and no money to buy a new one. toyota has to make this right.